New Country Toyota of Westport

Above and Beyond Russell and his team did a phenomenal job helping me and my husband find the exact car we were looking for in the exact color. They worked diligently Russell and his team did a phenomenal job helping me and my husband find the exact car we were looking for in the exact color. They worked diligently to make sure I had the best deal and they made sure I was happy and excited the entire time. I couldn't thank them enough for what they have done for us. I will definitely return and tell all my friends about the amazing service I received. More

Excellent Custiomer Service I am not one to enjoy bringing my car anywhere for service, even for oil changes. I always feel like the servicemen are trying to take advantage of a I am not one to enjoy bringing my car anywhere for service, even for oil changes. I always feel like the servicemen are trying to take advantage of a woman customer. So much that I make my dad take my car for oil changes. However, I purchased a vehicle at New Country (which changed my way of thinking about car dealerships- in a good way) and just brought my car in for my first oil change. Jeff was very professional and courteous. He did not try to sell me anything I didn't need and was not pushy at all. I felt very comfortable. He even pointed out a problem my transmission was having that I didn't even mention and now it will be fixed. I bought pre-owned certified so I do not have to pay for the repair. I will continue to come here for all my service needs. I do not feel like I am surrounded by sharks like I have everywhere else I have gone in the past. More

Excellent Service Department Matt and Jessica are excellent people who take pride in customer satisfaction. They make sure everything is done on the vehicle when it comes in for Matt and Jessica are excellent people who take pride in customer satisfaction. They make sure everything is done on the vehicle when it comes in for service. I feel totally comfortable when they explain the work that was done by their service technicians. I would recommend this dealership very highly for their service department. More

Mike Ciufo was excellent I've dealt with all sorts of salespeople in the past. Some are pushy, some manipulative, some are straightforward and down to earth and a pleasure to I've dealt with all sorts of salespeople in the past. Some are pushy, some manipulative, some are straightforward and down to earth and a pleasure to deal with. Mike Ciufo was definitely one of the latter. He was polite without being oily, he was knowledgeable about the car, and knew the answers to every question I asked. I never got the sense that he was pressuring me in any way, and I always got the sense he was being honest. I'd see him again without hesitation. More

Excellent experience, Thank you Mike! I recently bought a 2016 Corolla from Mike Ciufo, his experience and professionalism is what was needed in the car buying experience. He had the perfe I recently bought a 2016 Corolla from Mike Ciufo, his experience and professionalism is what was needed in the car buying experience. He had the perfect blend of prompting and letting me decide throughout the whole process. From sales to management to finance it was a first class operation. I could not be happier with the end result. More

Purchased a new Toyota Tacoma Mike and Leland were very helpful with everything. It was a pleasure shopping at Westport Toyota. Leland got me a great rate. Both Mike and Leland wer Mike and Leland were very helpful with everything. It was a pleasure shopping at Westport Toyota. Leland got me a great rate. Both Mike and Leland were very helpful without trying to over sell me. Mike met me at the train station the day I came to pick up my truck. Very friendly and person dealership. I felt at home. More

Very friendly people Mike was very easy to work with and it made it fun! Car was found and promised on time. Very easy and enjoyable. Thanks for the help. Mike was very easy to work with and it made it fun! Car was found and promised on time. Very easy and enjoyable. Thanks for the help. More

Pleasure to deal with - made the process a pleasure! Highly recommend!! They were all great! Made the process easy and pleasurable....top notch from beginning to delivery.....will be back in the future Highly recommend!! They were all great! Made the process easy and pleasurable....top notch from beginning to delivery.....will be back in the future for car buying needs! More

Eric Peele was awesome and found me the exact Toyota Tacoma Limited I was looking for within minutes. Leland Feng the finance manager was terrific and a pleasu was awesome and found me the exact Toyota Tacoma Limited I was looking for within minutes. Leland Feng the finance manager was terrific and a pleasure to deal with as well. Both gentlemen extremely respectful of my time and handled every detail for me. I've bought a lot of cars and trucks in my time and this was a very pleasurable experience. More

Outstanding Human Involvement I came in to see the new Tacoma Limited and I was connected with Mike Ciufo. Although he did not have one in stock he was expecting one very soon. H I came in to see the new Tacoma Limited and I was connected with Mike Ciufo. Although he did not have one in stock he was expecting one very soon. He introduced me to Jeff Carrington the GM, who told me one was coming in the next day or so that was for a customer, but he would call me and I could come down an look at it and possibly drive it (he was going to ask the customer). I work in the retail industry and it was December, so I told Mike and Jeff I was probably not going to get a chance to come back anytime soon... so the offered to drive the car to me so I could see it and drive it- WOW, now thats service! Due to as series of events that didn't work out, but Mike stayed in touch with me and when another one came in a couple weeks later he called and I was able to come down and take a test drive. Throughout the whole process both Mike and Jeff went out of their way to earn my business. I have leased many cars over the years and I have to say that these two gentlemen are committed to making the buying experience as personal as it can be! As I sat in his office Jeff worked his magic to trade a truck he had coming in for the color and truck I wanted. He called several people on their cell phone literally up until the time the dealership closed and was able to get the truck the way I wanted it. Again, I was extremely impressed by both he and Mike's desire to make the customer happy. This is truly what customer service is about! If would HIGHLY recommend this dealership and can't thank Jeff and Mike enough! More