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New Country Toyota of Westport
Westport, CT
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20,000 mile service. I will start that when I called to make an appointment I got in right away that weekend. I was very happy with that. I was also impressed that we were I will start that when I called to make an appointment I got in right away that weekend. I was very happy with that. I was also impressed that we were out within a half hour. I was disappointed that my digital dash mph read out did not boot back up, reset etc. That should have been checked. Also a suggestions that other top dealers around the country do is to wash the vehicle and vacuum the car. That would make the customer feel GREAT getting back in their car. More
Great service and Great communication. The work is always top notch and the cost is very competitive. They do their work in a professional manner. Thank you. top notch and the cost is very competitive. They do their work in a professional manner. Thank you. More
New Country of Westport always has good service and this is what I experienced this past Saturday. I will likely return to have service/ repaired performed on my vehicle is what I experienced this past Saturday. I will likely return to have service/ repaired performed on my vehicle More
Above and Beyond I would like to thank the efforts of Mr. Jeff Carrington, Nick Roberts, and Chris Roberto for their recent help in the purchase of a new 2020 Corolla I would like to thank the efforts of Mr. Jeff Carrington, Nick Roberts, and Chris Roberto for their recent help in the purchase of a new 2020 Corolla for my Mother-in-Law. These gentlemen went above and beyond anyone would expect from a New Car Dealership. My Mother-in-Law who lives in New Jersey was involved in a motor vehicle accident resulting in the complete loss of her vehicle, one week before Thanksgiving. I made one phone call to Jeff Carrington about the situation, and from there the ball was rolling. Mr. Carrington showed compassion for my family member asking if she was ok after the accident. He stated to me that he would take care of all of the important paperwork and the Dealership would deliver the new vehicle to her home. Within one week of her accident, a brand new 2020 Toyota Corolla was delivered to her house, two days before a major holiday. Nick Roberts took the time to explain everything about the car to her and answered all of her questions. He was truly professional, and very personable. She is over the moon about her new car purchased from a family oriented car dealership which will always receive my glowing recommendation. More
The reason for my visit with the New Country of Westport was for my first Toyota Care routine maintenance. The express service staff member Theresa greeted me with a smile. She patiently explained to me all was for my first Toyota Care routine maintenance. The express service staff member Theresa greeted me with a smile. She patiently explained to me all of what my service today would include. More
Excellent Service Excellent service on my 2019 Prius C. Service was timely performed; and necessary parts were ordered quickly and very quickly installed. Staff is v Excellent service on my 2019 Prius C. Service was timely performed; and necessary parts were ordered quickly and very quickly installed. Staff is very friendly and outgoing to help. More
Replace faulty tire The service rep, service manager and general manager assessed the problem and provided an effective solution. All 3 were involved to evaluate and to The service rep, service manager and general manager assessed the problem and provided an effective solution. All 3 were involved to evaluate and to resolve the situation. More
Very knowledgeable and respectful people did what they said they were going to do on time Fair pricing They also walking through a whole process We are a customer. said they were going to do on time Fair pricing They also walking through a whole process We are a customer. More
Wonderful Car Lease Experience | Highest Recommendation I really enjoyed working with Al on the lease of a new Tacoma. There are so many options when looking at cars these days, and these are large financia I really enjoyed working with Al on the lease of a new Tacoma. There are so many options when looking at cars these days, and these are large financial decisions. Al was trustworthy, kind and didn't pressure the deal in any way possible--making this experience a great one. While Al was running around working on details and working with other clients, sales manager Donny Ahmadpour sat down with me and answered questions, and worked hard to get me the best deal possible. Finally, Chris Roberto handled the final paperwork and made the process quick and easy. I highly recommend working with the Westport Toyota team! More
Great Car Buying Experience with Burton I had no intention of purchasing the first truck I looked at, but thanks to Burton's knowledgeability, professionalism, commitment, and enthusiasm (an I had no intention of purchasing the first truck I looked at, but thanks to Burton's knowledgeability, professionalism, commitment, and enthusiasm (and after-sale followup), that's exactly what I did. And I couldn't be happier. I hate the whole car buying experience and I tend to distrust salespeople, but Burton truly turned that around for me. He is a real person—open and honest and relatable—and this genuineness serves him well with people like me who have a difficult time with anyone who even remotely resembles the stereotypical used car salesperson. It took over and hour to get from my office to the dealership, but it was well worth the time. More