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New Country Toyota of Westport
Westport, CT
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Eric Peele was awesome and found me the exact Toyota Tacoma Limited I was looking for within minutes. Leland Feng the finance manager was terrific and a pleasu was awesome and found me the exact Toyota Tacoma Limited I was looking for within minutes. Leland Feng the finance manager was terrific and a pleasure to deal with as well. Both gentlemen extremely respectful of my time and handled every detail for me. I've bought a lot of cars and trucks in my time and this was a very pleasurable experience. More
Outstanding Human Involvement I came in to see the new Tacoma Limited and I was connected with Mike Ciufo. Although he did not have one in stock he was expecting one very soon. H I came in to see the new Tacoma Limited and I was connected with Mike Ciufo. Although he did not have one in stock he was expecting one very soon. He introduced me to Jeff Carrington the GM, who told me one was coming in the next day or so that was for a customer, but he would call me and I could come down an look at it and possibly drive it (he was going to ask the customer). I work in the retail industry and it was December, so I told Mike and Jeff I was probably not going to get a chance to come back anytime soon... so the offered to drive the car to me so I could see it and drive it- WOW, now thats service! Due to as series of events that didn't work out, but Mike stayed in touch with me and when another one came in a couple weeks later he called and I was able to come down and take a test drive. Throughout the whole process both Mike and Jeff went out of their way to earn my business. I have leased many cars over the years and I have to say that these two gentlemen are committed to making the buying experience as personal as it can be! As I sat in his office Jeff worked his magic to trade a truck he had coming in for the color and truck I wanted. He called several people on their cell phone literally up until the time the dealership closed and was able to get the truck the way I wanted it. Again, I was extremely impressed by both he and Mike's desire to make the customer happy. This is truly what customer service is about! If would HIGHLY recommend this dealership and can't thank Jeff and Mike enough! More
All Extremely positive!!! Went in here 9 years ago for my last Toyota, but didn't buy. Totally turned off back then. Bad service and bad pricing. Tried it again when I needed a Went in here 9 years ago for my last Toyota, but didn't buy. Totally turned off back then. Bad service and bad pricing. Tried it again when I needed a new car a few weeks ago and had a completely different experience. Mike Ciufo took the time to explain EVERYTHING. Great experience! Highly recommended! More
Al my sales guy, Jeff and Chris were the best!! Al my sales guy was very nice and knowledgable of the car I was looking to purchase. He made leasing a car an awesome experience. He always got back t Al my sales guy was very nice and knowledgable of the car I was looking to purchase. He made leasing a car an awesome experience. He always got back to me in a timely manner and took the time to answer all of our questions. Jeff the manager was awesome too. He was friendly, polite and courteous. Our finance guy Chris was the closing deal. He made that transaction go extremely smooth. I don't think I could have had a better experience from start to finish. Thank you Toyota of Westport! I will be back again in 36 months for sure! Annmarie and Joe Pellegrino More
I worked with Vince Ruoccco, who was excellent We purchased a Toyota Sienna from Vince, great experience, very happy. The whole team worked well together, I didn't feel pressured or pushed, it was We purchased a Toyota Sienna from Vince, great experience, very happy. The whole team worked well together, I didn't feel pressured or pushed, it was a good overall experience, I do wish the paper work process was more automated, could be more digital and seamless. More
Fantastic experience!! Eric Peele is the most professional, courteous and helpful salesman I've had the pleasure of working with. He and Jeff Carrington make the car buying Eric Peele is the most professional, courteous and helpful salesman I've had the pleasure of working with. He and Jeff Carrington make the car buying experience effortless and pain-free. I wouldn't buy a car anywhere else! More
Mike Ciufo / New Country Toyota of Westport If you want a haggard, stressful and pressurized car buying experience dont bother asking for Mike Ciufo at New Country Toyota of Westport. Mike list If you want a haggard, stressful and pressurized car buying experience dont bother asking for Mike Ciufo at New Country Toyota of Westport. Mike listens to your situation and cuts through the b.s to accommodate exactly what you are looking for at a very fair price. I've been to several Toyota dealers in the tri-state area and find the fluctuating dynamics astonishing - some dealers incorporating strong arm tactics that have me walking out the door within minutes. It could not be more opposite at New Country Westport. I've been a customer since 2012 and from sales to service the experience has always been excellent. More
pleasant low presure sales associate who listened Very professional did great job that in completing everything in a very stress free way. Made the car buying experience very enjoyable without feeling Very professional did great job that in completing everything in a very stress free way. Made the car buying experience very enjoyable without feeling pressured More
Just ask for Russell Just bought a brand new Toyota Tundra, great service, worked with Russell Duncan. I read what others said about hard selling, I didn't notice anything Just bought a brand new Toyota Tundra, great service, worked with Russell Duncan. I read what others said about hard selling, I didn't notice anything different than any other dealership ive been in. It's there job to sell a car, didn't find them pushy or trying to hard sell. Russell is a great guy and is truly working for you to help get a good deal. Russell's manager Liam another great guy is defiantly trying to sell you a car but they are totally reasonable they tell you what they can and cannot do on price. I had an enjoyable buying experience and felt I got a great deal. I will be back to buy with Russell any car he can sell me in the future. More
Frs 2 This is the second car I am getting from the dealer in the last 2.5 years and it's my second FR-S. Everything went very smoothly and it was a pleas This is the second car I am getting from the dealer in the last 2.5 years and it's my second FR-S. Everything went very smoothly and it was a pleasure working with the whole team. More