New Country Toyota of Westport

Excellent Customer Experience I normally hate car shopping, with pushy and unknowledgeable salesmen... but my salesman, Stepan Halkowycz, made the overall experience great and his I normally hate car shopping, with pushy and unknowledgeable salesmen... but my salesman, Stepan Halkowycz, made the overall experience great and his knowledge helped me to narrow down my choice of a Rav4. Stepan was professional, polite, extremely knowledgeable and helpful. All car salesmen could learn a lot from him. He listened to all my car issues and needs and was able to respond in such a manner that it helped me to understand the car and help me make a smart choice. You have an extremely valuable employee and I wish him much success. Thank you, Dawn More

Car purchase Nick Roberts (and every staff member we dealt with) was unfailingly knowledgeable, helpful and efficient. He listened to what we needed and wanted, c Nick Roberts (and every staff member we dealt with) was unfailingly knowledgeable, helpful and efficient. He listened to what we needed and wanted, conveyed the information about the car we chose honestly and clearly. I have already recommended him, the dealership and the car model to two very serious buyers. Within hours our mission was pleasantly accomplished and I unhesitatingly commend Nick in particular and the delearship in general. More

Great Experience Our sales representative, Rick Reid, was extremely helpful to us in selecting the model and features that interested us most. The buying experience w Our sales representative, Rick Reid, was extremely helpful to us in selecting the model and features that interested us most. The buying experience was most comfortable and not at all intimidating. Upon delivery of our new car, Rick went over how to operate all the features. Overall, an extremely satisfying experience. And we're enjoying our new Toyota. More

Great Service Adnan Contractor provided exactly what we were looking for. He has great customer service. I will definitely recommend to anyone who is looking for Adnan Contractor provided exactly what we were looking for. He has great customer service. I will definitely recommend to anyone who is looking for purchase a new or used car. It was overall a great experience. More

Great Staff, Very Helpful Salesman Jose, finance associate Andy, service associate Dwayne and receptionist Brianna were all excellent representatives of your dealership. The w Salesman Jose, finance associate Andy, service associate Dwayne and receptionist Brianna were all excellent representatives of your dealership. The were all cordial, helpful, knowledgeable and made our business with the dealership a pleasure. We really felt that we were being treated like family rather than "sales targets." They were all great and we expect to maintain our relationship with your dealership for many years and more purchases. More

Everybody very friendly, professional and responsive. i was very impressed with Jose and the entire staff. They were very friendly, professional and responsive. Negotiating style was straightforward and i was very impressed with Jose and the entire staff. They were very friendly, professional and responsive. Negotiating style was straightforward and honest, but also somewhat flexible. I would definitely recommend this dealer. More

Excellent experience in buying a car at your dealership. Jeff was surprisingly open, clear and thorough in his explanations. Although I was ready for a new car, Jeff did not put undue pressure on me to buy Jeff was surprisingly open, clear and thorough in his explanations. Although I was ready for a new car, Jeff did not put undue pressure on me to buy a Rev4 car that moment. If you can, keep him! More

Excellent Car Buying Experience First of all I hate car shopping, but coming to New Country Toyota was a breath a fresh air. I was in the process of buying a new car and did my rese First of all I hate car shopping, but coming to New Country Toyota was a breath a fresh air. I was in the process of buying a new car and did my research and was 90% positive I wanted a 2014 Toyota Rav 4 so I went to the Toyota Dealer that was the closest to my house; their salesman spent the entire time talking to my husband about trading in his truck for a Toyota Tundra. Needless to say, I left there very disappointed and started looking up other Toyota Dealers online. I emailed New Country about a Rav 4 they had in stock and I received an email back from Jeff, the general manager, within 30 minutes. I told him what happened at the other dealer and made arrangements to leave my husband at home this time and drive the 30 miles to Westport. It was the best decision I ever made. Jeff and Billy made the experience enjoyable. Billy and I went on a 30 minute test drive and by the time we returned to the dealership to talk prices, we already felt like friends. Jeff and Billy never once pressured me to drive, they took the time to explain everything to me (buying versus leasing) and found me the exact car I wanted. I left there without committing to anything but they were still willing to hold the Rav 4 for me until I spoke to my husband. We went and picked up the car three days later and the monthly payments were within cents of what Jeff quoted me before applying for credit. I highly recommend New Country Toyota, Jeff Carrington, and Billy Winn. I will definitely go back to buy another car from these gentlemen. More

Customer Service Satisfaction I have been buying from Toyota for several years and have been fortunate to always have a good experience. This visit was just as good if not better t I have been buying from Toyota for several years and have been fortunate to always have a good experience. This visit was just as good if not better than the past as each person at the dealership is very friendly and tries to make your visit there as pleasant as possible. My wait was minimal and I was informed that I would be helped quickly and I was. I was lucky to have Jose Cordero as my salesperson and he was excellent. I told him what my needs were and he met each of them quickly and had my deal signed in a short amount of time. Jose was able to answer all my questions and even gave answers to questions that I should have asked. It was a pleasure dealing with someone who took their job seriously and did it so well and when dealing with Jose you recieved excellent service. I will gladly recommend him and the dealership to all that I know. I am most pleased once again with my new Camry and I thank you for your time and for meeting my needs. In addition I had the pleasure of speaking with both Ryan McHale and Chirs O'Connell and although my meetings with both were rather brief they made sure I was attended to. Chris was able to get me in and out quickly and that I saw was because he too knew his job well and took it seriousley. Have a wonderful day. Regards, Carol Ruggiero More