New Country Toyota of Saratoga Springs

I had a great experience with Dan Miller and New Country Toyota! We had an initial discussion about ordering a Prius and how they were in short supply in our area and the pros and cons of the Prime model v Toyota! We had an initial discussion about ordering a Prius and how they were in short supply in our area and the pros and cons of the Prime model vs. the regular (non-Prime) model. He was able to put me on a list to get the very next Prime that came in when other dealers told me it would take 6-9 months to get one. Dan and his team quickly put a purchase order together for me and got that all set prior to the change in the EV rules, which was incredibly helpful (I am glad they were on top of it all). They let me know my Prius Prime was on a boat on its way and when it arrived in port in New Jersey. The shipment took longer than usual due to supply chain issues and a potential rail strike, but that had nothing to do with New Country Toyota. They were great about keeping me informed through it all. Dan did an excellent job in explaining the intricacies of the car since he knew it was my first EV. I even came back to ask him a few more questions, which he graciously and patiently took the time to answer. I definitely recommend this dealer and working specifically with Dan Miller! Thank you. More

Brought my vehicle in for new tires and an alignment. There was clear communication on when my vehicle would be done and what I’d be looking to pay for the service. Great deal on tires too. I definitely There was clear communication on when my vehicle would be done and what I’d be looking to pay for the service. Great deal on tires too. I definitely recommend the service department at New Country Toyota in Saratoga and had a great experience! More

I have only used New Country for the purchase of my new 2022 Prius Prime with Salesman Bryan Vassseur and Finance (Nina). Everything they did was Excellent and all went very smoothly. I would rate the ex 2022 Prius Prime with Salesman Bryan Vassseur and Finance (Nina). Everything they did was Excellent and all went very smoothly. I would rate the experience so far as Excellent. Mike V. More

While we have used New Country Toyota in the past for repairs of our 2011 Rav4 and all was well this latest service was a tragedy. We took our Rav4 in for a brake check and the check engine light was o repairs of our 2011 Rav4 and all was well this latest service was a tragedy. We took our Rav4 in for a brake check and the check engine light was on. Once they checked it over they said the brakes were fine but it needed new plugs and coils, cost $1881.84. I paid and took the car home. Next day the check engine light came back on. Returned to New Country Toyota they checked it out and told ne I need a whole new engine with a quote of over $16000.00. Rip off artists More

I had a flat tire on the highway and it was replaced with the donut. I called New Country for an appointment the next day to replace all 4 tires. Even though they were very busy they did fit me in and it was the donut. I called New Country for an appointment the next day to replace all 4 tires. Even though they were very busy they did fit me in and it was not a bad wait while getting tires on. Thanks! More

My husband and I were in the market for a new SUV to replace mine. From the moment we stepped foot into the dealership, it was complete professionalism. From hearing our wants/needs and suggesting sever replace mine. From the moment we stepped foot into the dealership, it was complete professionalism. From hearing our wants/needs and suggesting several vehicle options to consider and test drive, we easily narrowed it down one vehicle with hopes that the rest would fall into place. After going through negotiations with Camdon in sales, we felt confident this was the correct fit for us and love the idea of having this dealership to work with in again in the future. Definitely recommend! More

Constant communication from the moment I made the appointment until the time of pick up. The service department went above and beyond for me. We will definitely be visiting them when it's time for a appointment until the time of pick up. The service department went above and beyond for me. We will definitely be visiting them when it's time for a new vehicle. More

I always come back to the dealership for service on my car because I feel they are fair, knowledgeable and very friendly. I often work with Naomi and she is a gem! Thank you again. car because I feel they are fair, knowledgeable and very friendly. I often work with Naomi and she is a gem! Thank you again. More

Went in for inspection. Service attendants were friendly, helpful and informative. We will return as needed. Offered water and other beverages, left car clean and practiced social distancing. friendly, helpful and informative. We will return as needed. Offered water and other beverages, left car clean and practiced social distancing. More

Joe Moran at New Country Toyota is running the most Honest and Superior Service Crew in the Capital District... impeccable service, value, and communication driven department... it’s rare to walk out o Honest and Superior Service Crew in the Capital District... impeccable service, value, and communication driven department... it’s rare to walk out of a dealership for service knowing your vehicle is safe due to the thorough review and not feel like you over payed for it. Naomi is a pleasure to work with and my SUV remains safe for my family.. COVID conscious service now is also a plus! More