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New Smyrna Chrysler Jeep Dodge
New Smyrna Beach, FL
450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 450 reviews
May 20, 2020
Overall best experience at a dealership! I highly recommend anyone looking for a vehicle to check this place out. The people are friendly, the process is easy and have beautiful vehicles the I highly recommend anyone looking for a vehicle to check this place out. The people are friendly, the process is easy and have beautiful vehicles there! I couldn’t have had a better experience! We are very happy with our Jeep Compass!! More
by sherrylamb01
Employees Worked With
Patrick
May 13, 2020
I overall had a good experience at the Jeep dealership. Our salesman, Mike Bracos, was very professional and courteous. The dealership itself was very clean and so were the restrooms. Jimmy was a good guy Our salesman, Mike Bracos, was very professional and courteous. The dealership itself was very clean and so were the restrooms. Jimmy was a good guy too. I love the finance guy's personality . So sorry I can't remember his name . More
by Pirate Princess 1976
Employees Worked With
Mike Bracos salesman, Jimmy , finance guy , can't remember his name
May 09, 2020
Great buying experience! I just bought my 2nd brand new Ram 1500 friend these guys this past Thursday, May 7th. I couldn't be happier with my experience. I dealt with Tom Fry I just bought my 2nd brand new Ram 1500 friend these guys this past Thursday, May 7th. I couldn't be happier with my experience. I dealt with Tom Fry in sales, Chase in the business office, and Tom in Finance. All three were low pressure, down to earth, and straight shooters. They treated me with respect, gave me options and gave me time to think it through without pressuring me, and they really know they're stuff. Highly recommended! More
by burn4u818
Employees Worked With
Tom Fry, Chase, Tom
May 07, 2020
Very helpful salesman Your salesman Tom was very knowledgeable when it came to dodge trucks and made our buying experience a breeze. He was the best. We dealt with him befo Your salesman Tom was very knowledgeable when it came to dodge trucks and made our buying experience a breeze. He was the best. We dealt with him before when we purchased a new Jeep and he was very knowledgeable and made the buying a very easy experience. More
by bigblue58
Employees Worked With
Tom,salesman
May 01, 2020
What a great truck and dealership! Tom was a wealth of knowledge and made sure I got the exact truck I wanted. Everyone was extremely helpful and made the entire experience a positive Tom was a wealth of knowledge and made sure I got the exact truck I wanted. Everyone was extremely helpful and made the entire experience a positive one. More
by Louie
Employees Worked With
Tom Frey and Fred Peacock
April 30, 2020
Chase, Tj, Dan & Nick are an awesome team., our experience was stress free and NO pressure, they ensured the process was Not stressful and Nick did not pressure us he made sure we were happy and th experience was stress free and NO pressure, they ensured the process was Not stressful and Nick did not pressure us he made sure we were happy and that the our new Jeep fit our budget! More
by Bmjksayn12
Employees Worked With
Chase Tj Dan Nick
April 30, 2020
Sold a severely damaged truck. During the purchase process, I was told by the salesman that this truck did not have any damage or accidents and a car fax was not provided. I went ho During the purchase process, I was told by the salesman that this truck did not have any damage or accidents and a car fax was not provided. I went home after the purchase and we've been staying in because of the coronavirus. While still staying in for the most part, I went out on or about 4/17/20 and noticed a blemish on the grill of the truck. Upon further inspection there was clear that there was significant damage to the front end of the truck. I took the truck to a local dealer, Bob Steele Chevrolet and they gave me an estimate of $1,629,29,. I went back to Bob Steele and they pointed out more damage and that was at the amount of $2,374.98. So, the total I owe right now is $4,319.89. When I found out about the damage, I called New Smyrna and they said the car fax was available and I should have gone onto their website and found the information. Regardless, Fred told me the only thing they could do is present the truck as a trade in, which would not happen because I don't trust anyone there. The salesman told my girlfriend and I that he had the car fax and there was no damage and had no accidents. That was not true. My vehicle sits now at Bob Steele, waiting for my complaints to work through the systems. It wasn't until I obtained a copy of the car fax from Bob Steele Chevrolet that I found the truth about the truck. The car fax clearly states, "Accident reported on 12/30/19". The damage report says "Vehicle involved in a rear-end collision" "Involving front impact with another motor vehicle." "Damage to front" and "Functional damage reported" and "Airbags did not deploy." The car fax was confirmation that the truck was damaged and they knew about it but did not inform me before purchasing. If I would have known about the damage, I would never have paid close to $30,000 to turn around and pay out another approximately $5,000. I relied too much on what I thought was good sales service at the time but since then, there is nothing and it took several calls to get someone to return my call. They must think I damaged the truck and I'm trying to swindle them to pay for the damages. Nothing could be further from the truth. We were lied to when he said no accident or damage and then they tried to cover it up by saying I've had the truck too long to bring a claim now... I didn't find the initial damage until approximately 4/17/20.. Clearly, the dealership knew about the damage and is trying to push it off on me.. I am pursuing complaints against New Smyrna with several state, local and federal agencies. More
by mmoon6471
Employees Worked With
Salesman Rick Mook and GM Sales Fred Peacock (I think thats his last name).
April 17, 2020
We came late just to look wasn’t expecting to get anything but to look and Rick Mook took his time with us made us feel important and all of them stayed over an hour late to help us Get our new Jeep anything but to look and Rick Mook took his time with us made us feel important and all of them stayed over an hour late to help us Get our new Jeep that night. Thank you all!! Love my Jeep. I left the house for ice cream came home with a Jeep!!!! More
by Lhostottle3
Employees Worked With
Rick Mook, Joe Mikos
April 14, 2020
Great experience We were in the market for a new vehicle. We visited many dealerships. Our salesman Tom was awesome. There was no pressure, We found this to be a We were in the market for a new vehicle. We visited many dealerships. Our salesman Tom was awesome. There was no pressure, We found this to be a pleasant experience! THANK YOU Tom. More
by Jandjmckie
Employees Worked With
Tom
April 08, 2020
We had a very pleasant experience the staff was extremely professional and the dealership was very nice and very clean and sanitary that is very important in these times. professional and the dealership was very nice and very clean and sanitary that is very important in these times. More
by dtjdw24
Employees Worked With
Patrick , Joe Mikos
