New Country Toyota of Westport

Consistently excellent customer service Toyota's customer service continues to impress me, which is why I'm now on my 4th Corolla. Everyone there is always extremely friendly and kind, whil Toyota's customer service continues to impress me, which is why I'm now on my 4th Corolla. Everyone there is always extremely friendly and kind, while also being very professional. They treat their customers with respect. Jeff and Paolo were great - I had a last minute emergency situation and needed a car asap- they handled everything instantly for me and I literally had a car waiting for me in 24 hrs! Pretty incredible. (And they even happily accommodated me when i decided very last minute I wanted a different color on the vehicle!) Unless I move, I don't see any reason to go to any other dealer besides them! My only (small) criticism is of the receptionist working the desk that Saturday..... she was sitting there texting on her cell phone when i walked up to her... and instead of greeting me, she continued texting, and made me stand there and wait until she was done. More

Purchased a SUV Could not have been happier with our purchased. No pressure, just a good honest service from decent people. Paulo was very helpful and very professio Could not have been happier with our purchased. No pressure, just a good honest service from decent people. Paulo was very helpful and very professional. I would definitely recomend New Country Toyota. More

Total Awesomeness from People Who Care Al came highly recommended to us and he did not disappoint. We not only had to buy a car but we had to sell my daughter's car and set up our present c Al came highly recommended to us and he did not disappoint. We not only had to buy a car but we had to sell my daughter's car and set up our present car to be given to my parents. From servicing our car, to helping my daughter to the whole team helping us find the highest quality used Hilander with the best deal that we could do, it was an amazing experience all the way around. Communication before, during and after was top notch and not that I expect anything to go wrong with the new car but if it does, I know Al and the whole Toyota team will do us right. Thank you for all of the help. I highly recommend Al and New Country Toyota of Westport! More

Amazing!!! I am so happy with my decision. Paulo and his associates made this process stress- free, fair and fast. As a first time, young lessee, I was concerned I am so happy with my decision. Paulo and his associates made this process stress- free, fair and fast. As a first time, young lessee, I was concerned about pushy and/ or slick salesmen but that was not my experience here. Paulo was patient, listened to what I wanted and I feel confident that I got a fair deal. I am so happy- thank you so much! More

Fantastic experience purchssing my first vehicle! The sales department was incredibly knowledgeable and very patient throughout the entire process. Finance was equally patient, courteous and made the The sales department was incredibly knowledgeable and very patient throughout the entire process. Finance was equally patient, courteous and made the experience actually enjoyable! Very convenient location and a great team of kind, courteous and interesting people to back it all up! More

Outstanding Al and Nick are outstanding. Professional, competent, helpful. Answered all my questions with a smile!! This is my go to dealership for 10+ years a Al and Nick are outstanding. Professional, competent, helpful. Answered all my questions with a smile!! This is my go to dealership for 10+ years and I have referred many friends!!!! More

Impressed with their honesty and caring I live in Pennsylvania, but I was willing to travel to Connecticut for a great deal on a 2015 Toyota Sienna offered at New Country Toyota of Westport. I live in Pennsylvania, but I was willing to travel to Connecticut for a great deal on a 2015 Toyota Sienna offered at New Country Toyota of Westport. My sales associate was Jermaine Bendolph. We had several telephone conversations in which he was extremely knowledgeable and helpful. I wasn't able to make the trip to Connecticut for about a week, so I asked Jermaine to place a hold on the vehicle for $1,000. In the meantime, my wife decided that a Honda Odyssey would better suit our needs, so I had to cancel the deal. By this time, Jermaine had the car cleaned and prepped so, needless to say, I did not relish making the call to cancel. When I did call, Jermaine was extremely understanding and even said that my wife's happiness and satisfaction was more important to him than making the sale. Within two days, my $1,000 deposit was back on my credit card. Even though we did not purchase a vehicle, I would highly recommend this dealership to anyone. They really do care about the customer. More

Great experience Very pleased with the staff members we dealt with at agency. Would definitely recommend Nick and dealership to friends and family, Everyone is always Very pleased with the staff members we dealt with at agency. Would definitely recommend Nick and dealership to friends and family, Everyone is always pleasant and very helpful. More

A new car to start the weekenk Nick guided me through the whole leasing process, keeping me informed of the status Of the application and the paperwork required. He explained the n Nick guided me through the whole leasing process, keeping me informed of the status Of the application and the paperwork required. He explained the new car safety features and helped to findvthe color and model that I liked. More

Amanda's Toyota This dealer is world class. Paulo is a very knowledgeable and friendly sales professional who really educates you about the car's many features. And This dealer is world class. Paulo is a very knowledgeable and friendly sales professional who really educates you about the car's many features. And Chris is a very friendly manager who also has a warm sense of humor. We recommend this dealer without reservations. More