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New Smyrna Chrysler Jeep Dodge
New Smyrna Beach, FL
450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 450 reviews
December 17, 2018
Excellent customer service Thank you Tom in the service department for the awesome customer service. Super lay back type of guy flvert friendly. Not to mention his from my home Thank you Tom in the service department for the awesome customer service. Super lay back type of guy flvert friendly. Not to mention his from my hometown Boston mass. Thank you Tom! More
by Sam.man1973
Employees Worked With
Tom
December 10, 2018
Exceptional buying experience I've purchased 20+ cars and trucks over the years. This is by far the best experience. Amazing communication and customer service and ZERO sales pres I've purchased 20+ cars and trucks over the years. This is by far the best experience. Amazing communication and customer service and ZERO sales pressure. More
by Mickey2018Ram
Employees Worked With
Dennon Slayton, James Willover, Charlie Esskuchen, Harry and Shirley Kelley
December 06, 2018
WORST SERVICE DEPT HANDS DOWN Brought our 2017 Jeep Wrangler (16,000 miles on it - still under warranty) in for and engine tick on 11/26. Got a call that it was ready for pick up o Brought our 2017 Jeep Wrangler (16,000 miles on it - still under warranty) in for and engine tick on 11/26. Got a call that it was ready for pick up on 11/27, said they found collapsed lifter and replaced the lifters on the right side. - by the time we got it home the tick was back along with a new noise which was the fan sounding like a jet engine. Brought it back that day, Bruce Holcomb took told us the tick is a "normal noise" and there is air that needs to work it's way thru so the fan will quiet down. 11/27 evening while driving we now hear a THIRD noise! Sloshing behind the passenger dash when we accelerate. Brought it back 11/28 told Bruce Holcomb we originally brought it in for one noise and now it has three and they can keep it until they fix everything. When we get home we find blue liquid down the driveway. Now a FOURTH problem (three of these four problems were caused by their own people)! The windshield wiper fluid is leaking. My husband called Bruce Holcomb and told him and he told us it was probably windshield wiper fluid. 12/5 my husband calls for an update since they'd had it a week and we'd heard nothing. Bruce Holcomb says they did nothing other than bleed the coolant because their wasn't a loud enough engine noise and blamed us for wiper fluid leak saying we are either overusing or overfilling the wiper fluid because they couldn't find a leak. He was so rude when we picked up the Jeep. And what do you know, we woke up this morning 12/6 to a Jeep leaking wiper fluid down the driveway! Absolutely the worst experience hands down. We have purchased four vehicles from this dealer but we will never purchase another one from them again. How dare you be rude to use Bruce Holcomb when we brought our warrantied vehicle to you with ONE noise and got it back with THREE noises and fluid leak More
by Alison B.
Employees Worked With
Bruce Holcomb
December 02, 2018
Purchase of a new vehicle Great experience that started from walking in the door. Showed all vehicles we were interested in and let us drive everything we requested. Provided Great experience that started from walking in the door. Showed all vehicles we were interested in and let us drive everything we requested. Provided lots of great information and detail on Pryse and performance. Most impressed buy our salesman Patrick to walk us through every facet of the operation of the vehicle . More
by Mharkcom
Employees Worked With
Charlie And Patrick
November 29, 2018
Buying a Ram It was a pleasure to buy a Ram truck from New Smyrna Dodge,maybe next time they will give me a better deal on another New Ram Truck It was a pleasure to buy a Ram truck from New Smyrna Dodge,maybe next time they will give me a better deal on another New Ram Truck More
by Mark23
Employees Worked With
Savino Bellini and Vinny Hinan
November 28, 2018
Great experience! We found exactly the truck we were dreaming of and everyone at the dealership was wonderful to work with in making it happen. Patrick asked questions We found exactly the truck we were dreaming of and everyone at the dealership was wonderful to work with in making it happen. Patrick asked questions about what we were looking for and took us right to "the one"; Chase helped work out the details so that we could make it ours; and, Manny helped us through the financial paperwork. It was quick, painless, and everyone was friendly and professional. A great experience and we would highly recommend. We love the truck and couldn't be more pleased with how the whole process went. More
by Ray & Cindy B
Employees Worked With
Patrick Hanlon, Chase, Manny
November 23, 2018
Chuck Sylvester very helpful and courteous Great experience buying a car from chuck Sylvester nice man to work with polite and honest. This is my fifth car I bought from New Smyrna Chrysler Dod Great experience buying a car from chuck Sylvester nice man to work with polite and honest. This is my fifth car I bought from New Smyrna Chrysler Dodge More
by Ralph
Employees Worked With
Chuck Sylvester
November 22, 2018
Always a pleasure negotiating a deal I met Chase Firestone when he just started selling cars in 2010 when I bought a new Ram Powerwagon. He was always eager to answer all my question whe I met Chase Firestone when he just started selling cars in 2010 when I bought a new Ram Powerwagon. He was always eager to answer all my question whether I bought or not. I have since bought four new cars at New Symrna CJD and will continue. More
by wildman
Employees Worked With
Vinnie, chase Firestone, Joe Mikos
November 01, 2018
Straight forward dealing. Courteous, Straight forward. Understood what I wanted. Worked to get me the beat deal. Honest, no flim- flam to use an euphemism. Made sure that I und Courteous, Straight forward. Understood what I wanted. Worked to get me the beat deal. Honest, no flim- flam to use an euphemism. Made sure that I understood all the new features of 2019 Ram I purchased. More
by Trucksavay
Employees Worked With
David Meeeks
October 30, 2018
Extremely Satisfied My wife and I are adopting a child and needed a vehicle that would fit all five family members comfortably. We pulled up to the dealership and were gr My wife and I are adopting a child and needed a vehicle that would fit all five family members comfortably. We pulled up to the dealership and were greeted right away. We explained what we were looking for and our price range. Tom Fry made sure we were comfortable and answered all of our questions. The facility was very inviting and all of the staff made us feel right at home. We left the dealership with a great new vehicle! More
by walker1983
Employees Worked With
Tom Fry
