New Motors
Erie, PA
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1,876 Reviews of New Motors
The dealer (New Motors) and all their employees that I have worked with have performed to my expectations and then some. Additionally, we have decided to buy the same car model (Ascent) that we had bef I have worked with have performed to my expectations and then some. Additionally, we have decided to buy the same car model (Ascent) that we had before. Now that we have it we are convinced that our 2024 Ascent Touring is worth every penny. We, for the first time in our lives, did not shop for any other car nor did we even negotiate on the trade in or price with the dealer. Do you think we are HAPPY? More
Brandon helped me at a difficult time in my life as my husband had passed away and I needed help in trading in my 2014 Forester and turning his 2019 Outback back in. He helped me find the right car at a husband had passed away and I needed help in trading in my 2014 Forester and turning his 2019 Outback back in. He helped me find the right car at a good price. Thank you New Motors Carole Moon More
The most welcoming and comfortable car buying experience. Even with trading two vehicles in on one. Absolutely easy and effortless. I couldn’t ask for anything more. Even with trading two vehicles in on one. Absolutely easy and effortless. I couldn’t ask for anything more. More
My entire experience was perfect! Kevin Yaros went above and beyond:no pressure, full of knowledge, expertise and experience. Could not ask for more! he was very patient with my indec Kevin Yaros went above and beyond:no pressure, full of knowledge, expertise and experience. Could not ask for more! he was very patient with my indecisiveness More
Shane Harney at New Motors is the bees knees! My experience at new motors was unlike anything I’ve experience in the past! Very polite and professional: by the time I showed up to purchase my tru My experience at new motors was unlike anything I’ve experience in the past! Very polite and professional: by the time I showed up to purchase my truck all I had to do was sign documents everything else was already taken care of. They took care of my 4 year old that came with me and gave him plenty of snacks to keep him satisfied. Shane made sure my truck was issue free through the 152 point state inspection. The truck needed new tires and the tech were about to put the wrong tires on the truck, Shane stopped them went to management and had the correct tires put on the truck by the time I showed up. Shane also took it upon himself to take the truck and fill the tank for me before I arrived! It’s the little things that matter folks! Long story short new motors is a great dealership to do business with and Shane is fantastic with taking care of the buyers wants and needs! I highly recommend them and my wife needs a truck soon so I’ll be calling Shane to see what they can do for us! Thank you New Motors! More
My only negative comment is this: I brought my Forester in for service and that was completed quickly, but when I got home I noticed that my state inspection was expired by one month. I was surprised that in for service and that was completed quickly, but when I got home I noticed that my state inspection was expired by one month. I was surprised that no one in the service department caught this. Made arrangements to go back but had to wait several days for an appointment. Sort of an inconvenience since I don’t live all that close to the dealership and for those days I was in violation for driving with an expired state inspection. If I had been pulled over I doubt that I would have been cited but.. if I had been in an accident I can see where it could have been an issue, driving an uninspected vehicle. I should have been told to bring the car right back, I called as soon as I got home. More
The service team has always been friendly and helpful with my service needs. I brought my car in for routine maintenance, and they found I needed front brakes. Made me an appointment for the next week, a with my service needs. I brought my car in for routine maintenance, and they found I needed front brakes. Made me an appointment for the next week, and got me all fixed up. Free of charge, as it was under warranty. Great customer service! More
Great experience! Very knowledgeable and thorough sales staff. Greg Eddins was a breath of fresh air, making the purchasing process simple, yet very informative of a Very knowledgeable and thorough sales staff. Greg Eddins was a breath of fresh air, making the purchasing process simple, yet very informative of all product features. 'Was by far the quickest and most seamless car purchasing experience of my life. I look forward to working with their service department in the future for my regular maintenance needs on our brand new 2024 Subaru Outback Touring XT! More
My salesman Brendan was excellent and super nice in making my car purchasing process very easy and hassle free. He kept his promise in making the vehicle available on the day I wanted. He seems to be v making my car purchasing process very easy and hassle free. He kept his promise in making the vehicle available on the day I wanted. He seems to be very knowledgable when explaining about the features of the car and saved me from a lot of referring to the manual. Overall, my experience with Brendan and the dealership as a whole was pleasant and meeting my expectation. More