New Country Motor Cars

I wanted to take this time to rave about my experience at New Country Mercedes Benz of Hartford! From the moment I walked in, I felt I was in the right place. I was immediately greeted by Jason T. He not onl New Country Mercedes Benz of Hartford! From the moment I walked in, I felt I was in the right place. I was immediately greeted by Jason T. He not only came off as sincere and honest, but I really felt as if I’ve known him for a long time. Once I found the Car I wanted so badly, the next few steps were easy as can be and I actually enjoyed my time spent there! The Sales manager Charif was great as well. Really made my 1st Mercedes-Benz experience awesome. All and all, I couldn’t be happier! Jason even came to visit a few days later, making sure everything was great! I truly recommend New Country Mercedes to anyone looking for a new vehicle. More

Excellent service from Michael Nwachukwu & Cherif Diouf We recently purchased a Mercedes-Benz from New Country Mercedes-Benz. Michael and Cherif took the time to listen to our vehicle needs and made a numb We recently purchased a Mercedes-Benz from New Country Mercedes-Benz. Michael and Cherif took the time to listen to our vehicle needs and made a number of suggestions designed to meet our requirements. Their suggestions made the process very accommodating and resulted in our purchase of a vehicle. I have purchased a number of cars over many years but found them to be among the best dealership sales personnel I have encountered. I would not hesitate to recommend them to anyone. More

Johnathan Karimi Excellent Customer Service Very pleasant and professional. He took care of my service needs very efficiently. He explained what is the is the issue and what is the best course Very pleasant and professional. He took care of my service needs very efficiently. He explained what is the is the issue and what is the best course of action. More

First class service from Christine Pandolpho As someone that owns two Mercedes, it's inevitable that I'm at New Country's service department every so often. Christine Pandolpho has been an amazi As someone that owns two Mercedes, it's inevitable that I'm at New Country's service department every so often. Christine Pandolpho has been an amazing addition to the team I have been servicing my cars at New Country since 2006. In that time the service has always been good but Christine has impressed me with her ability to handle emergency repairs swiftly and with a professional demeanor. She is most certainly an asset to the New Country Mercedes team. More

20 years of loyalty from Nelson Daswani My husband and I have been dealing with Nelson Daswani for 20 years. Nelson is not a vehicle consultant ,he is much more. He is the GO TO person.Nels My husband and I have been dealing with Nelson Daswani for 20 years. Nelson is not a vehicle consultant ,he is much more. He is the GO TO person.Nelson is the most kind ,caring and knowledgeable person we have every met . I called him up once and told him the vehicle I wanted and he had it ready to go within a couple of days!!! Another time we had a horrendous day in New York and we called him. He told us to come HOME (the dealership) he took care of getting our car back there. He was waiting for us when we finally returned.He had everything corrected for us. Now that's a person that cares about you!!!!! If you want to be treated the BEST go see Nelson Daswani. He is the BEST there is!!!!!! More

Excellent... excellent service and great experience. JP was our sales man and he and his team worked great with us. I loved how wonderful this dealer works as a team. Cherice, the manager, was also excelle was our sales man and he and his team worked great with us. I loved how wonderful this dealer works as a team. Cherice, the manager, was also excellent. Made sure we were all set and happy and the attention to our son was the greatest experience More

Consistent courteous and time-saving service I am on my third rental and have mainly seen Ron Chwalek for ALL issues requiring immediate service. I pull in unannounced, state my problem (low tir I am on my third rental and have mainly seen Ron Chwalek for ALL issues requiring immediate service. I pull in unannounced, state my problem (low tire pressure, worried about fluid levels, can't figure out an electronic setting, etc) and Ron is there to quickly assist. I am 86 and Ron always treats me with respect and concern for my "issues" - I never feel uncomfortable for popping in with a question. Ron and New Country are absolutely the best dealer relationship I have ever had. Five-star all the way! More

Excellent Service Ron Chwalek provided EXCELLENT service. Stopped in without an appointment and he helped me to fix a bluetooth issue and to put coolant in my car. I Ron Chwalek provided EXCELLENT service. Stopped in without an appointment and he helped me to fix a bluetooth issue and to put coolant in my car. I felt kind of silly going for such a little thing but was in the area. Ron was so kind and helpful and made me feel good that I stopped in. THANK YOU! More

excellent and professional customer service My driver windshield wiper on my 2020 GLE was broken, I was driving home from a meeting in Massachusetts, it started pouring rain. I called my deale My driver windshield wiper on my 2020 GLE was broken, I was driving home from a meeting in Massachusetts, it started pouring rain. I called my dealer who said it would be $68 and I could install the blade. Poor visibility required that I find a nearby dealer. Ron Chwalek and Christine Pandolfo of New County Motors took me immediately, replaced My damaged wiper blade, topped off my window washing fluid....all in about 10 minutes. They refused payment!! Thank you for your exceptional service and your most generous and timely service. More

Exceptional Sales Manager I had the pleasure of working with Cherif Diouf for my new purchase. Before I could speak with any sales personnel, the sales manager Cherif came ove I had the pleasure of working with Cherif Diouf for my new purchase. Before I could speak with any sales personnel, the sales manager Cherif came over to me, introduced himself and made it known that New Country was a best in class relationship inaugurating dealership. He took the time to get to know me on a personal level, and understand what I was interested in. He made sure I was comfortable with everyone I had to work with throughout the process and I am very thankful. I would strongly recommend New Country to anyone interested in purchasing a Mercedes! More