New Country Toyota of Clifton Park

Worst dealership I have ever experienced After visiting the dealership and expressing my desire to buy a vehicle, I never heard back from the salesman, or general manager. I called and left After visiting the dealership and expressing my desire to buy a vehicle, I never heard back from the salesman, or general manager. I called and left several messages for both individuals and neither called me back. While at the dealership, the salesman was unprofessional and after finally getting in touch with the GM after several attempts and days later, he stated he would check availability of the vehicle I wanted and call me back within a day. 6 days later, I haven't heard a word even after calling and leaving another message. This dealer doesn't care about the customer...I can't believe Toyota allows this dealer to stay in business. Horrible!! More

I purchased a 2008 Toyota Corolla for my wife from this dealership. We were looking to upgrade from a 1999 Corolla and I wanted to make sure the car had all of the safety features. Everything seem ok at th dealership. We were looking to upgrade from a 1999 Corolla and I wanted to make sure the car had all of the safety features. Everything seem ok at the time of purchase. I first found out there was a problem when the car slid on ice in a parking lot. The ABS did not kick in. I had specifically asked the sales person if the car had ABS in it. As it turns out, when I popped the hood to look for the ABS unit, I found there was none. As you can imagine I was quite angry at this discovery and call the dealership for an explanation. The associate I dealt with denied telling my wife and I that the car had ABS. I had several phone calls with people at various levels of the dealership and in the end, the most they would do to fix the situation was to buy back the car at a fraction of the price I paid for it and sell me another Corolla that had ABS. I found this completely unacceptable as the dealership would be profiting on the original car as well as the second. I wanted the I car I thought I was purchasing or I wanted my money back. The dealership did not come though on either of those and left me high and dry with a car that has no ABS in icy upstate NY. Do not buy from this dealership, they will tell you anything to get you to buy a car. Terrible service, do your self a favor and go somewhere else. More

I am on my second Prius from this dealership, and both of my experiences with the sales managers and dealership staff have been excellent. The guys are prompt, professional, and they have great customer serv my experiences with the sales managers and dealership staff have been excellent. The guys are prompt, professional, and they have great customer service all around. The first time I bought a car from this location, I lived in Washington DC, and this time I'm living in Boston...on both occasions, they found me the car I wanted and delivered it to my doorstep within a week. I will continue to buy my cars from New Country dealerships and could not be more pleased with them!! More

my expierence with new country toyota of clifton park is my expierence with new country toyota of clifton park is most deffinetly a possitive one. from management to sales and finance all employees are top my expierence with new country toyota of clifton park is most deffinetly a possitive one. from management to sales and finance all employees are top notch!! the staff and is friendly,courtious,and always go above and beyond and my salesman,dave saunders is a credit to this dealership. he is always polite .accomidating and always makes our family feel very comfortable. he is excellent at is job and always keeps in touch throughout the entire process. as long as he is with this dealership he is the salesman we will always want to deal with. jared wilson is the best at his part as well as is his assitant! this is a fantastic dealership and in my familys opinion is the best is this area. thanks to all and again a big thankyou to dave saunders and we will always sing his praises as well as manager mike raucci! More

My experience at Toyota and Scion of Clifton Park was excellent. First of all I love my new car a 2012 Highlander. The entire staff was welcoming and friendly. My salesman Spencer was great; he answered excellent. First of all I love my new car a 2012 Highlander. The entire staff was welcoming and friendly. My salesman Spencer was great; he answered all my questions and was helpful in locating me the car I wanted. Mike, Darren and Dan are all excellent managers who assisted me in everything I needed. Jared made me feel comfortable about signing all the paperwork and explained every document in detail so I knew exactly what I was signing and why. I would recommend this dealership to anyone who is looking to buy a Toyota. I will 100% be back when it is time to purchase a new car. More

It is impossible to get through to this dealership by phone. All lines, whether sales, service or parts are permanently busy. I have been trying to schedule a service appointment for several days and c phone. All lines, whether sales, service or parts are permanently busy. I have been trying to schedule a service appointment for several days and cannot do this either by phone, or on their website which shows all service advisers as unavailable for the entire month. I want a call back at 518-877-6359 to schedule a service appointment ASAP. The 800 # rings, is answered by a robo voice that the call may be recorded, and then goes to "busy". More

My son's 2005 Camry was scheduled to be serviced Fri 8/5 but I called to see if they could take it Mon 7/25(he was on vacation)--as always--sure Lorraine--no problem so I needed a ride home after dropping but I called to see if they could take it Mon 7/25(he was on vacation)--as always--sure Lorraine--no problem so I needed a ride home after dropping off--instead--Dave Saunders offered to come & get it for me--so he did-- Jake & Jason took EXCELLENT care as always--back struts needed + 90,000mi check up --so great as they check ALL---never an issue--you can rest easy that all has been checked on car was ready Thurs for pick up--as Mike Rauccii had asked Jason to have the interior/exterior cleaned/washed for my son Steve---looks & feels like a brand new car-- needed someone to help me drive 2 cars home--Dave Saunders took care of--delivered the Camry to my door-- & the price--awesone--very fair --more than fair for all the work done to the car How can one NOT be satisfied with such GREAT care-- +++ they fit my son's girlfriend's car in Tues 8/2 for an inspection--come on in--NO problem AWESOME More

The experience that I had was EXCELLENT!!! The service was OUTSTANDING, the car was an exceptional value at a great price!!!! THANK YOU VERY MUCH!! was OUTSTANDING, the car was an exceptional value at a great price!!!! THANK YOU VERY MUCH!! More

Kevin Marinello was the salesman who greeted us while we were looking at Venzas on the lot. He was very helpful and answered our questions as well as finding a V6 AWD Venza for us to take for a test drive. were looking at Venzas on the lot. He was very helpful and answered our questions as well as finding a V6 AWD Venza for us to take for a test drive. When we left we told Kevin what features we wanted (and didn`t want)on the Venza. The next day Kevin called us and told us he had a car for us to take out for a test drive that would meet our specifications. We went and drove it, discussed terms and decided to buy the car, provided some additional accessories be added. Due to illness, Kevin was unable to be there the day we picked up the car. He had Darren Dodge meet with us and go over all the features of this Venza. Darren answered all our questions and helped expedite the whole process. Since it was a holiday, there would be a slight delay in the accessory order, which we understood. When the parts arrived we were notified and Darren spoke with the Service Department Manager and was able to make an appointment,that same day, for the installation. The Service Department was very accommodating and efficient. Both Kevin Marinello and Darren Dodge were very professional, excellent representatives of Toyota and Toyota Clifton Park Auto. David Hart More

It is wonderful to visit a dealership that really cares about their customers. I didn't feel like a number. My problem was taken seriously and handled very well. Would reccommend this dealer to my friends. about their customers. I didn't feel like a number. My problem was taken seriously and handled very well. Would reccommend this dealer to my friends. More