
New Motors
Erie, PA
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2,047 Reviews of New Motors
4/13/22 I have a 2019 tiguan i stop to the service dept. almost a month ago to show them that my driver side door lock would not lock it would just click like it was trying but you could lift the outside ha almost a month ago to show them that my driver side door lock would not lock it would just click like it was trying but you could lift the outside handle and it would open . This happens randomly so I was glad i could get there while it was doing it. I showed her you could hit the inside lock button, the outside lock on the door handle and the key fob and nothing will lock it. While driven down the road it continues to try to lock like every 30 seconds. She verified what I was seeing but said they only have 1 tech and they could not see it for themselves and i would have to make an appointment. She said it will register an error code so they will be able to see what was happening. So a Month later the earliest appt. they had I brought it in and at that point it was working okay. No code was registered so they couldn't do anything about it said it was the key fob battery. Which i pointed out that when i was showing her we used all the car buttons and not just the key fob. Their recommendation was to bring it back when it was doing it. I already did that and as stated above they cannot have someone to look at it. So I have a car that will lock sometimes and not other times so anyone can get into it!!!! The second part of the visit was an inspection, 32000 miles and had to replace the back rotors and pads totally worn out!!! I have never had a car that I had to replace rear rotors or pads at 32000 miles. I asked what was wrong with it and they just said normal wear, really but the front ones are like new???? Also, the visit before was for a noise in the front end I offered to drive it around to show them it and they declined. They said it was a sway bar pushing. I said I thought it was from the driver side shock. I drove out of the dealership and the same noise still there. I have to say this is my first and last VW car and I was so hoping to have a great experience with it. More
Eric White was great in helping me find a used car for my teenage son. This is not our first time working with Eric and we will definitely call him when we are looking again. He listened to what we needed an teenage son. This is not our first time working with Eric and we will definitely call him when we are looking again. He listened to what we needed and helped us through the whole process and even checked in when the service department was doing some last minute work for us. The Service Department also went above and beyond to help make the experience easy. More
I am grateful for the help I got from Kevin Yaros to get new car, and actually also to sell my old VW 2018 with only few months warranty left which had over 25% credit loan interest rate. Kevin was able to new car, and actually also to sell my old VW 2018 with only few months warranty left which had over 25% credit loan interest rate. Kevin was able to offer me new VW2021 with 7 years warranty and 4.5% interest rate credit for the same price a month I would be paying my 5 year loan on old VW 2018. I have not enough only good words for how qualified on technical aspects and sell aspects Kevin was as well how smooth and nice all the people were during the process. I am impressed with VW team. Kevin keep up the great work. I will Always return to VW New Motors for new and used cars, and recommend you to friends and family. George/Jerzy More
Adam Yingling thank you for the best car-buying experience I have ever had since my first new car purchase in 1984 (before you were born, Adam). Ordered my 2022 Subaru Outback on March 2nd and it w experience I have ever had since my first new car purchase in 1984 (before you were born, Adam). Ordered my 2022 Subaru Outback on March 2nd and it was delivered with everything I requested on April 2nd. New Motors is the best. They know what they are doing. I will recommend them to everyone. More
Rob was excellent helping me thru the process. He got any and all questions or concerns handled. always followed up to make sure everything was satisfactory He got any and all questions or concerns handled. always followed up to make sure everything was satisfactory More
Just bought a Subaru Forester from New Motors Erie Pa it was the BEST car buying experience I have ever had ,want to especially thank Adam Yingling he was wonderful, friendly, knowledgeable amazing guy. Als was the BEST car buying experience I have ever had ,want to especially thank Adam Yingling he was wonderful, friendly, knowledgeable amazing guy. Also want to thank Michele Happy for helping with the finance options.She helped us get exactly what we needed. 5 Stars to New Motors More
Worked with Eric he was great super nice and easy to work with. He was super helpful in my buying process. Would definitely recommend him to anyone looking to buy a car. with. He was super helpful in my buying process. Would definitely recommend him to anyone looking to buy a car. More
New Motors from Erie was a nice experience to buy a car. Adam Yingling was great answering my questions and I wasn't under any pressure to buy. Friendly service at New Motors and a place recommend an car. Adam Yingling was great answering my questions and I wasn't under any pressure to buy. Friendly service at New Motors and a place recommend anyone to buy a vehicle. Thank you everyone at New Motors, my wife and I love our 2021 Subaru Legacy. More