New Country Toyota of Westport

We had an excellent experience at New Country Toyota. Christian Romaniello, sales consultant, listened to our needs, helped us refine our selection & find the right vehicle for us. He was exceptional in Christian Romaniello, sales consultant, listened to our needs, helped us refine our selection & find the right vehicle for us. He was exceptional in his very personal, warm & detailed attention to every aspect of the transaction from test drives to home delivery. We would certainly return to Christian. David Grin, business manager, was excellent in finding the correct financing while being efficient, professional & friendly. A chance encounter (in the lot )with Dan of the service dept, cemented our feeling the dealership is exceptional in all aspects of customer relationships. We are happy we chose New Country Toyota ! More

I had a great experience in the purchase of my car. My sales person Christian was friendly and knowledgeable and I highly recommend him and the dealership if you are thinking of buying a vehicle. My sales person Christian was friendly and knowledgeable and I highly recommend him and the dealership if you are thinking of buying a vehicle. More

The folks at New Country Toyota were clear, helpful and prompt in every matter relating to purchasing a car. When I was able to come in Nicholas stayed late to help me and my wife see and drive the car. In prompt in every matter relating to purchasing a car. When I was able to come in Nicholas stayed late to help me and my wife see and drive the car. In addition he was friendly, knowledgeable, and professional. Everything he said he would do was done, both well and quickly. No pressure, no slime. Just a real old school dealership. I'll be back. More

We had and excellent experience. Took my son to buy his first vehicle And Al Alphonse was out salesperson. He was outstanding from start to finish and explained everything to us with Took my son to buy his first vehicle And Al Alphonse was out salesperson. He was outstanding from start to finish and explained everything to us with no issues. I highly recommend New Country Toyota in Westport for any type of Toyota purchase. More

Al Alphonse was very helpful and informative about the Prius. He made the experience seamless and never applied the pressure. The price was very very reasonable. I would certainly look to purchase or l Prius. He made the experience seamless and never applied the pressure. The price was very very reasonable. I would certainly look to purchase or lease from this dealer again. More

The GM uses the “new” cars for his personal use. I showed up for my scheduled test drive and his dry cleaning, gym bag and umbrella were still in the car. It also now had 500 miles on it. When I I showed up for my scheduled test drive and his dry cleaning, gym bag and umbrella were still in the car. It also now had 500 miles on it. When I complained he made an excuse that it had 200 miles on it when they got it, so he “only” put 300 on it. This dealership also claimed that all their vehicles already have the scam Nitro fill ($399), so it can’t be declined. They also claimed the $995 special glass coat was also already done, so no option to decline. Their tradein quote was based on worst possible condition despite my vehicle being in perfect shape. As I was about to head to the bank for a check, they called me back in to claim the sales tax had been miscalculated because they “forgot” to use the “luxury tax” rate. Then they miscalculated that as well. While we really liked our sales guy, I don’t trust this dealership and am glad that I won’t have to buy another car for a long time because they are not honest. The GM apparently has had complaints about his “borrowing” habit, yet continues. Would you eat at a restaurant where the chef has eaten off your plate? I will never return to this dealership and use a different one for my warranty maintenance. More

Excellent customer service, very grateful to Chris who was the one who helped me acquire my new car!!! was the one who helped me acquire my new car!!! More

Christian did an outstanding job throughout the entire sales and delivery process. He was very efficient and always displayed a very positive attitude. He was extremely knowledgeable about our new Camry sales and delivery process. He was very efficient and always displayed a very positive attitude. He was extremely knowledgeable about our new Camry. Christian explained everything in simple terms making sure that I understood the extensive features of the new car. This was my third consecutive lease of a Camry and everything went smoothly. It was a pleasure working with him. More

I had an excellent buying experience at New Country Toyota. From the time I entered the dealership until I picked up my new car, everyone took the time to make me feel welcome, cared for, and informed. Toyota. From the time I entered the dealership until I picked up my new car, everyone took the time to make me feel welcome, cared for, and informed. A special thank you to Christian Romaniello for making my purchasing experience such a great one! He kept me informed every step of the way and took care of every detail relating to the purchase. My gratitude to Maria Carrillo, Alfonso Borja, and Robert Serrano for providing such excellent customer service. More

Love them! Excellent salesman , Al Alfonso helped my lease and then buy my Corolla- and did it with zero fuss. Excellent service department too! Excellent salesman , Al Alfonso helped my lease and then buy my Corolla- and did it with zero fuss. Excellent service department too! More