New Country Toyota of Westport
Westport, CT
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New RAV4 purchasae I called Toyota of Westport to acquire a new RAV4 and spoke with Stepan. He was fair on price and gave me the confidence he would make all efforts to I called Toyota of Westport to acquire a new RAV4 and spoke with Stepan. He was fair on price and gave me the confidence he would make all efforts to make sure I was satisfied. His knowledge of the car and Toyota quality helped clinch it for me! So far he has delivered 100%. More
Needed a new car ASAP My 10 year old vehicle was towed to New Country Toyota. I received a diagnostic the same day, and learned it needed major repairs that were beyond wha My 10 year old vehicle was towed to New Country Toyota. I received a diagnostic the same day, and learned it needed major repairs that were beyond what I would fix in an older vehicle. So I found myself in a time crunch to buy another new or pre-owned car. Stepan was very helpful and thorough in providing all the information I needed to make the best purchasing decision for my family. He was available during my time frame to test drive several pre-owned and new vehicles. He never pushed me towards any specific vehicle, and he was pleasant, professional and friendly and more than willing to spend as much time as possible to help me determine which vehicle was right. When I decided upon the 2014 Toyota Highlander and I needed it ASAP, they bumped me to the top of the list in a tight market, and provided me with the exact vehicle I wanted when I arrived to place a deposit on it. The price was fair and they gave me a trade-in credit on my undriveable vehicle, and they were pleasant and professional in every aspect of the transaction. In about 2 hours I went from placing a deposit to driving my new Highlander out of the dealership. Stepan and sales went above and beyond my expectations to provide top notch service when I needed a car ASAP. Thank you for a great car buying experience! More
Excellent experience from start to finish I came here based on the recommendation and extremely positive experience my girlfriend had getting her car here. They are affiliated with New Country I came here based on the recommendation and extremely positive experience my girlfriend had getting her car here. They are affiliated with New Country Lexus and were able to easily and quickly get a Pre-Owned car I had be eyeing on the website for me to test drive. Stepan greeted me with enthusiasm and a wealth of knowledge about the car. Prior to finding this car, I had been there two days before and Jeff went out of his way to search as far as Philadelphia to find a car that matched my needs. Stepan even took me on a test drive in his own personal car which was a close match to the car I was looking at. When I ended up making my final choice, in between working the numbers and details down, Stepan spent a good deal of time making sure I had all the information I needed. He was personable and earned even more respect from me being a former Marine, as I am in the USMC Reserves. Both him and Jeff not only took a significant amount of time and effort getting me the best deal possible but they took the time to get to know me, which I think is even more commendable. I've avoided going to dealerships in the past because of the impersonal feeling I would get from the sale staff. I can say without a doubt that this is not the case at New Country Toyota. Their staff go above and beyond to treat their customers as VIPs and I will certainly be recommending them to anyone I know who needs a car and will continue to be back myself. More
Worst dealership ever These men are all LIARS. Do you self a favor and stay far away from this dealership or you will end up paying more than the car is worth. These men are all LIARS. Do you self a favor and stay far away from this dealership or you will end up paying more than the car is worth. More
Outstanding Salesperson, "Semper Fidelis" Made phone contact with Stepan on a rainy Friday morning. Came to see him on that Friday afternoon, and within 5 minutes I had signed a contract for Made phone contact with Stepan on a rainy Friday morning. Came to see him on that Friday afternoon, and within 5 minutes I had signed a contract for a beautiful radiant red 2012 FJ Cruiser. Stepan's customer service, quality of work, professionalism, friendliness, honesty and integrity was nothing less than outstanding!! He helped me with a down payment, secured the lowest financing possible, and got the vehicle ready for me within one week. Price and overall experience was great. I know now where I am going to buy my next vehicle and if you are in the market for a new or used vehicle, I strongly recommend Stepan and New Country. I give Stepan and New Country Toyota of Westport the highest overall customer service rating. Thank you very much. Also, Stepan is a U.S. Marine. Semper Fidelis!! More
New Sienna Friendly & professional customer service from Jeff Symeon and Chris O'Connell. Jeff delivered a vehicle exactly as I wanted before my deadline. He u Friendly & professional customer service from Jeff Symeon and Chris O'Connell. Jeff delivered a vehicle exactly as I wanted before my deadline. He updated me regularly on the status of the vehicle and understood my priorities. Chris made the actual purchase very smooth and easy. He explained all the warranty options very well with no pressure. More
Purchase experience I just purchased a new automobile from New Country Toyota in Westport. Working with the management, Jeff Carrington, and the excellent sales person, J I just purchased a new automobile from New Country Toyota in Westport. Working with the management, Jeff Carrington, and the excellent sales person, Jeff Symeon, made the experience very simple and most gratifying. I have bought a number of automobiles from the dealership over the years and will definitely continue to do so in the future! More
Everything went very smoothly I would purchase another car from Jose'. He was pleasant and informative about the Prius Plug in. I am expecting that the service center will be just I would purchase another car from Jose'. He was pleasant and informative about the Prius Plug in. I am expecting that the service center will be just as pleasant and comprehensive. More
Working with Stepan Halkowycz I recently brought my Toyota Avalon ( 2004 ) in for a check up. During that time we decided to start search for a new car. Stepan helped us with t I recently brought my Toyota Avalon ( 2004 ) in for a check up. During that time we decided to start search for a new car. Stepan helped us with the search until he presented us with the Avalon 2013 hybrid. He was very helpful in the process taking both my wife and myself for testdrives. During that time he presented the many qualities of the Avalon. He also realized that price was very important to us since we had not planned to be in the market for a new car at this time. We did reach out to other dealers who had a siimilar car but came back to Stepan because of he continued to stay in touch with us and to work with us on the price with his management and the finance team. Ultimately we choose to buy the car from Stepan even though wqe could have secured a better financial deal with another dealership. We were very happy with Stepan's support and his clear knowledge of the car and what we were looking for. More
Great I had a great experience working with Al at the Toyota dealership - he was friendly and helpful from our initial meeting all the way through to follow I had a great experience working with Al at the Toyota dealership - he was friendly and helpful from our initial meeting all the way through to follow up once I had actually purchased the car. Nothing bad to say! More