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Newberg Jeep Ram
Newberg, OR
1,002 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,002 reviews
May 24, 2021
Highly recommend this dealership. Very welcoming and informative staff. Carlos and Alberto were great to work with. I have worked with Newberg Jeep RAM in the past and this time was no different. No pre informative staff. Carlos and Alberto were great to work with. I have worked with Newberg Jeep RAM in the past and this time was no different. No pressure and upfront pricing made the decision easy. Thank you. More
by lalogomez01
May 19, 2021
The entire staff is great to work with , Management is great to work with and very helpful. I recommend this dealership for purchasing a vehicle or for service! great to work with and very helpful. I recommend this dealership for purchasing a vehicle or for service! More
by john@nextdayexpress.net
Verified CustomerEmployees Worked With
Alex Roosevelt, Jay Crowell
May 19, 2021
Staff was professional and helpful. They advertise showing their lowest price, but could have been more forthcoming about service packages, warranties, etc while shopping. I would love to find a car d showing their lowest price, but could have been more forthcoming about service packages, warranties, etc while shopping. I would love to find a car dealership that tells you all the possible costs up front. More
by catejoy20
May 18, 2021
Great selection and very professional. They had the vehicle we wanted ready for a test drive. Carlos was very knowledgeable about the vehicle. He worked with us to get us a great deal. Thanks so much! vehicle we wanted ready for a test drive. Carlos was very knowledgeable about the vehicle. He worked with us to get us a great deal. Thanks so much! More
by bob everidge
May 13, 2021
Jerome was so nice, courteous and very helpful. The technician was really on top of the problem with my car. They provided me the information I needed to get the steering column fixed. Thank you. technician was really on top of the problem with my car. They provided me the information I needed to get the steering column fixed. Thank you. More
by SB
Employees Worked With
Jerome Spencer
May 11, 2021
I have had much better experience than I did on my last service visit on 4/23/21. I scheduled an oil change and purchased a new key fob to be program at the same time. At the time I made the appointment service visit on 4/23/21. I scheduled an oil change and purchased a new key fob to be program at the same time. At the time I made the appointment on-line, I indicated that I would be waiting for the vehicle. When I arrived, I was told it would probably be at least 2 hours for the oil change and another 1/2-1 hour to program the key fob. The oil change ended up around 1 3/4 hours but they weren't able to program the key fob because the computer system was down. But I was told that I could call back Tuesday or Wednesday and if the computer system was back up, then I could just pop in to have the fob programed. When we called on Tuesday to see if we could run over and have the fob programmed, we were told that we needed to make another appt for this-that we couldn't just drop in. So we scheduled the appt and made yet another trip to Newberg (we're about 45 minutes away). That visit went smoothly. At the end of the oil change visit, I requested a copy of the vehicle inspection sheet and was told that nothing was available. So I requested that a copy be emailed to me. That never happened. When I came back to have the key fob programmed, I requested another copy of the inspection sheet and was told when I picked up the car, that no one could find the original inspection sheet so they did another complimentary inspection for me and provided me a copy of that inspection sheet. In the past we have always had exceptional service with both of our vehicles so I'm not sure what happened this last time. More
by bkateley
Employees Worked With
Jerome Spencer
May 04, 2021
I have a 2018 ram 2500. I’ve had ignition issues since the summer of 2020. The issue occurs at least once a day when the temperatures are warm. After six weeks of combined time the dealership has had my t the summer of 2020. The issue occurs at least once a day when the temperatures are warm. After six weeks of combined time the dealership has had my truck they haven’t been able to re-create the issue, which tells me they’re not really trying and or they’re not reading the notes that I leave. Last time I was in they said it looked like my fuel filters needed to be changed even though I had them changed 500 miles prior to that visit, they are happy to take your money for the endless money pit of services these trucks require but nothing more. Unfortunately I’ll be taking my truck to a diesel shop and paying out-of-pocket for the remainder of its “warranty.” More
by monte.lemire
Employees Worked With
Jay Crowell
May 02, 2021
I purchased my 2020 Jeep Gladiator from Newberg Jeep Ram and have been very satisfied with every aspect of the Dealership. Both times that I have had my Gladiator serviced it has been very quick and easy. and have been very satisfied with every aspect of the Dealership. Both times that I have had my Gladiator serviced it has been very quick and easy. More
by Jamielhammock
Employees Worked With
Jerome Spencer
April 28, 2021
They were great! I got what i wanted for the price that I wanted. Carlos was assume to work with! Not much else to say. wanted. Carlos was assume to work with! Not much else to say. More
by jeff.luyet
