New Motors

Positive car buying experience Steve spent all day with me, answering questions, test driving different vehicles, until I found the one I was happy with. There was no pressure and S Steve spent all day with me, answering questions, test driving different vehicles, until I found the one I was happy with. There was no pressure and Steve remained talkative and engaged the entire time. I feel as though I received a good deal, and there was nothing in the "fine print" I had to worry about. There was a follow up call to see how I was doing with my new vehicle, and the dealership also took care of calling my insurance agent to exchange the vehicle information (first time for me). I am happy with my transaction and would recommend New Motors to anyone looking for a new vehicle. More

Would definately reccomend New Motors I would definitely recommend New Motors to anyone looking for a painless customer car buying experience. It was quick, easy and totally customer centr I would definitely recommend New Motors to anyone looking for a painless customer car buying experience. It was quick, easy and totally customer centric. Everyone was very nice, the environment was friendly and our salesman, Andrew and the finance mgr. Allen were great. I never thought I would be driving a BMW but New Motors made it happen. thank you, Ann Carlin More

Exception Service Experience While at the dealership I dealt with two guys. John set the tone from the very beginning of my visit and that tone was "I am your advocate." I under While at the dealership I dealt with two guys. John set the tone from the very beginning of my visit and that tone was "I am your advocate." I understood that he clearly works for New Motors but was there to help me was the best buying experience possible and I am not an easy customer to deal with trust me. Once we got down to the number crunching, to my surprise the leadership team but their best offer on the table which exceeded my expectations. Even when I came back for a few more trade dollars Allen (Finance Director) called to walk me through the process with a clear explanation and several approval options. They both made it very hard for me to say no to what I knew was a great deal. The paperwork process was very smooth and during delivery Nick "The BMW Genius" wrapped it all up with a clear description of options and features that even a "Boomer" like me could understand. If I am being honest Ai was planning to follow-up with the Cleveland BMW dealership but you guys earned my business and I am now a customer for life. Great job team now that's what great customer service looks like!!! More

Safety First I was looking for a car with all the latest safety features. Kyle did an excellent job explaining all of he features Subaru offered. I enjoyed working I was looking for a car with all the latest safety features. Kyle did an excellent job explaining all of he features Subaru offered. I enjoyed working with him. More

Continued satisfaction Steve Quinn and the rest of the New Motors sales team were great to work with, responsive to questions and no pressures. New Motors has been a great Steve Quinn and the rest of the New Motors sales team were great to work with, responsive to questions and no pressures. New Motors has been a great source of cars since my first purchase in 1972. Chris More

Great experience Everyone at new motors was very helpful. A very good experience buying my new car.I Would definitely recommend them to my friends and family Everyone at new motors was very helpful. A very good experience buying my new car.I Would definitely recommend them to my friends and family More

Always easy Worked with Shane over the years... buying is always an easy experience. The service Dept is also great; over the life of my last car (5 years) it's o Worked with Shane over the years... buying is always an easy experience. The service Dept is also great; over the life of my last car (5 years) it's only been serviced by New Mtrs. More

Amazing experience My experience with my salesman and the dealership was a very pleasant experience. I did not feel pressured or hurried to make a decision. Buying a veh My experience with my salesman and the dealership was a very pleasant experience. I did not feel pressured or hurried to make a decision. Buying a vehicle is normally a stressful situation but Shane made it comfortable and easy. More

Early Leasing/Tiguan Bob Maci stepped in when the VW salesman was not on the floor. He was friendly, courteous, and made us feel welcome as we have for over 11 years of wo Bob Maci stepped in when the VW salesman was not on the floor. He was friendly, courteous, and made us feel welcome as we have for over 11 years of working with the staff at New Motors. More

Great deal and service! We got a great deal on our trade-in and our new lease, and the service was great while we were there. We love my new Subaru Forester, and I look forwa We got a great deal on our trade-in and our new lease, and the service was great while we were there. We love my new Subaru Forester, and I look forward to working with this dealer throughout my current lease and very likely beyond! More