New Country Toyota of Saratoga Springs

Pleasant, As Usual!! My car needed a mileage service. I had some snacks, read the paper & it was completed sooner than expected. My car got a good report card!! My car needed a mileage service. I had some snacks, read the paper & it was completed sooner than expected. My car got a good report card!! More

New Country Toyota of Saratoga Springs I am always treated with respect and friendliness at New Country Toyota of Saratoga Springs. I have been going there for three years and have always h I am always treated with respect and friendliness at New Country Toyota of Saratoga Springs. I have been going there for three years and have always had a good experience. I especially love dealing with Naomi, who is very knowledgeable, caring and helpful. She constantly keeps in touch with you while you are waiting and keeps you informed. She is a gem. The other service associates are great as well and it is a pleasure to deal with the staff at New Country Toyota of Saratoga Springs. Service here is always on point. More

Always pleasant and timely, never pushy!! Clean, comfortable and caring!! I feel like I’m at home whenever I get service for my Camry, I’m always recommending the dealership to family and frie Clean, comfortable and caring!! I feel like I’m at home whenever I get service for my Camry, I’m always recommending the dealership to family and friends. More

Best dealership that I have ever experienced. New Country Toyota was by far the best experience that I have ever had at a dealership. Dan Miller my salesman was very friendly and I never at any ti New Country Toyota was by far the best experience that I have ever had at a dealership. Dan Miller my salesman was very friendly and I never at any time felt pressured. Their sales team went out of their way to make this an easy and trouble free purchase. Though I live almost 200 miles away from this dealership, I would gladly purchase another vehicle from them. Thanks again, Jeff More

I bought a used car and the whole experience was amazing. I was taking care of from the beginning of the process till the end. The staff at New Country Toyota are so w and the whole experience was amazing. I was taking care of from the beginning of the process till the end. The staff at New Country Toyota are so wonderful to work with. More

Service is always professional and courteous. Service Manager, Joe Moran and his team in the service department are dependable and we appreciate that we were treated in a very friendly and courteo Service Manager, Joe Moran and his team in the service department are dependable and we appreciate that we were treated in a very friendly and courteous manner. We are happy we have an excellent service department to do business for our terrific RAV 4. More

SERVICE very pleased with the service, always polite and keeps you update as to progress of service being performed. Coffee and hot chocolate is always good very pleased with the service, always polite and keeps you update as to progress of service being performed. Coffee and hot chocolate is always good More

Terrible staff, borderline criminal practices First off let me say that I wasn't a fan of them trying to get my name attached to a blank check by trying to convince me not to have a preinspection First off let me say that I wasn't a fan of them trying to get my name attached to a blank check by trying to convince me not to have a preinspection which is recommended on their own website. Then they didn't communicate to their own staff that I wasn't interested and I was then bothered several times while at work about picking up a car i wasn't buying. When I went back to get my deposit only then did they inform me that there are specific hours that they could do refunds which would require to take time off of my paying job to get my money refunded. On the last trip to get my money back they needed to ask for my full name which was on the card they had because apparently reading is very difficult for them. The person also gave me sass the entire time I was getting my money back even after having to ask me how much needed to be refunded when I had been in there not 16 hours earlier. The amount of dysfunction and incompetence shown makes me wonder how they have any business at all. More

Scheduled service on my vehicle. A great experience! Mitch, the service employee I dealt with was cordial and polite. He had me in and out in no time. The customer waiting room was very comfortable. Mitch, the service employee I dealt with was cordial and polite. He had me in and out in no time. The customer waiting room was very comfortable. More

My first trip for service for my Camry Well I think You should offer more snacks and drinks for the customers that have to wait for so long.Other then that I was happy with the over all ser Well I think You should offer more snacks and drinks for the customers that have to wait for so long.Other then that I was happy with the over all service.I bought a 2019 camry xse This is the second camry I have owned from new.My last one I traded with 165,000 miles and 11yrs old I never had any problem with it that cost over 100.00 The whole time I owned,that wasn't normal wear and tear.I didn't want to trade it for a new one I loved it,My spouse talked me into it.I take trips a lot.Thank you Betty Gavin and Wayne More