
New Country Motor Cars
Hartford, CT
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Ron C is attentive/always helpful...with a great attitude Given an upcoming long out of state business trip with uncertain weather, my always helpful service adviser Brenda Sostre set me up on short notice fo Given an upcoming long out of state business trip with uncertain weather, my always helpful service adviser Brenda Sostre set me up on short notice for a quick visit with Ron Chwalek to address a failed rear brake light and tire pressure issues. I was in and out in under 15 minutes as Ron addressed (with an engaging attitude) everything, even topping off my thirsty windshield fluid tank. Great service, great vehicles, even better people. Thanks! Andrew More
Excellent Service Thanks to Ron Chwalek at the Express service station, got my tires air pressure checked and batteries for my key, didn't need to get out the car. Th Thanks to Ron Chwalek at the Express service station, got my tires air pressure checked and batteries for my key, didn't need to get out the car. Thanks for an excellent speedy service. More
RON CHWALEK Terrific! I have to periodically get air in the tires, usually in the spring and winter. Ron is always upbeat and willing to quickly and efficientl Terrific! I have to periodically get air in the tires, usually in the spring and winter. Ron is always upbeat and willing to quickly and efficiently take care of the matter. He also tops off the wiper fluid without being asked. Great employee who clearly understands customer care. More
quick pleasant and on my way Just wanted to let you know that your employee Ron Chwalek is your super star! He makes it great to have your car serviced, he is knowledgeable and pl Just wanted to let you know that your employee Ron Chwalek is your super star! He makes it great to have your car serviced, he is knowledgeable and pleasant he checked my tires topped off my windshield wiper fluid and even took all the leaves out from under my hood. WOW need I say more!!! More
Chris barbersek took excellent care of my car problems in a very humble and professional manner. I will share with my co-workers and friends how he treated me with respect and kept me up to date by calling m a very humble and professional manner. I will share with my co-workers and friends how he treated me with respect and kept me up to date by calling me back on a timely fashion. New country Mercedes needs to recognize this gentlemen’s professionalisms. Thank you Chris! More
Ron Chwalek I went in for air in my tires and left with lots of useful information about my tires and my service needs. Ron was helpful, attentive and very pleasa I went in for air in my tires and left with lots of useful information about my tires and my service needs. Ron was helpful, attentive and very pleasant. More
Very pleasant experience I returned my C300 at the end of lease. I am from out of town and had never been to this dealer before. I was treated with respect and my transactio I returned my C300 at the end of lease. I am from out of town and had never been to this dealer before. I was treated with respect and my transaction was handled professionally by Daniel Asare and by the van driver Malik. Thanks for your professionalism. More
Delighted with Express Service Had two warning lights about signal and license plate bulbs out. Went to express service at lunch and issues were fixed in 20 minutes. Thanks for fr Had two warning lights about signal and license plate bulbs out. Went to express service at lunch and issues were fixed in 20 minutes. Thanks for friendly, courteous, professional and prompt service. More
Engine service light Check your coolant needed to be serviced. Had an appointment for 8:15 am and out by 8:25 am Excellent customer service! Highly recommend. Check your coolant needed to be serviced. Had an appointment for 8:15 am and out by 8:25 am Excellent customer service! Highly recommend. More
Service encounter Mr. Chwalek is always polite and helpful when I come in for service. Today I came in due to the check air pressure indicator display. He corrected th Mr. Chwalek is always polite and helpful when I come in for service. Today I came in due to the check air pressure indicator display. He corrected the problem promptly. More