
New Country Toyota of Westport
Westport, CT
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Very satisfied--great experience Mike immediately understood my situation and focused on finding a car that met my needs. He and Leland were friendly and knowledgeable. They streamlin Mike immediately understood my situation and focused on finding a car that met my needs. He and Leland were friendly and knowledgeable. They streamlined the process and made it as pleasant as possible. [Note that none of the six statements below accurately describes my situation. I was looking for a pre-certified vehicle and would up buying one.] More
Back again! My salesman, Russell and his team were so amazing I had to come back and give them more business, once my husband started looking for a new car. I swe My salesman, Russell and his team were so amazing I had to come back and give them more business, once my husband started looking for a new car. I swear Toyota Westport is phenomenal once again they worked hard to make sure we had a great deal and walked off with the exact car we were looking for. I love their honestly, Russell made sure to get me the best trade in value even though we did not sell it to them, he made sure we were 100% comfortable with the make model and color we chose because the car we wanted was not on their lot. He went above and beyond to make us happy and he exceeded all of our expectations. Toyota Westport is where I will recommend all my friends and family, I can imaging buying a car with anyone else. Thanks again guys you are truly amazing!! More
New Camry Purchase My 2004 Toyota Camry was on its last legs. There was a financing deal ending at the end of the month and I was about to go on vacation (potentially m My 2004 Toyota Camry was on its last legs. There was a financing deal ending at the end of the month and I was about to go on vacation (potentially missing the deal). Mike Ciufo went over all the details of the new Camry, went through the test drive, and then made sure I drove off the lot with my brand new Camry that day. They even transferred the plates from my old car and when I had forgotten a CD in my old car, he tracked it down and made sure it was returned. The process could not be made any easier. Excellent service. More
New Minivan Purchase Russel Duncan was fantastic from start to finish. He made the transaction smooth, explained everything in detail, and was extremely knowledgeable abo Russel Duncan was fantastic from start to finish. He made the transaction smooth, explained everything in detail, and was extremely knowledgeable about the vehicle. He was able to relate on a family level, was genuine, and seemed to love what he does. I would absolutely come back to this dealership for my next lease and use him again on my next vehicle. More
Above and Beyond Russell and his team did a phenomenal job helping me and my husband find the exact car we were looking for in the exact color. They worked diligently Russell and his team did a phenomenal job helping me and my husband find the exact car we were looking for in the exact color. They worked diligently to make sure I had the best deal and they made sure I was happy and excited the entire time. I couldn't thank them enough for what they have done for us. I will definitely return and tell all my friends about the amazing service I received. More
Excellent Custiomer Service I am not one to enjoy bringing my car anywhere for service, even for oil changes. I always feel like the servicemen are trying to take advantage of a I am not one to enjoy bringing my car anywhere for service, even for oil changes. I always feel like the servicemen are trying to take advantage of a woman customer. So much that I make my dad take my car for oil changes. However, I purchased a vehicle at New Country (which changed my way of thinking about car dealerships- in a good way) and just brought my car in for my first oil change. Jeff was very professional and courteous. He did not try to sell me anything I didn't need and was not pushy at all. I felt very comfortable. He even pointed out a problem my transmission was having that I didn't even mention and now it will be fixed. I bought pre-owned certified so I do not have to pay for the repair. I will continue to come here for all my service needs. I do not feel like I am surrounded by sharks like I have everywhere else I have gone in the past. More
Excellent Service Department Matt and Jessica are excellent people who take pride in customer satisfaction. They make sure everything is done on the vehicle when it comes in for Matt and Jessica are excellent people who take pride in customer satisfaction. They make sure everything is done on the vehicle when it comes in for service. I feel totally comfortable when they explain the work that was done by their service technicians. I would recommend this dealership very highly for their service department. More
Mike Ciufo was excellent I've dealt with all sorts of salespeople in the past. Some are pushy, some manipulative, some are straightforward and down to earth and a pleasure to I've dealt with all sorts of salespeople in the past. Some are pushy, some manipulative, some are straightforward and down to earth and a pleasure to deal with. Mike Ciufo was definitely one of the latter. He was polite without being oily, he was knowledgeable about the car, and knew the answers to every question I asked. I never got the sense that he was pressuring me in any way, and I always got the sense he was being honest. I'd see him again without hesitation. More
Excellent experience, Thank you Mike! I recently bought a 2016 Corolla from Mike Ciufo, his experience and professionalism is what was needed in the car buying experience. He had the perfe I recently bought a 2016 Corolla from Mike Ciufo, his experience and professionalism is what was needed in the car buying experience. He had the perfect blend of prompting and letting me decide throughout the whole process. From sales to management to finance it was a first class operation. I could not be happier with the end result. More
Purchased a new Toyota Tacoma Mike and Leland were very helpful with everything. It was a pleasure shopping at Westport Toyota. Leland got me a great rate. Both Mike and Leland wer Mike and Leland were very helpful with everything. It was a pleasure shopping at Westport Toyota. Leland got me a great rate. Both Mike and Leland were very helpful without trying to over sell me. Mike met me at the train station the day I came to pick up my truck. Very friendly and person dealership. I felt at home. More