New Country Toyota of Saratoga Springs

Outstanding experince My first experience with the New Country Service Department was in one word great. Someone was there to meet me as soon as drove my Rav 4 up to the My first experience with the New Country Service Department was in one word great. Someone was there to meet me as soon as drove my Rav 4 up to the side door. What stood out to for was the staff. They made you feel like you were important to them. Very folks. Very nice waiting area. When the service was completed they spend the time to go over was done and answered any questions I had. First glass operation. More

New Country treats you like family Every time I have been there for service, I have left feeling like I am in great hands. Naomi always greets everyone with a smile, courtesy and profe Every time I have been there for service, I have left feeling like I am in great hands. Naomi always greets everyone with a smile, courtesy and professionalism. She is extremely knowledgeable and takes her time explaining everything you need. Joe Moran always goes out of his way to make sure you are taken care of, regardless how busy he is. I had a recurring issue that he personally took care of and got it right. I will never go anywhere else. More

Tacoma tonneau Courtesy, professionalism and offered to take care of a recall in timely fashion. Also took care of New York State iinspection which was due. Warmly Courtesy, professionalism and offered to take care of a recall in timely fashion. Also took care of New York State iinspection which was due. Warmly greeted and thanked for patronage. More

Great service The service department did a really good job with my Toyota Tacoma with everything they had to work with and I would recommend then to work on a Toyot The service department did a really good job with my Toyota Tacoma with everything they had to work with and I would recommend then to work on a Toyota vehicle of any model More

Excellent service Took me on time, ready when supposed to be. Even checked something else for me. Have coffee and cookies, except Nature Valley are very crumby and I le Took me on time, ready when supposed to be. Even checked something else for me. Have coffee and cookies, except Nature Valley are very crumby and I leave a mess. More

Great service for my Tacoma ! New Country Toyota service dept has always provided me with great service for the past 10+ years . Whatever my Tacoma needed , they fixed it to perfec New Country Toyota service dept has always provided me with great service for the past 10+ years . Whatever my Tacoma needed , they fixed it to perfection . Just recently had the frame replaced under warranty. Now my 2007 Tacoma is like a new truck ! I highly recommend them ! Great service and honest estimates . They won’t sell you something your vehicle doesn’t need . I trust them and highly recommend their service dept . More

Most professional, courteous dealership ever! Everyone at this dealership is amazing. Starting with Naomi who will genuinely greet you at the front desk, always with a warm, sincere smile. She i Everyone at this dealership is amazing. Starting with Naomi who will genuinely greet you at the front desk, always with a warm, sincere smile. She is very knowledgeable and thorough. Not only did she have all the documentation I asked for, but I over heard her explaining a situation with a different customer in the waiting area and she remained poised, professional, knew exactly how to diffuse this difficult customer in such a professional way. Way to make Toyota look good! Joe Moran, bless him, I show up on the wrong day and he takes me anyway and never even pointed it out to me. Once I realized I was there, embarrassed, on the wrong day, he minimized it and said "we accommodate our customers" I have never had that kind of service before. They will always have my business. More

Car service was Joe and his team members are excellent, caring and knowledgeable! I have been with Toyota service Saratoga for over 8 years, I have no issues and comp Joe and his team members are excellent, caring and knowledgeable! I have been with Toyota service Saratoga for over 8 years, I have no issues and complain with the service. Toyota is leader in quality! More

My experience was excellent My service person was great. He called me when the car was ready. And had everything was ready when I got there. It was perfect. My service person was great. He called me when the car was ready. And had everything was ready when I got there. It was perfect. More

Great customer service in the Service Department I had a appointment for service this month at New Country Toyota. Ryan was the representative who handled my transactions. He was personable, knowle I had a appointment for service this month at New Country Toyota. Ryan was the representative who handled my transactions. He was personable, knowledgeable and went above and beyond to be certain I received the best service possible, while keeping the repair costs at a minimum. Thank you Ryan, I will be back again! More