New Motors

Always easy Worked with Shane over the years... buying is always an easy experience. The service Dept is also great; over the life of my last car (5 years) it's o Worked with Shane over the years... buying is always an easy experience. The service Dept is also great; over the life of my last car (5 years) it's only been serviced by New Mtrs. More

Amazing experience My experience with my salesman and the dealership was a very pleasant experience. I did not feel pressured or hurried to make a decision. Buying a veh My experience with my salesman and the dealership was a very pleasant experience. I did not feel pressured or hurried to make a decision. Buying a vehicle is normally a stressful situation but Shane made it comfortable and easy. More

Early Leasing/Tiguan Bob Maci stepped in when the VW salesman was not on the floor. He was friendly, courteous, and made us feel welcome as we have for over 11 years of wo Bob Maci stepped in when the VW salesman was not on the floor. He was friendly, courteous, and made us feel welcome as we have for over 11 years of working with the staff at New Motors. More

Great deal and service! We got a great deal on our trade-in and our new lease, and the service was great while we were there. We love my new Subaru Forester, and I look forwa We got a great deal on our trade-in and our new lease, and the service was great while we were there. We love my new Subaru Forester, and I look forward to working with this dealer throughout my current lease and very likely beyond! More

Great experience from start to finish. From working with the salesman(Tony Confer) to the manager to the finance person, my wife and I can't believe how low-stress and pleasant this entire From working with the salesman(Tony Confer) to the manager to the finance person, my wife and I can't believe how low-stress and pleasant this entire experience has been. Buying a vehicle has never been so effortless and enjoyable. On top of that, we love our Subaru Forester. We highly recommend this Erie team. More

Outstanding coustomer experience Sales person Bob Masi did an outstanding job. The finest car purchase experience we have ever had. Knowlegable, timely, detailed. Experience was a mo Sales person Bob Masi did an outstanding job. The finest car purchase experience we have ever had. Knowlegable, timely, detailed. Experience was a model for how coystomers should be treated. More

I was very pleased with my experience. I was in immediate need of a winter reliable auto and thought that a Subaru Outback or Forester was what I wanted. I went to New Motors to "window sh I was in immediate need of a winter reliable auto and thought that a Subaru Outback or Forester was what I wanted. I went to New Motors to "window shop" on Wednesday afternoon knowing that a significant snowstorm was forecast for Thursday. Steve Kolenda met me as I arrived and was very helpful in showing me the vehicles that were available in my affordable range. He asked me some very pertinent questions that led to 2 possibilities. He allowed me to test drive both and asked if I was ready to make a decision. I explained that I wanted to think about it overnight and read some information about both. He provided me with the information and said that he had the next day (Thursday) off but would call me on Friday to see what I had decided. After reading the information at home on Wednesday night, I decided that I wanted the Outback and really wanted to pick it up before the storm came in. I called Steve on Thursday morning and asked if it would be at all possible for me to get the car that day. He agreed to come into work on his day off and have the car ready for me to buy and pick up early that afternoon. I really appreciated having an AWD Subaru to drive through the storm back home. He called again on Friday to see how I liked my AWD Subaru and how it handled in the snow. I was really happy with it and I still am. I am also very happy with the way Steve took care of my automotive needs. He is a very thoughtful and kind person. More

Purchasing a car. I liked that there was no hassle, and we were not called everyday while we decided whether we wanted the car. Steve tended to the few issues we had an I liked that there was no hassle, and we were not called everyday while we decided whether we wanted the car. Steve tended to the few issues we had and took care of them immediately. More

Great Experience I purchased a vehicle 10 months ago. The vehicle broke down and it was going to cost me $4100. So, I had a car that I still owed, not able to drive an I purchased a vehicle 10 months ago. The vehicle broke down and it was going to cost me $4100. So, I had a car that I still owed, not able to drive and still required to pay. I was in a bad spot. I called New Motors and I was connected with Andrew. I told Andrew my situation, he and his manager showed their willingness to help me by keeping my broken down car and getting me in a brand new VW with an affordable payment considering I was under water with the other vehicle. Andrew made sure to make this experience was as smooth as it could be. I am loving my new car. Thanks Andrew and Nicole! Carlos, Erie PA More

I got my new to me Subaru and love it I went to New Motors after seeing a 2013 Subaru Outback 2.5i Premium online with less than 15000 miles on it... a baby. I was driving a 2014 Chevy Cru I went to New Motors after seeing a 2013 Subaru Outback 2.5i Premium online with less than 15000 miles on it... a baby. I was driving a 2014 Chevy Cruze that I bought new and had put 41000 miles on it that I was completely upside down in and that wasn't good in the snow. I went with $2000 in hand for a down payment and was ready to purchase. Let me be honest, im a 28yo female with some credit card debt and my credit score is just over 700. Everything was going well until I caught a mistake on the list price and my trade in value decreased $1000 just like that. I left... that was off putting to me. The next day, my salesman Andrew, shot me an email thanking me for allowing him to help and to let him know if there was anything else he could do... so I told him how I felt about the value of my trade decreasing in a matter of a minute, where I wanted my numbers, etc. In the meantime, I made an appointment for my car to have snow tires put on because I had almost wrecked. While I'm sitting at the dealership, Andrew calls. Offering me basically everything I wanted.... so I bring up the fact that my car is going to have new snow tires on it. New Motors met me halfway on price ($235) which I wasn't thrilled about considering the all seasons went with the car too, but it was better than nothing. I knew Andrew was pulling for me and I knew the Finance dept would be putting in some work to get me where I wanted to be too (I was rolling over about $7000 in negative equity). Fast forward to Wednesday and Andrew gave me the all good. My boyfriend and I went up to New Motors that night and met with Nicole to sign papers and she was fantastic. My payment is a little higher than I wanted but thats because I'm cheap, not because I can't afford it. All in all at the end of the day 1. I'm paying 5.25% LESS in interest on my Subaru, 2. I'll pay $2000 more for the Subaru than I would've for my Cruze, and 3. I have a certified Subaru that I have fantastic warranties on and that I FEEL safe in... and that's pretty important. More