New Motors
Erie, PA
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1,927 Reviews of New Motors
Exceeded our expectations We have been customers of New Motors since 1988. Our most recent experience was very positive. We had spoken to Shane Harney about purchasing a used We have been customers of New Motors since 1988. Our most recent experience was very positive. We had spoken to Shane Harney about purchasing a used vehicle. Shane was very patient and rapidly helped us narrow our search. We were not in a hurry to find a vehicle and he did not pressure us in any way. Within a matter of weeks, he had located an incoming trade which met all of our needs in better condition than we ever expected to find. Because of our experience with Shane, he will be our first phone call when it comes time to replace another vehicle. The purchase and transfer was coordinated between Shane and Nicole and took no time at all to complete. Highly recommend both New Motors and Shane Harney. More
great service Kyle did a great job informing me on what was available and what would fit my needs in a subaru. He is great to work with and I would not hesitate to Kyle did a great job informing me on what was available and what would fit my needs in a subaru. He is great to work with and I would not hesitate to work with him again More
great service The employees of New Motors could not have been any friendlier. From the 1st time I walked in the building until I drove away with my great ride, it The employees of New Motors could not have been any friendlier. From the 1st time I walked in the building until I drove away with my great ride, it was as if they new me for years. I am very happy with the price I paid, the magical workings of Nicole, and the humor and professional dealings with Kyle. I will always go back to these people for any assistance I need in the future. More
Professional Pleasure to deal with no pressure professionals. Bob Masi listened to me and answered my questions. He let me lead the discussion. "Breath of fresh ai Pleasure to deal with no pressure professionals. Bob Masi listened to me and answered my questions. He let me lead the discussion. "Breath of fresh air"! More
Hassle Free New Motors was the least demanding of any dealer that I have bought a car from. I had researched the car that we were interested in. The salesman prov New Motors was the least demanding of any dealer that I have bought a car from. I had researched the car that we were interested in. The salesman provided answers to every question asked. The price of the car was reasonable and the service by the employees was outstanding. I had no idea that buying a car would be so simple. We were driving the car that we bought in less than 1 1/2 hours. We were told about add-ons that were reasonable and protected us as a consumer from any huge expenses that sometimes come when you purchase a used car. The vehicle had very low mileage and was in excellent condition. I would recommend this dealer to my friends. More
Incredible service I actually reside in georgia and decided to purchase my car through New Motors due the efforts and incredibly quick response times of Steve Lobaugh (w I actually reside in georgia and decided to purchase my car through New Motors due the efforts and incredibly quick response times of Steve Lobaugh (whom I was referred to). He informed me that he could order my car exactly the way I wanted it (I had been told by a local dealer in my area that they were unable to accommodate my wants and would have to purchase one on their lot). I feel that Steve went above and beyond to get me exactly what I wanted and Nicole in finance explained everything perfectly! I brag about my experience there to everyone I talk to! More
Mike Francis Customer Service Mike did an excellent job with my recent new BMW car lease. He coordinated the whole process with the BMW people and he individually handled all the Mike did an excellent job with my recent new BMW car lease. He coordinated the whole process with the BMW people and he individually handled all the paperwork. He is truly an asset to your dealership! I definitely will see him when it is time for my wife to trade in her Subaru! More
Subaru Impreza I really had excellent service,Tony wasn't pushy at all really made the buy a car process very easy and stress free. Nicolle was very knowledgeable an I really had excellent service,Tony wasn't pushy at all really made the buy a car process very easy and stress free. Nicolle was very knowledgeable and answered all my financial questions before buying my car. More
Easy, Pleasant, Efficient purchasing experience I've been looking for a new vehicle for two years and visited New Motors Subaru in 2015, and at the annual car show in Erie, two years in a row. I wa I've been looking for a new vehicle for two years and visited New Motors Subaru in 2015, and at the annual car show in Erie, two years in a row. I was in no hurry to buy a vehicle as my current car (13 years old, 200,000 miles) was still running like a dream but I was getting the itch to have something newer. I did a lot of research on various vehicles and wielded it down to three possibilities. I went for test drives and spoke to salespeople. New Motors was, without a doubt, the easiest place to shop. Everyone was friendly and I never felt any pressure to buy. It was a great experience. As I narrowed in on what I wanted, I made three visits to this dealership within 10 days or so, and each time was as relaxed as the first. When I decided to buy, I was pleasantly surprised how easy and efficient the process was. More
"Purchase of my 3rd Subaru Outback" It has been a pleasure dealing with New Motors personnel over the course of owning 3 Subaru Outbacks. Service has always been timely and performed pro It has been a pleasure dealing with New Motors personnel over the course of owning 3 Subaru Outbacks. Service has always been timely and performed professionally. My recent interraction was trading in a 2013 Outback towards the purchase of a 2016 Outback. Prior to my sales visit I did some research of the value of my 2013 vehicle and the New Motors inventory maintained on line. Via email I suggested to Steve Dillon what I felt was an equitable cost differential to trade my old Outback for a new one. Steve contacted me to arrange a visit and within an hour we agreed upon a price and an hour later I left with a new vehicle. A few days after getting the new vehicle Steve contacted me to see if I had any questions. All in all I'd recommend that anyone at least consider New Motors if in the market for a vehicle. More