New Country Toyota of Westport

New Country of Westport always has good service and this is what I experienced this past Saturday. I will likely return to have service/ repaired performed on my vehicle is what I experienced this past Saturday. I will likely return to have service/ repaired performed on my vehicle More

Above and Beyond I would like to thank the efforts of Mr. Jeff Carrington, Nick Roberts, and Chris Roberto for their recent help in the purchase of a new 2020 Corolla I would like to thank the efforts of Mr. Jeff Carrington, Nick Roberts, and Chris Roberto for their recent help in the purchase of a new 2020 Corolla for my Mother-in-Law. These gentlemen went above and beyond anyone would expect from a New Car Dealership. My Mother-in-Law who lives in New Jersey was involved in a motor vehicle accident resulting in the complete loss of her vehicle, one week before Thanksgiving. I made one phone call to Jeff Carrington about the situation, and from there the ball was rolling. Mr. Carrington showed compassion for my family member asking if she was ok after the accident. He stated to me that he would take care of all of the important paperwork and the Dealership would deliver the new vehicle to her home. Within one week of her accident, a brand new 2020 Toyota Corolla was delivered to her house, two days before a major holiday. Nick Roberts took the time to explain everything about the car to her and answered all of her questions. He was truly professional, and very personable. She is over the moon about her new car purchased from a family oriented car dealership which will always receive my glowing recommendation. More

The reason for my visit with the New Country of Westport was for my first Toyota Care routine maintenance. The express service staff member Theresa greeted me with a smile. She patiently explained to me all was for my first Toyota Care routine maintenance. The express service staff member Theresa greeted me with a smile. She patiently explained to me all of what my service today would include. More

Excellent Service Excellent service on my 2019 Prius C. Service was timely performed; and necessary parts were ordered quickly and very quickly installed. Staff is v Excellent service on my 2019 Prius C. Service was timely performed; and necessary parts were ordered quickly and very quickly installed. Staff is very friendly and outgoing to help. More

Replace faulty tire The service rep, service manager and general manager assessed the problem and provided an effective solution. All 3 were involved to evaluate and to The service rep, service manager and general manager assessed the problem and provided an effective solution. All 3 were involved to evaluate and to resolve the situation. More

Very knowledgeable and respectful people did what they said they were going to do on time Fair pricing They also walking through a whole process We are a customer. said they were going to do on time Fair pricing They also walking through a whole process We are a customer. More

Wonderful Car Lease Experience | Highest Recommendation I really enjoyed working with Al on the lease of a new Tacoma. There are so many options when looking at cars these days, and these are large financia I really enjoyed working with Al on the lease of a new Tacoma. There are so many options when looking at cars these days, and these are large financial decisions. Al was trustworthy, kind and didn't pressure the deal in any way possible--making this experience a great one. While Al was running around working on details and working with other clients, sales manager Donny Ahmadpour sat down with me and answered questions, and worked hard to get me the best deal possible. Finally, Chris Roberto handled the final paperwork and made the process quick and easy. I highly recommend working with the Westport Toyota team! More

Great Car Buying Experience with Burton I had no intention of purchasing the first truck I looked at, but thanks to Burton's knowledgeability, professionalism, commitment, and enthusiasm (an I had no intention of purchasing the first truck I looked at, but thanks to Burton's knowledgeability, professionalism, commitment, and enthusiasm (and after-sale followup), that's exactly what I did. And I couldn't be happier. I hate the whole car buying experience and I tend to distrust salespeople, but Burton truly turned that around for me. He is a real person—open and honest and relatable—and this genuineness serves him well with people like me who have a difficult time with anyone who even remotely resembles the stereotypical used car salesperson. It took over and hour to get from my office to the dealership, but it was well worth the time. More

excellent service The staff was helpful and gave us excellent service Nick was very helpful in showing me all the bells and whistles on our car. we will recommend New The staff was helpful and gave us excellent service Nick was very helpful in showing me all the bells and whistles on our car. we will recommend New Country Toyota to our friends and family. More

Walk-in 1 hour Prior to Closing, Walk-out as a Camry Owner I was in the market for a 2018/2019 Toyota Camry and was shopping pre-owned as well as brand new at several dealerships from the Toyota in Woodbury, N I was in the market for a 2018/2019 Toyota Camry and was shopping pre-owned as well as brand new at several dealerships from the Toyota in Woodbury, NY to Parkway Toyota in Englewood Cliff, New Jersey dealership. Was not having much luck and the prior dealership either didn’t have the color I was looking for or the trim level I wanted. The one that did, was not willing to negotiate with me with the level of honesty I would have appreciated. I was starting to give up until I decided to just show up at Westport Toyota unannounced Friday evening an hour prior to closing time of 6PM. I was immediately paired with sales rep Al Alphonse and we discuss what I was looking for, Pearl white Toyota Camry XSE model with the Cockpit red interior and black top. Al informed me that they actually have 2 brand new in stock! And within minutes, I was sitting in one and test driving it. After some back and forth of negotiation on what I thought was already a good deal, I told AL I just needed “the cherry on-top” and that’s when floor manager Donny stepped in. They were close to closing time at this point and he made me a final offer that I couldn’t refuse, so that was how I became a new proud owner of a Toyota Camry. Al told me before leaving that he would text me the next day at 9 AM to get the car ready for me and that was exactly what he did. 9 AM with precision the following day, he was able to get the car fully ready for me as soon as I showed up and was gone within minutes after signing more document with the title clerk. I would rate Westport Toyota with the highest rating for their customer courtesy, honesty, and friendliness. I am a now a loyal customer here and plan to take my new car here for servicing and if the opportunity ever arrives for me to get another Toyota, this dealership would be my first and only choice. More