
New Motors
Erie, PA
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2,048 Reviews of New Motors
New Motors Subaru are the best! When I started shopping for my new Subaru, I called at least a dozen dealerships. I went to a few, test drove some vehicles, but the service and attitude were not what you w for my new Subaru, I called at least a dozen dealerships. I went to a few, test drove some vehicles, but the service and attitude were not what you would expect. My main concern was how much over MSRP most of these dealerships were asking. When I asked, why?I was told, “This is just the way we do it.” Not to me! After all, I’m shelling out $30+ grand of my hard earned money. I expect a little respect! When I called New Motors, I got great customer service immediately. From phone conversations, email, and in person conversations, my concerns and needs were addressed. Steve was always there to answer any question. He was very helpful, and made sure I had a smooth transaction. He actually went above and beyond, spending an afternoon with my daughter and I, so she could get the Subaru she wanted. More
Shopping for a car in 2021 is no easy task. Shopping for a car at New Motors with Ryan made it a task that could be conquered. Despite having to wait longer than expected (no fault on the dealership), we w a car at New Motors with Ryan made it a task that could be conquered. Despite having to wait longer than expected (no fault on the dealership), we were kept in constant contact. It was nice knowing that they were doing the best they could to keep us informed while they waited along with us. Once the car arrived, we already had the details taken care of and the process was smooth. We would definitely shop with Ryan again and recommend him to everyone. More
Working with Adam Yingling at New Motors was a delight! Buying a car is not something you do everyday and it can be pretty stressful since it’s such a big process and decision. However, Adam made everythin Buying a car is not something you do everyday and it can be pretty stressful since it’s such a big process and decision. However, Adam made everything go as smoothly as possible. He answered my questions, was personable and knowledgeable, and honestly just put all my fears at ease. I would definitely recommend going through him if you’re looking for a new car and I will definitely go through him again when the time comes to get my next car! More
Ryan Franklin is the reason we drove an hour and crossed state lines to New Motors instead of our local dealer. After our very first brief interaction we knew he was not a typical car salesman. He genuinely state lines to New Motors instead of our local dealer. After our very first brief interaction we knew he was not a typical car salesman. He genuinely took interest in what our family’s needs are from a vehicle. He asked us questions and didn’t make us feel pressured at all. He honed was super informative and even presented us options of vehicles that were less money but could’ve been a better fit. Ryan made a point to follow up with us via emails and texts, we knew he genuinely wanted us to feel comfortably communicated (never once pressing). We walked away with a brand new Subaru Ascent Onyx edition and it’s even better than we dreamed! We were able to add all the features we wanted and Ryan came through to ensure we were happy! When the car came without our remote starter installed (due to factory shortages), Ryan made it happen before we took delivery! I’ve worked in retail over 20 yrs, and I’d love to have more people like Ryan on my team! We wish the best to Ryan in the future, and thank him for an outstanding job! More
The people at New Motors are great! Robby helped me out a lot to make it a stress free process! They don't try to pressure you like most salesmen. They're very laid back and they do their best to ensure that lot to make it a stress free process! They don't try to pressure you like most salesmen. They're very laid back and they do their best to ensure that you are walking out with the best possible deal. More
This is my first Subaru. Adam Yingling was our sales consultant. I can honestly say that Adam did a wonderful job with us. He was very knowledgeable with our questions and did not pressure us in any w consultant. I can honestly say that Adam did a wonderful job with us. He was very knowledgeable with our questions and did not pressure us in any way. I will definitely recommend him to people to go see when looking for a new vehicle. Thanks again Adam!! More
I have to say this was the best dealership I have ever been to. The staff are so friendly and make you feel so comfortable through the entire process of purchasing a new car. Robby and Seth were very help been to. The staff are so friendly and make you feel so comfortable through the entire process of purchasing a new car. Robby and Seth were very helpful to make sure I got what I was looking for. They made the process of purchasing my new car so stress free and easy. Thank you new motors for making my dream come true! More
Brendan was great to work with! He was super helpful, very knowledgeable and even stayed past closing to help me clear out my old car. He seems to really enjoy his job and it shows. I would highly recom very knowledgeable and even stayed past closing to help me clear out my old car. He seems to really enjoy his job and it shows. I would highly recommend him to anyone looking for a new Subaru. More
New Motors has been the best dealership that I have dealt with. Mike was my salesman and he was truly amazing. He helped me build my car and made sure I was taken care of. I am so happy with my Crosstrek pur with. Mike was my salesman and he was truly amazing. He helped me build my car and made sure I was taken care of. I am so happy with my Crosstrek purchase. More
This is my third Subaru from New Motors. Buying a car can be an overwhelming experience, but I have worked with Mike Francis each time. He is always respectful and takes the hassle out of the process. He is be an overwhelming experience, but I have worked with Mike Francis each time. He is always respectful and takes the hassle out of the process. He is always available to answer questions and meet with you. I love the product and am grateful for the outstanding service I receive there. Thanks Mike. More