
New Motors
Erie, PA
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2,048 Reviews of New Motors
Never again!!!!!! We own a Kia Sedona that had a recall. He took the van into New Motors to have that work performed. They did not do the work on the recall, as part We own a Kia Sedona that had a recall. He took the van into New Motors to have that work performed. They did not do the work on the recall, as part of the recall was that they were supposed to undercoat the van. When asked why they did not do that part of the job, they said they didn't have the undercoating. When we made the appointment, they were aware why it was being brought in. Worse than that, less than a week from them having the vehicle, the van started leaking oil. In taking it to a different dealer who actually would perform the work, we were told that it had had the oil leak for awhile as the engine was covered in oil. There is no way that they couldn't have seen all this oil(as it was a puddle on the ground) and did not say anything to us about it. When we spoke to the GM, he had no problem with any of the things that were done and actually said, "The only reason you are bothering me is to vent?" WOW!!!! Customer service at its WORST!!!!!!! They also refused to give us a loaner and were very difficult to get an appointment with. Never would I ever purchase a vehicle from them and be stuck dealing with these people!!!!!!! More
Great Experience Shopped around quite a bit at different dealerships with specific needs in a car. Tony went out of his way to answer our questions and was patient wi Shopped around quite a bit at different dealerships with specific needs in a car. Tony went out of his way to answer our questions and was patient with the fact that we weren't ready to buy until we had checked out all the options. More
Purchased a VW Tiguan I have made the switch from Ford to VW and the experience was awesome - quick and easy. Mindy was great to work with and I am loving my new car!! I have made the switch from Ford to VW and the experience was awesome - quick and easy. Mindy was great to work with and I am loving my new car!! More
New Forester Very pleased with the dealership and the attention from Kyle to meet our needs. This is our 5th Suburu. Great. Cars that keep us coming back! Very pleased with the dealership and the attention from Kyle to meet our needs. This is our 5th Suburu. Great. Cars that keep us coming back! More
Great Time Had a great experience at New Motors will be back..I love my car and the saleman Shane was great. Hunted and found the color car I wanted. Had a great experience at New Motors will be back..I love my car and the saleman Shane was great. Hunted and found the color car I wanted. More
Great job I had a truely great experience all around. Very friendly and knowledgeable staff. I would recommend this dealership to any one who is looking for a n I had a truely great experience all around. Very friendly and knowledgeable staff. I would recommend this dealership to any one who is looking for a new car. More
Seth Murphy was a pleasure to work with from the moment we walked in the door. He made us feel comfortable about all of the "tough" questions that we asked. Seth's customer service skills were "top notch" we walked in the door. He made us feel comfortable about all of the "tough" questions that we asked. Seth's customer service skills were "top notch" and the best we have ever received walking throught the door at New Motors. We are very happy with the purchase of our beautful and ridiculously fun Subaru Legacy! We are looking forward to numerous adventures: rain, snow, sleet, sun! Thank you Seth for a job well done! More
My experience with Damien and Jim Vollant have been beyond my expectations. Subaru's all wheel drive and safety ratings have convinced me to buy my new Forester. I look forward to future business with beyond my expectations. Subaru's all wheel drive and safety ratings have convinced me to buy my new Forester. I look forward to future business with Subaru at New Motors. Thanks More
Our salesman,Tony, was very professional and helpful throughout the whole process of purchasing our vehicle! All of the staff at New Motors were very friendly and we left there with the price we wanted throughout the whole process of purchasing our vehicle! All of the staff at New Motors were very friendly and we left there with the price we wanted to pay for our 2006 BMW 530xi. More
Jim and Mike were very helpful with all my needs and questions for my new (to me) car. Second car I have bought from here and I'm extremely happy! It was a used car but they offered the car facts and fo questions for my new (to me) car. Second car I have bought from here and I'm extremely happy! It was a used car but they offered the car facts and followed up with all my needs and worries buying a used car. All of their follow up services also appear to be spectacular. I look forward to doing business with them in the future. More