Newberg Jeep Ram
Newberg, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sabrina is simply put, phenomenal. I was apprehensive at first about going to the dealership, but Sabrina welcomed me with a smile and made me feel very comfortable. She answered all of my questions She u first about going to the dealership, but Sabrina welcomed me with a smile and made me feel very comfortable. She answered all of my questions She understood that this was a big purchase for me and let me take my time on the decision and never once did I feel pressured into anything. Overall I would recommend anyone purchasing a car from this dealership. The whole staff was very polite, knowledgeable and respectful, and Sabrina helped make the whole experience one I will not forget. More
I appreciate Ray's friendly approach. He almost treats you like family. Also very much appreciated is his attempt to help keep the cost of repairs and service down. In this day and age, it is difficult you like family. Also very much appreciated is his attempt to help keep the cost of repairs and service down. In this day and age, it is difficult to find money in the budget for repairs. However, Ray seems to go out of his way to extend offers in an attempt to keep service visits there from being overwhelming. Thanks so much!! More
We were referred to this dealer by a friend. After having such bad luck with other dealerships and their salesmen I had given up on going to find the car we wanted. Reluctantly we decided to try one more tim such bad luck with other dealerships and their salesmen I had given up on going to find the car we wanted. Reluctantly we decided to try one more time and go to this dealership that our friends spoke so highly of and see what happens. we are so happy we did. We called Nate to let him know that we were coming to look at the car that we were interested in. Nate was very polite, provided us with all the information we needed, and was very attentive to our needs. He was very honest and straight forward with the purchase we wanted to make.The process was quick and easy and Jay cole made sure that we left the lot with our car. thanks guys, you guys are awesome and we will be sending more friends and family your way! Oscar& Rebecca More
Quick to respond great prices. I have bought parts for Quick to respond great prices. I have bought parts for here in the past always great service and quick to respond. Wish the dealer ship was loca Quick to respond great prices. I have bought parts for here in the past always great service and quick to respond. Wish the dealer ship was local. More
I came in for an oil change about a week ago and Anthoney was the service representative that assisted me. He was very friendly and personable. Anthoney seemed very knowledgable and experienced. I really enj was the service representative that assisted me. He was very friendly and personable. Anthoney seemed very knowledgable and experienced. I really enjoyed the opportunity to work with him and I would definitely refer this dealership and this service department to all my friends and family. Thanks again for the great service. Keep up the good work!!!! More
I have been to this dealer before and went through a lot of hassle. I do not have the best credit and could not get a loan anywhere else that i tried. Jay discussed my options with me and we put together a of hassle. I do not have the best credit and could not get a loan anywhere else that i tried. Jay discussed my options with me and we put together a deal that works for both of us. Not only did I get a loan on a newer vehicle with low miles but he got me an interest rate that was low enough to let me get a warranty and gap insurance and still keep my payments affordable for my budget. Thanks for all of your help and I will be telling everyone I know to see you when they are looking for a vehicle. More
Anthony Huggins. He waited on us the last two (closely spaced) visits and was from the beginning friendly and assertive and personal. The first time perhaps he didn't succeed in getting us the service we spaced) visits and was from the beginning friendly and assertive and personal. The first time perhaps he didn't succeed in getting us the service we needed. But after a complaint to the dealership about some service (minor) he was even more forward and this time followed the progress of the service through and kept us informed and content all of the way. Generally we find that the employees, both sales and service (we bought two Commander vehicles at this dealership withing the last three years) changes almost every time we go there (every 3 months approximately) so it is difficult to find a continuing relationship with anyone or the dealership itself. Its like starting from scratch each time. We are happy with our vehicle and the cost of maintenance so far. Jeremy appeared to be a more senior service representative and stood behind Anthony and dealt with us personally and did a superb job today. Since we live about 30 miles from this dealership (and there are Dodge-Jeep distributors closer to us) we need to accomplish as much as possible on each visit and the idea of having to come back tomorrow or early next week, etc. is not good for us. We couldn't figure out how to get coffee in our two and a half hour waits. A minor thing, but... More
Talked with Mike on the phone Saturday morning, made appointment to see the car I wanted for 3:30, got to the Dealer, Mike meet me at the door and by 5:30 I was driving my car home. Great car buying exp appointment to see the car I wanted for 3:30, got to the Dealer, Mike meet me at the door and by 5:30 I was driving my car home. Great car buying experience even my wife would have enjoyed this. Thank Mike More
I had a good experience and would highly recomend buying a vehicle from Newberg dodge. I am happy with purchase and the price was perfect. a vehicle from Newberg dodge. I am happy with purchase and the price was perfect. More
As I have recently documented, I had a wonderful experience buying my used 2500 Dodge Ram Truck at Newberg Dodge. To my absolute astonishment and amazement, my experience with the service departm experience buying my used 2500 Dodge Ram Truck at Newberg Dodge. To my absolute astonishment and amazement, my experience with the service department (Jeremy S.) was equally incredible.... perhaps even moreso! While it is true that during the first pase (purchasing the vehicle), the customer still has significant clout (holding the purse strings); the second phase (servicing the vehicle) tends to be slightly more arduous.. (being at the mercy of the Dealership). NOT SO with Newberg Dodge! Jeremy went out of his way to make sure that everything that was agreed to in the purchase agreement (repairs, etc) were completed in a timely and professional manner. Additionally, for issues that couldn't be handled in a manner that was agreed to, Jeremy went out of his way to find a workable solution for all. In my 35 years as a consumer, I have 1) never owned a Dodge (previously always Ford, or VW), and 2) I have NEVER truly respected any car dealership. Period. Because of my experience with Newberg Dodge, I can truly say that I respect the way in which you opporate your business, and I admire the the way in which the various personell run their respective departments. I have never been more totally satisfied with buying or servicing of a vehicle, than I have been with Newberg Dodge. I look forward to building the relationship, and spreading the word. Craig Storch More