New Country Toyota of Westport

Overly helpful extremely efficient & very friendly Westport Toyota deserves much praise as they go over and above for their customers and I speak from experience. The dedication to guest relations, hos Westport Toyota deserves much praise as they go over and above for their customers and I speak from experience. The dedication to guest relations, hospitality & efficiency is unbelievable. True professionals!! More

Great experience Will recommend to others great place friendly know what they doing close to home show you what you n Ed to know about the car you are willing to buy Will recommend to others great place friendly know what they doing close to home show you what you n Ed to know about the car you are willing to buy More

I have been driving Toyota for over 20 years, I am very pleased dealing with the New Country Toyota. I strongly commend the General Manager, Jeffrey, the salesmen, Nick and Eric and Service, J I am very pleased dealing with the New Country Toyota. I strongly commend the General Manager, Jeffrey, the salesmen, Nick and Eric and Service, Jessica. More

Recommend working with Mike Ciufo I went to a few dealers before going to New County in Westport. I appreciated MIke's approach- he was professional and courteous, spent time explaini I went to a few dealers before going to New County in Westport. I appreciated MIke's approach- he was professional and courteous, spent time explaining the features of the RAV and did not pressure me to buy. He personally delivered the car to my home. More

Great negotiating and service I was in the market to lease a fairly inexpensive compact, to use as a station car. I wanted a two-year lease, with relatively little money down and r I was in the market to lease a fairly inexpensive compact, to use as a station car. I wanted a two-year lease, with relatively little money down and reasonable monthly payments. I tried four local dealers. The only one that seemed serious was New Country Toyota of Westport. My salesman, Eric Peele, was excellent. I got a good deal, and picked up my car today. Couldn't be happier. More

Great experience! Nick and team at the dealership were great to work with! It was an Excellent experience purchasing our new vehicle. I would recommend this dealership Nick and team at the dealership were great to work with! It was an Excellent experience purchasing our new vehicle. I would recommend this dealership and staff to all! More

All round Great Experience A pleasurable experience with Nick Roberts, very reliable and trustworthy, along with all the staff at New Country whilst purchasing my third consecu A pleasurable experience with Nick Roberts, very reliable and trustworthy, along with all the staff at New Country whilst purchasing my third consecutive Toyota. I would not hesitate to recommend Nick and know i can contact him with any issues anytime, More

Trustworthy and knowledgeable sales ecoerience Sales associate, Nick Roberts along with the entire team at New Country Toyota of Westport walked me through the process of selecting the vehicle that Sales associate, Nick Roberts along with the entire team at New Country Toyota of Westport walked me through the process of selecting the vehicle that suited my needs. Their knowledge and expertise from start to end made for a truly positive experience. Nick was so helpful, I decided my daughter's first car should also be a Toyota from New Country, Westport! More

Unresponsive and lack customer focus I had locked my keys in my trunk and contacted them on Friday to get a new trunk key (my car doesn't have an internal latch to open trunk). They ran m I had locked my keys in my trunk and contacted them on Friday to get a new trunk key (my car doesn't have an internal latch to open trunk). They ran my VIN and said it was manufactured in Canada and I would have to call Canada to get the key code. I knew Canada would NOT give ME the key code and told them that. They said they would not call and I had to do it. I got in contact with a Canadian dealership Friday evening who said they would give the key code to my dealership in the morning since mine had closed. Knowing I was without the car Canada called the dealership 3 times asking them to call back so they could give them the key code. They didn't call them. I called at 4 and told them to call and at 5 they closed until Monday without me having a key. I called the sales manager and the GM and they both told me the procedure to get a key code from Canada involved the Parts Manager from both dealerships. However, as I explained to them multiple times, I had already made arrangements that didn't involve the managers and the Canada dealership was willing to assist. On Monday the parts manager calls me early in the day telling me he had been in contact with the dealership on Monday...when they had not even opened yet due to time differences. On Friday they told me the Service Manager had left for the day but when I talked to him on Saturday he said they had told him about the situation on Friday. When I called him on the lie he said he "must have been outside or something". Stamford Toyota isn't that far away people. Go there instead and save yourself from having to do your own leg work and "inconsistent" stories. I won't be going back! More

Great buying experience! We have purchased Toyotas several times from Nick Roberts at New Country Toyota of Westport. Nick is straightforward and honest and the dealership pr We have purchased Toyotas several times from Nick Roberts at New Country Toyota of Westport. Nick is straightforward and honest and the dealership provides a great buying experience and the service there is terrific More