New Line Motors, Inc
Chesterland, OH
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I purchased a 2015 Jeep Cherokee Limited, first car for my son. He's been driving for over a year, and it's safe top say that he loves this car. Even with its older age, my son still found the car to be as my son. He's been driving for over a year, and it's safe top say that he loves this car. Even with its older age, my son still found the car to be as crisp and clean as a new car, thanks to Dave's care. I appreciate Dave's ability to take care of and refurbish used cars, and I'll definitely come again when it's time to get another car. More
Purchased Kia with New Line Motors dealership. . I had absolutely wonderful and beyond my expectations experience with sales stuff. They took time explaining my car purchase process and step by ste . I had absolutely wonderful and beyond my expectations experience with sales stuff. They took time explaining my car purchase process and step by step financing options. I will recommend New Line Motors to anyone who is in search of good quality used car and exceptional customer service. More
I had to wait a little longer than I anticipated but it was worth the wait, with the help of Leroy and a few others there I could drive home in my new car. They stayed long past their quitting time to mak was worth the wait, with the help of Leroy and a few others there I could drive home in my new car. They stayed long past their quitting time to make the sale go through. I went to that dealership to see if I had any options on buying another car but I didn't expect to drive home that night in a new car. I would recommend them to my family and friends, definitely get a thumbs up from me! More
It was a pleasure dealing with Dave. He is knowledgeable and easy going, there was no pushy sales tactics, we felt very comfortable discussing what the dealership had to offer. and easy going, there was no pushy sales tactics, we felt very comfortable discussing what the dealership had to offer. More
They were very professional and easy to work with! They have excellent customer service and were very trustworthy. Will buy from them again.,thank you have excellent customer service and were very trustworthy. Will buy from them again.,thank you More
family needs I don't buy many cars. I buy one and keep it for 10 to 12 years. Why? I do not like dealing with car salespeople at all. That all changed when we boug I don't buy many cars. I buy one and keep it for 10 to 12 years. Why? I do not like dealing with car salespeople at all. That all changed when we bought our car from David. David was attentive, thorough, patient and above all willing to work with us. We also had the pleasure to meet Brian, and both he and David made us feel valued and welcome. If David has what you want in a vehicle, don't go anywhere else. Come here. Talk with David and Brian. To steal the phrase from another company, "This is how car buying should be." More
Shady Tactics Very unhappy with the way I got handled. After I decided to buy, the dealer added fees he did not inform me about. Then I took the car home and find o Very unhappy with the way I got handled. After I decided to buy, the dealer added fees he did not inform me about. Then I took the car home and find out it can't be started anymore. I've looked into this for a few days now and already know my options for repair aren't cheap. The dealer must have known this was an issue, but left me entirely uninformed. I called and he refused to give me the time of day or provide any actual assistance, just said I bought the car is "as is" and hung up on me. Now i have a car that can't drive and needs expensive repairs. If you want a cheap car go to Zarzour down the street from there. The guy was totally honest about the problems with his cars, but unfortunately, i didn't buy from him. I went to newline to save a few hundred dollars, which in no way covers the extra fees and repairs they left me on the hook for. If I can save one person the hassle of buying here, it's worth it. More
Amazing My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. Fr My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!. More
Great Experience The best car buying experience ever! I would highly recommend going to New Line Motors for your next car. The staff was excellent and super helpful! I The best car buying experience ever! I would highly recommend going to New Line Motors for your next car. The staff was excellent and super helpful! I have to make a special thanks to Dave for helping me get into the 2016 Volvo. He was so easy to work with and took great care . I can’t thank him enough for all his help! More