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New Country Toyota of Westport
Westport, CT
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Very Happy! I wasn't sure what to expect going in having not purchased a car in a very long time. On top of that my credit was not in the best shape. Mike was an I wasn't sure what to expect going in having not purchased a car in a very long time. On top of that my credit was not in the best shape. Mike was an excellent salesman. He was knowledgeable, patient and kind and assured me everything would be okay. He and Leland in the finance department worked hard and did everything they could to get me into a lease and I drove out with a beautiful new car. I'm extremely happy and would recommend this team to everyone I know. My last car purchase was at this dealership in 2005. And now in 2015 I returned. No need to go elsewhere. More
Excellent Worked with Eric who was knowledgeable and most importantly listened to what I needed and followed through efficiently with the car I wanted (Camry)! Worked with Eric who was knowledgeable and most importantly listened to what I needed and followed through efficiently with the car I wanted (Camry)! He kept me informed every step of the way and patiently answered all my questions. More
AMAZING!!!!! Mr. Eric is so amazing. He was very patient with me. He listened carefully to everything I wanted in a car (which was the impossible) Mr. Eric gave me Mr. Eric is so amazing. He was very patient with me. He listened carefully to everything I wanted in a car (which was the impossible) Mr. Eric gave me a few options of cars to choose from. I fell in love with the RAV4. I was given a good deal. I am very pleased with everything. More
Best car buying experience in 25 years Jon Walsh is hands down the easiest, most laid back car sales person I have ever dealt with. He gave me exactly what I needed when I needed it without Jon Walsh is hands down the easiest, most laid back car sales person I have ever dealt with. He gave me exactly what I needed when I needed it without any pressure. I returned to New Country Toyota because I'd had a prior experience that was good, but this experience overall was a complete win from initial sales, to management support to financing and finally delivery. I needed to replace a vehicle very quickly, negotiate with my insurance company, close out my existing loan with Toyota Finance and initiate a new loan. I ended up in exactly the right vehicle with perfect and painless financing (thank you, Leland Fang) with an insurance assist from Jeff Carrington. The teamwork at this dealership was seamless. I'd send my kids here. More
Need a Car Guy? Stepan was great - very thorough & patient. He helped us evaluate between a new vs. used car. Ended up with the new car. He reviewed all the features Stepan was great - very thorough & patient. He helped us evaluate between a new vs. used car. Ended up with the new car. He reviewed all the features and has been accessible with follow-up questions! More
Excellent customer service!?? Never knew it would be this easy,I went with to new country toyota in westport just to test drive a car and I with Mr convincing Mike Ciufo that sam Never knew it would be this easy,I went with to new country toyota in westport just to test drive a car and I with Mr convincing Mike Ciufo that same car is in my drive way right now he and his team were fantastic they make sure everything was ok and I was comfortable in what they were doing Excellent Job,I highly recommend new country Toyota of westport to all.Thanks guys I'm so excited about my Toyota RAV4 ?????? More
Purchase of Certified Used Prius Easy as pie. They were helpful in every department for all issues that came up. The car runs well and the service is great. The sales dept. was also c Easy as pie. They were helpful in every department for all issues that came up. The car runs well and the service is great. The sales dept. was also considerate and helpful. More
Fantastic Customer Service! I am a longstanding customer of sales and service at New Country Toyota of Westport. My most recent purchase of a 2015 Prius C has been the best of a I am a longstanding customer of sales and service at New Country Toyota of Westport. My most recent purchase of a 2015 Prius C has been the best of a very long list of great experiences with these folks. Mike Ciufo responded quickly to an email request for information; we made an appointment to meet, talk options, and test drive a vehicle the next week. I traded in my 2005 Prius at that appointment and drove home the same day with new registration, new plates, and a just-washed, beautiful, and affordable new car with a full tank of gas! Leland Feng worked through the papers with me, explaining finance and warranty options. And, last but not least, Mike showed me over to the service department, where I set up my first maintenance appointment with the always friendly and efficient Dwayne Taylor. I even got a quick tutorial from Mike on my new navigation, audio, and Bluetooth systems! Everyone was friendly, forthcoming, and beyond helpful. I highly recommend this dealership and the Toyota line of vehicles they sell. More
Leased a new car, drove it home the same day! When my husband and I decided not to lease a Honda again, we went online and sent out the message that we were interested in the Toyota Highlander. W When my husband and I decided not to lease a Honda again, we went online and sent out the message that we were interested in the Toyota Highlander. Within minutes we received a response from Eric. We met with him the very next day and test drove the car we were interested in. Eric was very knowledgeable about that car as well as its competition and the entire Toyota line-up of vehicles. He was extremely friendly and professional and helped us to close the deal the very same day. All of the staff were also very accommodating and professional and easy to work with. Couldn't have been a better experience! More
Outstanding customer service from Ricky Camhi! My salesperson was extraordinary (Ricky Camhi)! He really roll out the red carpet for me. He made it feel like the entire car buying experience was ju My salesperson was extraordinary (Ricky Camhi)! He really roll out the red carpet for me. He made it feel like the entire car buying experience was just a friendly thing and not all about business. Not only did I had a great experience with him but also some of his colleagues there; they level of professionalism, friendliness and customer service was phenomenal, absolutely unbelievable. New Country Toyota employers exemplified TRUE gentleman attitude. After our agreement, which both sides was pleased about, they actually found a 2015 Tundra and brought it into the dealership the very next day! I was really expecting to have to wait a couple weeks. Everything went so smoothly, it was just a very easy and painless process. I will definitely continue to do business here and highly recommend other interested buyers to do business with Ricky and bring my vehicles for service even though I have other Toyota dealerships closer to me. Respectfully, 1st LT Randall Zeno U.S. Army. More