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New Way Ford
Coon Rapids, IA
153 Reviews
New Way Ford is a small town dealership located in Coon Rapids, Iowa. New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy, relaxed and fun at the best price. We care that you can have confidence in our sales consultants, feel comfortable and have a great buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 153 reviews
August 11, 2026
Our 2026 Explorer had issues with the moon roof and the service dept made sure we had a loaner while the part was being ordered. It was in no way the dealerships fault for the part taking so long to be s service dept made sure we had a loaner while the part was being ordered. It was in no way the dealerships fault for the part taking so long to be shipped from the factory. More
by mundtsdb
Verified CustomerEmployees Worked With
August 09, 2026
Very friendly great sales man. Was able to answer all my questions and help me out to any problem might have had. I'm Very Thankful. Was able to answer all my questions and help me out to any problem might have had. I'm Very Thankful. More
by javsants
Employees Worked With
August 06, 2026
The service was prompt and helpful. They picked up my vehicle at my residence and dropped it off when done, providing a loaner until then. Donna was kind and helpful as usual. She promp They picked up my vehicle at my residence and dropped it off when done, providing a loaner until then. Donna was kind and helpful as usual. She promptly answered a question I had about billing. No concerns. More
by billbenson1953
Employees Worked With
Donna
August 05, 2026
The dealer ship bent over backwards to help in the buying of vehicle would recommend them for your next vehicle of vehicle would recommend them for your next vehicle More
by ronyandcheryl
August 04, 2026
Great service, always polite & courteous, efficient, easy to get an appointment, and very local for me to drive to for service. to get an appointment, and very local for me to drive to for service. More
by luckydnb
Employees Worked With
Don’t know the names of servicemen but they are all good.
August 03, 2026
Always friendly, ready to get auto serviced quickly, let you know what needs to be done and love leaving over night drop when necessary you know what needs to be done and love leaving over night drop when necessary More
by rbeffarm
July 30, 2026
They treat me great and I was surprised how quick it was to get the service done! to get the service done! More
by carl.roberts
Employees Worked With
