New Country Toyota of Westport

Overall positive Nick (salesperson) is great and my overall experience was good. My only complaint is the lack of transparency in the negotiation over price and lease Nick (salesperson) is great and my overall experience was good. My only complaint is the lack of transparency in the negotiation over price and lease terms. More

Love our car We had a great experience with Nick at New Country Toyota. He provided all the information we needed and allowed us the time to make the best decision We had a great experience with Nick at New Country Toyota. He provided all the information we needed and allowed us the time to make the best decision for our family. He was very responsive by phone and email and continues to make sure we are still satisfied after a week of having the vehicle. Thanks for all he help! More

Laid back/low pressure experience appreciated Chris was a pleasure to work with. Buying cars is stressful for most, particularly because of PRESSURE. In order to gain trust, and establish a relati Chris was a pleasure to work with. Buying cars is stressful for most, particularly because of PRESSURE. In order to gain trust, and establish a relationship, such to the extent that a buyer desires to return for another car in the future, the experience should be LOW pressure. The buyer should feel it okay to return several times to look at the same car, knowing full well it could be gone, a risk he should be willing to take, but without having to be reminded of it repeatedly by a pushy sales person. Chris was the right guy for me, was kind, was a gentleman, and was professional, was quick to respond to my concerns, and it made buying a car easier. Thank you Chris! I have to say, when it comes to financing, it is absolutely crucial to have the papers laid out in front of me, explicitly showing the breakdown of numbers before starting the signing process. I need to be given the choice of a warranty and gap insurance, and have a full understanding of what that means and that it is an additional several thousand dollars before starting the signing process. In total, I had a good experience and would return in the future. Thanks again. More

Above and beyond If you're reading reviews to see if you should use this dealership the answer is YES! I am handicapped and bought a sienna van that takes the lift for If you're reading reviews to see if you should use this dealership the answer is YES! I am handicapped and bought a sienna van that takes the lift for my wheelchair. Nick even drove the van for the lift to be installed, picked it up after and delivered the car to my house when it was ready. Nyah with the paperwork was great. I could continue but don't need to. Buy your car here! More

Paulo & his manager was very easy to work with on the deal. We had a few requests before we were willing to purchase the vehicle. Paulo ensured that these requests were fulfilled. We were very satisfied with th We had a few requests before we were willing to purchase the vehicle. Paulo ensured that these requests were fulfilled. We were very satisfied with the end result and the deal we had. More

First time buyer and easy to work with Phil and his team around him were very helpful in helping me certify and finance my car. They worked with me so much and did everything they could to Phil and his team around him were very helpful in helping me certify and finance my car. They worked with me so much and did everything they could to get this done. Phil was a great salesman and took over my account and never had a problem. Very personable and great to have someone at a dealership. Made my first experience a memorable one. Thank you More

Great experience First I want to say thank you to William and the the general manager there, both were great dealing with. Very friendly, polite, and professional. The First I want to say thank you to William and the the general manager there, both were great dealing with. Very friendly, polite, and professional. The dealer ship was a pleasure to visit and purchase from as well as dealing with staff all were very accommodating. But William and the GM really got me a good deal on the truck I wanted and at an even better price and apr then I had expected and fast.thank you for providing me with excellent service and I look forward to returning in the future for the next purchase. More