Newberg Jeep Ram

Life Savers! Stumbled upon Newberg Dodge Chrysler Jeep by accident after having no luck at any other dealer. From the moment I stepped into the facility I was gree Stumbled upon Newberg Dodge Chrysler Jeep by accident after having no luck at any other dealer. From the moment I stepped into the facility I was greeted and treated with the best customer service I have experienced from a dealer. No hassle and no BS, they were able to get me into a new car after I had given up hope. Since then I recently purchased a second car from them and as always, excellent customer service. I am a customer for life! Highly recommend More

Was so far upside down thought it was hopeless They brought their magic wands to work! Got me into a new car when I thought it was hopeless. Had no down and no trade in due to wrecking my car, but They brought their magic wands to work! Got me into a new car when I thought it was hopeless. Had no down and no trade in due to wrecking my car, but I left in 2 hours in a BRAND NEW JEEP, thank you Kyle and John and Alex!! More

First Brand new Jeep Bought several cars in my life and it was nice to go into a place with a No high pressure salesman trying to push something on you didn't want to buy. Bought several cars in my life and it was nice to go into a place with a No high pressure salesman trying to push something on you didn't want to buy. Kyle was honest and down to earth. Gave me a list of options and was able to work with my situation. I drove away in a brand new Jeep with a price that was reasonable and one i could afford. Thank you Kyle and all the guys at Newberg Dodge. I will definitely be a return customer. More

Great service! Stacie was very helpful and did all she could to find me the best car. She also followed up after my visit to make sure she finds me the exact car I'm Stacie was very helpful and did all she could to find me the best car. She also followed up after my visit to make sure she finds me the exact car I'm looking for. Personable, and not pushy. Ask for Stacie if you're looking for a great experience. More

Pushy Salespeople with no Follow-Through After Purchase I should have known better when I went to test-drive the vehicle and it was filthy, there was an engine light glowing, and no gas in the tank, even th I should have known better when I went to test-drive the vehicle and it was filthy, there was an engine light glowing, and no gas in the tank, even though I had seen it sitting on craigslist for a few weeks. When I commented on this, I was told,"Why would we take the time to fix it if people are still willing to come look at it and to buy it." After arguing back, I was then told that if I purchase the car, the service department would call me the next day and take care of everything. I went home to think about it, and decided the price was good enough that I should purchase the car because I believed they would take care of everything for me. Especially since the salesperson told me "Everything will be taken care of tomorrow, and I will call you first thing in the morning to set up an appointment with the service department." After I purchased the car, I never heard from the salesperson again. I had to leave multiple angry phone calls and angry emails over the course of several weeks before someone finally returned my calls and set up a time to fix the car. Over the course of the next 4 weeks, I had to drop off my car multiple times to fix the problem with the engine lights and to have it detailed. All of this should have been taken care of before the car was even put on the lot for sale. The A/C in my car still smells. Further, the salesperson tried to sell my husband on a car he did not want, and when he firmly declined the offer, he was treated very rudely by the sales staff. My husband bought a car from a Salem dealership a few weeks after I did, and the buying experience was infinitely greater than dealing with this run-down place. Even though you might find a good deal, I would highly recommend you take your business to another dealership that truly cares about the buyer experience and making things right. Update 7/7/16: Because of my bad review on this site, the dealership called me to fix the remaining problem with the smell in the AC. They flushed the AC twice and detailed my car, and changed the air filters. This has taken care of the smell for now. More

Great prices, Great People Kyle Walker was my salesman and Was able to get me my Avalanche at a phenomenal price. He quoted it to me over the phone, stick to when I arrived and Kyle Walker was my salesman and Was able to get me my Avalanche at a phenomenal price. He quoted it to me over the phone, stick to when I arrived and exceeded my expectations. From the manager to the finance guy everything was easy, Honest and smooth. Thank You. JOhn Rhode More

Amazing experience I found the truck on Craigslist, called the dealer and within two days the truck was mine!!!! I did everything over the phone, it was so easy! Pat was I found the truck on Craigslist, called the dealer and within two days the truck was mine!!!! I did everything over the phone, it was so easy! Pat was so helpful and worked relentlessly to get me the deal that I needed! He was in constant contact with me every step of the way. He even had it brought to me (I live in central Oregon) three hours away from the dealership!! I'm basically a first time buyer and this was a wonderful experience for me! I will definitely recommend this dealership and especially Pat! Kyle was also very helpful and friendly, he drove the truck to me! More

Could have been better The sales reps Kyle walker and Jeff Anderson were exceptional workers, friendly and very helpful. I had some issues, with the dealership as a who The sales reps Kyle walker and Jeff Anderson were exceptional workers, friendly and very helpful. I had some issues, with the dealership as a whole, not the sales staff (Kyle and Jeff). 1. Price of the car was negotiated based on it being certified and having a 7 year 100,000 miles wrap warranty. Then when the deal went down they wanted additional money to pay for the warrenty, that was their major selling point. Could have been a miss communication but it seemed like they were misdirecting and trying pad the numbers. 2. They tried to transfer the theft insurance that they used because they don't lock their lot. This was not mentioned a single time, until the $700.00 additional charge was questioned. I don't know why a consumer would purchase a dealers theft insurance. 3. The 120 point inspection was blank and not filled out. 4. The climate control doesn't work, the fans don't turn on and I don't think this was ever inspected. (Going to another dealer to have it repaired) 5. The car gas tank was empty and after purchasing I had to go directly to the gas station. More

MY FIRST NEW CAR BUYING EXPERIENCE Well my car broke down and I was in serious need of a new set of wheels badly. I was referred to Stacy Bernard by a co-worker of mine and it was all d Well my car broke down and I was in serious need of a new set of wheels badly. I was referred to Stacy Bernard by a co-worker of mine and it was all down hill from there. She guided me every step of the way and with exception of a couple of blips on my part it went smooth. I ended of with a bad xxx jeep. I tell everyone about my time down there and DEFINITLY recommend other folks checking you guys out More

Absolutely Amazing! From step one, John Henry, Jeff Anderson and Kyle Walker worked with me! Kyle even came out to my home to pick up my trade in and then delivered my n From step one, John Henry, Jeff Anderson and Kyle Walker worked with me! Kyle even came out to my home to pick up my trade in and then delivered my new car right to my front door! They all went out of their way to make the transaction easy (in fact, I did not even have to go into the dealership). I work long hours, so it was difficult to make time to come in. The whole process was super easy and quick and I appreciate that. Thank you again. Will not hesitate to purchase my next new car through Newberg Dodge! More