New Country Motor Cars

Ron Chwalek service representative was attentive and provided excellent service. He checked my tire pressure and corrected the pressure. He also topped off my windshield washer fluid without me asking. provided excellent service. He checked my tire pressure and corrected the pressure. He also topped off my windshield washer fluid without me asking. Very satisfied. More

I am very pleased with my purchase Nick was very professional he made this transaction seamless took care to be informative I have already referred a friend to go to your business for their next professional he made this transaction seamless took care to be informative I have already referred a friend to go to your business for their next car More

Story Performed 10,000 Mile Service Work performed in a timely manner which was very important to me. After learning I had an appointment in approximately 1 3/4 hours, the Service Rep. Work performed in a timely manner which was very important to me. After learning I had an appointment in approximately 1 3/4 hours, the Service Rep. informed me I could wait, the work would be done in about an hour which meant I would not need the loaner scheduled or have to return later in the afternoon. He was very courteous and keep me posted of time. Auto returned clean and running smoothly. More

My experience at New Country Mercedes I would like to rave about my experience at this dealership. My husband called for a appointment, we get there coming from New Haven and the salesman I would like to rave about my experience at this dealership. My husband called for a appointment, we get there coming from New Haven and the salesman came out to us and explained that another customer just showed up and he didn’t want to have us wait, so he introduced us to another salesperson name Michael N, who turned out to be a awesome salesperson. He showed us a few suv. I picked out one to test drive while pulling I out the driveway I knew this was the vehicle for me. We came back Michael took us inside, walked in and he offer me and my family a drink or snack and said that he was going to get the sales manager, when the sales manager Cherif was walking up to greet us with a smile on him face I can tell right then in there this was going to be a good experience. We talked made a decision that I was going to get the vehicle. Cherif said would you like to get the vehicle on Monday, I said sure the day after my birthday that will be fine. He said your birthday is Sunday I said yes, he said that vehicle will be ready for you tomorrow and he made that happen. Came back the next day now only was my GLC 2017 looking like a brand new car but they had it parked in the showroom now that is some outstanding service. This is my first Mercedes after owning to BMW. I am very satisfied with my new purchase. And I highly recommend New Country Mercedes. More

Drive through service Such a pleasant experience. Technician wore appropriate PPE and addressed all my concerns in a very professional manner. He even took the time to top Such a pleasant experience. Technician wore appropriate PPE and addressed all my concerns in a very professional manner. He even took the time to top off my washer fluid. More

Great Experience from beginning to end. My husband and I spent a lot of time researching the car that we wanted. made inquiries with several dealerships. The only dealer that seemed to be i My husband and I spent a lot of time researching the car that we wanted. made inquiries with several dealerships. The only dealer that seemed to be interested in selling us a car was New Country. We made an appointment and up on arrival, there was a gentleman standing outside greeting everyone. That was Michael N who show us vehicles and walked us through from start to finish. very honest and humble. Thank you Michael More

Ron in Drive in service is outstanding he is professional helpful and never makes you feel like it’s not important no matter how small the task is helpful and never makes you feel like it’s not important no matter how small the task is More

Nelson and Tom were incredible to work with on a big high demand vehicle. Purchasing from out of town, they were easy to communicate with, gave us the best deal available, and assisted in every step of the p demand vehicle. Purchasing from out of town, they were easy to communicate with, gave us the best deal available, and assisted in every step of the process. Through the search for a vehicle, we came across many dealerships that have a sour taste in our mouth, but not these guys. New Country is first class and they are a pleasure to deal with. Thank you for the beautiful G63!! More

My display screen in the car was scrambled. I went to the dealership and Ron Chwalek fix it immediately and replaced the key fob battery. Excellent customer service and attention to details. Thanks Ron dealership and Ron Chwalek fix it immediately and replaced the key fob battery. Excellent customer service and attention to details. Thanks Ron More

Help with Mercedes key problem One of my keys was not working correctly and Ron Chwalek was able to help me immediately and saved the day. Thank you Ron, you're the best. One of my keys was not working correctly and Ron Chwalek was able to help me immediately and saved the day. Thank you Ron, you're the best. More