New Country Toyota of Westport

Most enjoyable! Best, friendliest, most knowledgeable folks. I was so impressed with how we were treated by the manager, Jeff Carrington and his staff, Step Halkowycz Best, friendliest, most knowledgeable folks. I was so impressed with how we were treated by the manager, Jeff Carrington and his staff, Step Halkowycz and Chris his financial manager. I will return and will recommend this dealership to everyone! More

Great experience leasing new Prius I recently traded in my used Prius on a new lease. The manager, James, was very responsive to my requests for the kind of features I wanted in my new I recently traded in my used Prius on a new lease. The manager, James, was very responsive to my requests for the kind of features I wanted in my new Prius in relationship to what I was willing to pay. He exceeded my expectations, found my perfect car in 24 hours and even texted me a photo of it when it arrived to the dealership which added to my excitement, and then they delivered the car to my house which was very nice! My sales person Russell was also very personable and followed up to thank me for my lease. I would highly recommend this dealership to anyone wanting to buy a Toyota. More

Traded-in a 2003 for a 2015 Rav4, positive experience So I decided it was time to trade in my 2003 Toyota Rav4 for a new one. It had served me well over the years. A simple inquiry online let to fast re So I decided it was time to trade in my 2003 Toyota Rav4 for a new one. It had served me well over the years. A simple inquiry online let to fast return phone call by New Country Toyota salesman Mike C. I have him a brief rundown of what I was looking for and we made arrangements for me to come down and have a look to see what was in stock. We were able to locate an in-stock 2015 Rav4 that had the color/features I wanted. His sales approach was non-coercive, which was a good cal on his part. I don't like pushy salesmen. After a test drive and quite a few questions we were getting ready to discuss the costs, fees, and financing. I didn't quite get as much as I wanted for my trade-in, but we were able to meet somewhere close to the middle and compensate by providing a few add-on features for the new Rav4 that I was interested in. So in the end, I left getting what I wanted for what I expected to pay and he got a new customer. All-in-all it was a positive experience and I'd recommend them to anyone else. More

Completely incompetent I went to Toyota dealer in Westport in July 2015 to have a recall issue taken care off. At the time , I also had the check engine light on so I asked I went to Toyota dealer in Westport in July 2015 to have a recall issue taken care off. At the time , I also had the check engine light on so I asked them to check that for me as well while I was there. The verdict was that the intake gasket was had to be replaced . I came back a week later and have it fixed for $ 574.40 . Two days later the check engine light came back on meaning they misdiagnosed the problem – something else was causing the light to be on. I went back to them , they checked it again and they declared this time that the fuel injectors were actually the problem and they had to be replaced too. For an additional $ 1,100…I went somewhere else for a second opinion and it turned out the reason for the check engine light being on was actually a faulty oxygen sensor , a $ 250 fix. So , I almost spent $ 1,100 in addition to the $ 574 already spent for problems that did not exist. More

My overrall experience was exceptional in every way! Toyota has excellent and friendly professionals working on their staff. The salesman, Stepan Halkowycz was very exceptional, and I will return to this Toyota has excellent and friendly professionals working on their staff. The salesman, Stepan Halkowycz was very exceptional, and I will return to this dealership because of him. He was very knowledgeable, friendly, and offered exceptional service! More

The Best Customer Service Was Awesome. Not only was my Sales Person Sean Glenn the best, but so was everyone else there, from the finance sales dept to the fi Customer Service Was Awesome. Not only was my Sales Person Sean Glenn the best, but so was everyone else there, from the finance sales dept to the finance dept. I am so glad I decided to go to Country Toyota of Westport I never thought I would actually own a brand new car, and on Friday July 31st I walked out with a brand new 2015 Toyota Highlander!!!! Thank you Sean, Jeff, Leland, Paul and everyone else that answered all the silly questions I had.... More

Beyond AMAZING!!! I thank God I decided to go to New Country Toyota. I went in to ask a few question and I left with my first brand new Toyota Corolla. I spend hours th I thank God I decided to go to New Country Toyota. I went in to ask a few question and I left with my first brand new Toyota Corolla. I spend hours there, and I'm very happy that my sales person Eric Pelle was so patient with me. I truly felt like I knew the guys all my life. We converse about a little bit if everything, we laughed and best of all they helped me get my car at an awesome price. I swear I love Eric and Leland. More

would recommend to anyone Mike made this my first time buying a car from dealer aa good as it can be .this was my forth dealership and second Toyota dealership in a week .the c Mike made this my first time buying a car from dealer aa good as it can be .this was my forth dealership and second Toyota dealership in a week .the customer service here was impeccable with mike .Thanks again More

Best Salesman Ever! Definitely Recommend! Ricky has to be The Best car salesman I have ever had. He tells you what you want to know and he actually listens to your opi Definitely Recommend! Ricky has to be The Best car salesman I have ever had. He tells you what you want to know and he actually listens to your opinion to help you find the perfect car. Ricky does not make you feel pressured in any way to buy the car right then and there. He’s always willing to explain anything about the car or the buying process you are confused about. He knows all the Technology Toyota has to offer in the vehicles, and will give you an overview with this own phone on how the system works. Definitely made me feel very comfortable during the whole experience. More

Excellent Service After a handful of subpar experiences at other local dealerships the staff at New Country Toyota provided a refreshing change of pace. Ricky was comm After a handful of subpar experiences at other local dealerships the staff at New Country Toyota provided a refreshing change of pace. Ricky was committed to helping me understand the pros and cons all of cars that fit my description prior to walking me through the lot. Any question I had was answered articulately and in a manner that left me feeling much more confident about the process. He treated me and my car buying preferences with an unparalleled level of respect. Truly a man who works for his customers, I would recommend Ricky at New Country Toyota to anyone in the market for a new or used car. More