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New Country Toyota of Westport
Westport, CT
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A Great Experience Paulo was very knowledgeable and helpful. I Would definitely recommend him to friends and family. Made the process easy and stress free. This is my Paulo was very knowledgeable and helpful. I Would definitely recommend him to friends and family. Made the process easy and stress free. This is my second car with him. More
Great Experience Working with Burton Jean as my salesman was a wonderful experience. He was very knowledgeable about the vehicles that I had questions about. If ther Working with Burton Jean as my salesman was a wonderful experience. He was very knowledgeable about the vehicles that I had questions about. If there was something he didn't know he found the answer out right away. He made the transition into my new vehicle a very easy and flawless transition. More
Overall positive Nick (salesperson) is great and my overall experience was good. My only complaint is the lack of transparency in the negotiation over price and lease Nick (salesperson) is great and my overall experience was good. My only complaint is the lack of transparency in the negotiation over price and lease terms. More
Love our car We had a great experience with Nick at New Country Toyota. He provided all the information we needed and allowed us the time to make the best decision We had a great experience with Nick at New Country Toyota. He provided all the information we needed and allowed us the time to make the best decision for our family. He was very responsive by phone and email and continues to make sure we are still satisfied after a week of having the vehicle. Thanks for all he help! More
Laid back/low pressure experience appreciated Chris was a pleasure to work with. Buying cars is stressful for most, particularly because of PRESSURE. In order to gain trust, and establish a relati Chris was a pleasure to work with. Buying cars is stressful for most, particularly because of PRESSURE. In order to gain trust, and establish a relationship, such to the extent that a buyer desires to return for another car in the future, the experience should be LOW pressure. The buyer should feel it okay to return several times to look at the same car, knowing full well it could be gone, a risk he should be willing to take, but without having to be reminded of it repeatedly by a pushy sales person. Chris was the right guy for me, was kind, was a gentleman, and was professional, was quick to respond to my concerns, and it made buying a car easier. Thank you Chris! I have to say, when it comes to financing, it is absolutely crucial to have the papers laid out in front of me, explicitly showing the breakdown of numbers before starting the signing process. I need to be given the choice of a warranty and gap insurance, and have a full understanding of what that means and that it is an additional several thousand dollars before starting the signing process. In total, I had a good experience and would return in the future. Thanks again. More
Above and beyond If you're reading reviews to see if you should use this dealership the answer is YES! I am handicapped and bought a sienna van that takes the lift for If you're reading reviews to see if you should use this dealership the answer is YES! I am handicapped and bought a sienna van that takes the lift for my wheelchair. Nick even drove the van for the lift to be installed, picked it up after and delivered the car to my house when it was ready. Nyah with the paperwork was great. I could continue but don't need to. Buy your car here! More
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Excellent customer service. Friendly staff The customer service was excellent! Everyone that we dealt with was very knowledgeable and a pleasure to deal with. Would highly recommend this dealer The customer service was excellent! Everyone that we dealt with was very knowledgeable and a pleasure to deal with. Would highly recommend this dealership. Paulo thoroughly explained all the features in the car. More
What a great day to buy a car. My wife and I were in to see a Prius Prime and did not know much about the car but felt it has a good reputation. Went to one dealership in Danbury My wife and I were in to see a Prius Prime and did not know much about the car but felt it has a good reputation. Went to one dealership in Danbury and were surprised that the salesman was clueless about the car we looked at. We decided that dealership was not worth any further discussion. We later received a call from Westport Toyota and decided to visit and see about their cars. Our salesman, Will, was both courteous and knowledgeable about the Prius. He was very patient and we felt comfortable with his salesmanship. He spent considerable time with us and we decided to buy a Toyota Prius from his dealership. We really appreciate how we were treated and recommend Westport Toyota to anyone who wants good, fair and considerate treatment. Armand + Jacqueline Flynn More
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Paulo & his manager was very easy to work with on the deal. We had a few requests before we were willing to purchase the vehicle. Paulo ensured that these requests were fulfilled. We were very satisfied with th We had a few requests before we were willing to purchase the vehicle. Paulo ensured that these requests were fulfilled. We were very satisfied with the end result and the deal we had. More
First time buyer and easy to work with Phil and his team around him were very helpful in helping me certify and finance my car. They worked with me so much and did everything they could to Phil and his team around him were very helpful in helping me certify and finance my car. They worked with me so much and did everything they could to get this done. Phil was a great salesman and took over my account and never had a problem. Very personable and great to have someone at a dealership. Made my first experience a memorable one. Thank you More