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New Holland Auto Group
New Holland, PA
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 136 reviews
July 08, 2021
Terrible customer service. Went in to look at a used car for my son. The price on the car was more then we had in cash, but would’ve paid the difference. Offered them $500 less then asking price. Then the a for my son. The price on the car was more then we had in cash, but would’ve paid the difference. Offered them $500 less then asking price. Then the attitudes from the salesmen started. Kept insisting on putting it on my credit card, and this is a deal of a lifetime. You’ll never see a car like this for this price again. Yet it was on the lot for 140 days. Then tells me they do no haggling of any kind. But we asked why the price keeps jumping up and down $1200, and the salesman we were dealing with (Mike), said the manager watches for people emailing or inquiring about certain vehicles, and then adjusts the prices up every time someone asks about a particular car. We don’t haggle our prices at all he says, and we’re a small dealership that has to stay loyal to our customers. WAIT JUST A xxxx MINUTE! So customers can NOT negotiate a price from what’s listed, but the manager can sit in his cubicle and jack prices up whenever he feels a car is getting attention. WHAT??? So anyways, we really wanted it, so we put down a deposit and went with the finance option. They came back with outrageous down payments and interest rates. Only because I’m sure the banks looked at the year to value ratio, and said, xxxx no! This was 3 weeks ago, and they still have my deposit, and now they lowered the cost on the vehicle to less then what we offered them in cash. I kept my eye on it, this whole time. So when I saw the price dropped, I quickly emailed them right away. Salesmen calls back with an attitude to start the day telling me they sold the car. The car I have a deposit on that they still have yet to return. Didn’t even have the decency to call and see if we still wanted it, since they had our money. Would’ve been common curtesy. Beware before shopping here. I would never recommend this dealer or the salesman Michael B. I don’t know if it’s because I am a woman or what, but the attitudes I received were terrible. I would highly recommend staying away from New Holland Auto Group. And I hope to see my deposit back very soon, isn’t hard to void a check, and mail it back, or for them to write out a new one. Just goes to show, customer’s don’t mean anything to them,…only money. More
by Rebecca Y
Employees Worked With
Michael Bargmann
June 01, 2021
Very friendly, sales representative was very knowledgeable. I felt like I was there before. Everyone I needed to be with was extremely nice and very helpful. knowledgeable. I felt like I was there before. Everyone I needed to be with was extremely nice and very helpful. More
by Doug
Employees Worked With
Aaron Flickinger
May 11, 2021
Great experience. Dealt with Joe. Knowledgable, honest, pleasant salesman. Even came in on his day off when we picked up vehicle. Would use again and highly recommend to others. pleasant salesman. Even came in on his day off when we picked up vehicle. Would use again and highly recommend to others. More
by purdonphoto
Employees Worked With
Joe
March 02, 2021
I have dealt with New Holland many times throughout the years due to the excellent cooperation with both the sales team and repair shop. Recently I have dealt with Jerimiah Redcay who has shown himself to years due to the excellent cooperation with both the sales team and repair shop. Recently I have dealt with Jerimiah Redcay who has shown himself to be professional and trustworthy. More
by rhctom
Employees Worked With
JerimiahRedcay
February 15, 2021
Aaron and everyone that worked with us did an excellent job. During and after the buying process. Thank you Aaron and a special thanks to Lindsey for helping me with my issue job. During and after the buying process. Thank you Aaron and a special thanks to Lindsey for helping me with my issue More
by TMOYER
Employees Worked With
Aaron, Lindsey
February 12, 2021
I would not recommend this place to anyone, their price is too high also I have a bad experiences. They sold me a 2009 Toyota Camry with a lot of problems and when I asked them for trade to buy another car is too high also I have a bad experiences. They sold me a 2009 Toyota Camry with a lot of problems and when I asked them for trade to buy another car from them again they didn't even want to talk to me. Bad customer service they don't respect their customers.😡 More
by Bubusha2011
Employees Worked With
N/A
January 18, 2021
Good initial experience (sales person did well), BUT vehicle was missing options when it arrived. I was told they would make things right with at a later time with a handshake. POOR judgment on my par vehicle was missing options when it arrived. I was told they would make things right with at a later time with a handshake. POOR judgment on my part. These people made a mistake and refused to live up to their own work. CHAPMAN FORD and KEELER BROS FORD is not far away and I will be taking the rest of my car care business to one of them. More
by fwi
Employees Worked With
Sales Manager
January 07, 2021
Jonathan was my sales guy and he was really nice and helpful. I would recommend the dealer ship to anyone as it is very clean and organized. They also have a great selection of snacks and drinks availab helpful. I would recommend the dealer ship to anyone as it is very clean and organized. They also have a great selection of snacks and drinks available. More
by probowler102000
Employees Worked With
Jonathan Joseph
December 07, 2020
Our experience from start to finish was top notch! Our salesman was extremely knowledgeable, professional, thorough and courteous, as was the finance manager. All of our concerns and questions were addres salesman was extremely knowledgeable, professional, thorough and courteous, as was the finance manager. All of our concerns and questions were addressed with great satisfaction. We will not shop anywhere else after this experience. More
by Eaweiland
Employees Worked With
Ricardo Hernandez and Jim Westwood
October 29, 2020
We had purchased a 2017 Escape last year from New Holland Ford and were very happy with the dealership and the vehicle. Unfortunately, we were involved in a collision where the Escape was demolished. So, bac Ford and were very happy with the dealership and the vehicle. Unfortunately, we were involved in a collision where the Escape was demolished. So, back to New Holland to see what was available. Jerry Dunlap took his time in finding a vehicle that would fit our budget. In turned out he was able to get us in a new 2020 Escape Titanium for a much better deal than on a used Escape. Extremely happy with doing business with New Holland Ford. More
by umpdan31
Employees Worked With
Jerry Dunlap (salesman), Andy (finance advisor), Robby (sales manager)
