
New Country Toyota of Westport
Westport, CT
Filter Reviews by Keyword
By Type
Showing 474 reviews
Stellar Service My family and I worked with Russell Duncan. His knowledge, availability and flexibility made our experience a fabulous one. We had complete confiden My family and I worked with Russell Duncan. His knowledge, availability and flexibility made our experience a fabulous one. We had complete confidence in the Russell and the entire dealership. Not only were they experts the process was fun! More

Excellent Buying Experience! New Country Toyota of Westport is an excellent dealership. The managers and staff are knowledgeable and helpful. They want to help their customer meet New Country Toyota of Westport is an excellent dealership. The managers and staff are knowledgeable and helpful. They want to help their customer meet their goal to get into the vehicle of choice at a price that the customer can afford. The outstanding team that got me into my new vehicle were salesmen Russell Duncan, and Andy Gorran and the finance man, Cliff Smalls, who is not listed below and is brand-new to the dealership. I am grateful for their assistance and would not hesitate to recommend people to this dealership. As a previous customer, I can also say that the service department is top notch. More
Fourth time at New Country Toyota of Westport When the lease on my 2015 Highlander came up, I went back to New Country to see what they had on offer. Once again, their lease prices, customer serv When the lease on my 2015 Highlander came up, I went back to New Country to see what they had on offer. Once again, their lease prices, customer service, and all-around approach beat out the others dealerships I looked at, from Volvo, to Audi, to Tesla. Russell Duncan, the salesman I have worked with each time I've leased a vehicle there, came through yet again, finding me the color, features, and price I wanted very quickly. And when I told him I wanted the new vehicle in time for a ski trip to VT, he even drove to Boston overnight to pick up the vehicle I had ordered to get it back to me on schedule... without even asking or telling me he was going those many extra miles. Great team over there. More
Absolutely amazing!!! This dealership was amazing! William went above and beyond to make sure I purchased the car I was most comfortable with. He gave me great suggestions This dealership was amazing! William went above and beyond to make sure I purchased the car I was most comfortable with. He gave me great suggestions and advice. After I decided on the car I wanted, the process went by quickly and was absolutely painless. All staff members were professional and very friendly. I would highly recommend William to anyone who is looking for for a new or used car! Thank you for my great experience Toyota! :) More
Toyota Camry Lease He was very efficient got me what I wanted and kept me within my budget. Very friendly and does everything to make sure you are leaving with the best He was very efficient got me what I wanted and kept me within my budget. Very friendly and does everything to make sure you are leaving with the best deal and the car that you want. More

Straight shooters, A great team to do business with...unlike the “expected” high pressure sales team. Our agent, Paulo Vilca, projects a warm sincerity that you can’t f A great team to do business with...unlike the “expected” high pressure sales team. Our agent, Paulo Vilca, projects a warm sincerity that you can’t fake. His patient and knowledgeable manner earned my business. It was obvious that a large part of his enthusiasm was his conviction that his product line was a quality choice. General Manager Jeff Carrington, and Business Manager Ertan Islami confirmed the same tone of the whole dealership. More
Nice work! Chris did a nice job with my sale. Efficient, friendly, got a good realistic deal. In and out in a short amount of time. Would definitely refer him to Chris did a nice job with my sale. Efficient, friendly, got a good realistic deal. In and out in a short amount of time. Would definitely refer him to others looking for a car Jeff and Ert were super professional and direct, appreciated the efficiency - who has time for anything else? More
Outstanding In Every Way Nick and Jeffrey were extremely professional. They actually listened carefully and were immediately responsive. I would recommend them to anyone look Nick and Jeffrey were extremely professional. They actually listened carefully and were immediately responsive. I would recommend them to anyone looking for a first class experience. More
Approachable, fun, quality experience Chris was easy to work with- made the car buying/leasing process fun and enjoyable. I felt comfortable asking him questions and he made me feel like Chris was easy to work with- made the car buying/leasing process fun and enjoyable. I felt comfortable asking him questions and he made me feel like he understood my needs/goals for this purchase. The rest of team was equally helpful and matched my enthusiasm:). Thank you for all your help, Chris!!! More

Nice experience Bought a new vehicle, very knowledgeable and helpful, thoroughly went through all features of the car. and give me the price we discussed, very positi Bought a new vehicle, very knowledgeable and helpful, thoroughly went through all features of the car. and give me the price we discussed, very positive experience. More