New Motors

Most Pleasant Costumer Service Hi, Gang, Thanks so much for facilitating purchase of my brand new M235xi, particularly settling on price and trade-in in less that 24 hours from my Hi, Gang, Thanks so much for facilitating purchase of my brand new M235xi, particularly settling on price and trade-in in less that 24 hours from my first encounter with Bob Masi. Allen made lease and out of state registration totally painless. Thank you New Motors for putting me behind the wheels of a car of my dream. I would most definitely refer my family and friends to your dealership. Thank you Dr. Pathak More

An easy, painless experience. I met Bob Masi at the car show while I was looking at autos on display. Seeing one I liked, my wife and I visited Bob at the dealership. From the time I met Bob Masi at the car show while I was looking at autos on display. Seeing one I liked, my wife and I visited Bob at the dealership. From the time we walked in for our appointment until our deal was complete, we were treated with respect and made to feel welcome. I felt as though the "no haggle" price was fair and we were able to agree on a deal. On my return to pick up our vehicle the paperwork process was quick and easy. Our VW was actually pulled into the showroom out of the weather to introduce us to the many features that were on it. I feel bad I cannot remember the other salesman that helped with this process. I will be looking forward to working with this dealership in the future and will be recommending them to my friends. More

First Subaru Experience Attending the Erie Auto show in early Feb., I met Keith @ the New Motors Subaru exhibit. His demeanor & knowledge soon put me at ease. One week late Attending the Erie Auto show in early Feb., I met Keith @ the New Motors Subaru exhibit. His demeanor & knowledge soon put me at ease. One week later, we met Keith @ the dealership for test rides & negotiations on Forrester & Outback. He & I spoke briefly on the phone last Sat., and again on Mon. Tues. afternoon we drove our New Outback home to Edinboro. Weather was bad, but the Subaru doesn't seem to mind. In discussing our experience with this dealership. my wife & I were both pleased & impressed. -And she reads people really well. Everyone we met was friendly and welcoming. Two weeks ago, these people were all strangers to us, but it truly felt that we were dealing with friends. Keith [sales], Allen [finance], Mike [svc], & Ryan [parts] were just Great. "Welcome to the Family." In over five decades of buying new & used cars, trucks & motorcycles, my experience @ New Motors was simply unparalleled. These people have it together. Obviously, with a new car, I cannot address svc yet, but may do that next year.. GDW Edinboro, Pa More

Excellent experience I found the vehicle I was looking for here and was very happy with the entire process. Salesperson was very knowledgeable of inventory and after I de I found the vehicle I was looking for here and was very happy with the entire process. Salesperson was very knowledgeable of inventory and after I described my requirements found me exactly what I was looking for. All staff that I dealt with were very professional and helpful and they went the extra mile. Thanks Mindy More

Terrific support from the entire New Motors team I purchased a CPO BMW 750 from New Motors and it was a terrific experience. I live in Louisville and was frustrated by the run around I was getting w I purchased a CPO BMW 750 from New Motors and it was a terrific experience. I live in Louisville and was frustrated by the run around I was getting with my local dealership. As such, I began my search fro my new car online. My New Motors experience began with Taneeka Shetler. I was cross shopping a number of BMW dealers from across the country and Taneeka was consistently the most responsive and helpful. Once getting focused on the BMW I eventually selected, I was seamlessly handed off to Bob Masi. He went out of his way to answer my questions and make sure that I had all the information I needed to make my decision. The support continued through to delivery of my vehicle by Dick (missed the last name) who was terrific and made sure I was happy with the car (including driving with me to a car wash after the snowy trip from Erie). Overall, New Motors delivered at every connection point and truly made this the best car buying experience I have had. Thanks all.. keep it up! More

Bob Masi sold me on the car! Bob was excellent! I could not have had a better, more relaxed experience. Bob had my vehicle ...detailed, top down, in the show room. How could Bob was excellent! I could not have had a better, more relaxed experience. Bob had my vehicle ...detailed, top down, in the show room. How could I refuse! Thanks again Bob! More

First big vehicle purchase I made my first "big" car purchase in October and was not pleased with my decision. I was constantly getting repairs done to my vehicle. Every time I I made my first "big" car purchase in October and was not pleased with my decision. I was constantly getting repairs done to my vehicle. Every time I was there, the service staff was nothing but friendly and helpful. After a few too many repairs, I went back and asked about my options. Between Steve Dillon and Allen Yingling, I was able to get a car that was exactly what I wanted. They did everything they could to get me into that car, and they did with a smile the whole time. I would recommend New Motors to anyone that asked. More

Outstanding sales and service After my transmission dropped out of my van I was devastated. I went there with the hopes of finding anything that I could afford. The employees of t After my transmission dropped out of my van I was devastated. I went there with the hopes of finding anything that I could afford. The employees of this dealership went above and beyond in doing everything they could to get me into a vehicle. I would definitely recommend them to everyone. More

Review of our salesman. This is the second Outback that we have purchased from Kyle Recently. We are pleased with the automobile, and the sales people. Kyle did a good job h This is the second Outback that we have purchased from Kyle Recently. We are pleased with the automobile, and the sales people. Kyle did a good job helping me. The Outback is everything that Kyle said that it would be. I picked it up in a snowstorm and am pleased at how it works in the snow. More

Best car-buying experience I've ever had I went to New Motors to look at Subaru Foresters. It had been over 10 years since I'd bought a new car and I was a little nervous about going through I went to New Motors to look at Subaru Foresters. It had been over 10 years since I'd bought a new car and I was a little nervous about going through the process again. Keith immediately put me at ease and could not have been more friendly and helpful. When the specific car I wanted wasn't in stock on the lot, he was able to locate a vehicle for me and the keys were in my hands in five days. I felt the price was fair, and the financing process was painless. I am thrilled with my new Subaru, and highly recommend New Motors to everyone! More