
New Country Toyota of Westport
Westport, CT
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Exceptional service I am completely satisfied with my car buying experience and the service provided exceeded my expectations. Stepan was conscientious, polite, and thor I am completely satisfied with my car buying experience and the service provided exceeded my expectations. Stepan was conscientious, polite, and thorough but was not "pushy" at all. He spent a considerable amount of time educating me on all of the different options available for the vehicle I was interested in and helping me to compare all the different models. Stepan genuinely wanted to make sure that I got the exact car that I wanted, which I did, and at a competitive price. I would recommend this dealership without reservation and I plan on continuing to be a customer at New Country when I purchase another vehicle in the future. More
Happily Surprised! I was blown away how transparent the purchase experience was! On top of that, when I had an issue, the team of Nick, Jeff & Jessica jumped right on i I was blown away how transparent the purchase experience was! On top of that, when I had an issue, the team of Nick, Jeff & Jessica jumped right on it. Nick came in on his day off to help me complete the purchase & Jessica came in on her day off to help with the issue mentioned earlier. I can not say enough good things about this experience. I purchased my previous vehicle there 8 years ago under different ownership. This experience was head & shoulders over that one! The service experience these past 8 years has been AMAZING though under Jessica Sandri's watch! I know she'll make sure my new Highlander Hybrid will keep running smoothly as my 2006 still was when I traded it in. Thanks New Country!! I LOVE the car! More
Easy fair buying experience I looked at the car on Friday... they delivered the car Sat morning! All the paperwork was done friday. Very efficient. Hardly knew what hit me! I looked at the car on Friday... they delivered the car Sat morning! All the paperwork was done friday. Very efficient. Hardly knew what hit me! My salesman even followed me home to link the garage door clicker to my 3 buttons in the car. YES! More
Amazing Friendliest people ever. Amazing service all around. Deff recommending to all friends and family. Didn't feel forced to buy a car like other dealer. E Friendliest people ever. Amazing service all around. Deff recommending to all friends and family. Didn't feel forced to buy a car like other dealer. Everyone made sure I was in good hands. More
Very helpful and patient When you don't purchase new cars very often it is great to have a salesperson that will give you all the facts and be very patient during the decision When you don't purchase new cars very often it is great to have a salesperson that will give you all the facts and be very patient during the decision process. We received this at New Country. I am glad the closest Toyota dealer to our home ended up being the best that we visited and we were able to purchase the vehicles here. Even after the sale was completed Stepan has made it clear that we are part of the New Country family and we can count on their help and service for the years we own our vehicles. We also feel like Stepan is now a part of our family. He is very knowledgeable about many vehicles, not only Toyota and we are sure we made the best decision for our present lifestyle. We are now proud owners of a Camry and Tacoma and are enjoying our purchases. - Thank you More
very positive experience I had a very positive interaction with Stepan - lots of good information, very approachable and accommodating , also same with Russell when i came to I had a very positive interaction with Stepan - lots of good information, very approachable and accommodating , also same with Russell when i came to test drive second time SAles guys were personable as well. All in all a very positive experience Eva Beshlian More
Great experience with Billy Winn Billy is a super start salesman. He is not aggressive at all, just helpful in a manner that makes you feel very comfortable. His guidance through the Billy is a super start salesman. He is not aggressive at all, just helpful in a manner that makes you feel very comfortable. His guidance through the process of choosing the right car is superb. He conducts himself in a professional way yet he understands people and is compassionate to fulfilling their needs. I felt like I knew him for years, or that he was my cousin giving me car advise. We are very please with our experience at New Country Toyota after dealing with Billy and Chris the finance guy. They were both excellent. I would (and will) recommend him to my friends and family. Thanks for being so professional! By the way .... he is a riot too! Great sense of humor, very entertaining!! Barbara Dunne More
Excellent Experience My experience purchasing my new Prius plug-in could not have been any better! It was the most pleasant experience I have had purchasing a vehicle. I d My experience purchasing my new Prius plug-in could not have been any better! It was the most pleasant experience I have had purchasing a vehicle. I did not feel that the gentlemen selling me the Prius were "salesmen", but they were folks who genuinely believed in the product that they were selling. They were extremely professional and made me feel very comfortable about all aspects of purchasing the car. They were very thorough. I would highly recommend purchasing a vehicle at New Country of Westport to my friends. More
Excellent service all around No haggling over the price. I gave them the best competing offer I had and they beat it. They had the exact car I wanted in stock. They explained e No haggling over the price. I gave them the best competing offer I had and they beat it. They had the exact car I wanted in stock. They explained everything to me thoroughly. Best car buying experience ever. More
Overall, a great experience We leased two cars from the dealership and traded in an existing Venza, which we had gotten from the dealership four years earlier. Overall, we had a We leased two cars from the dealership and traded in an existing Venza, which we had gotten from the dealership four years earlier. Overall, we had a great experience with everyone working to satisfy our needs. More