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New Country Motor Cars
Hartford, CT
242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 242 reviews
September 18, 2012
Great customer service had me in and out quick. I brought my car in for service and they were very nice very friendly i will be going back for all of my services my car in for service and they were very nice very friendly i will be going back for all of my services More
by Jmann4420
Employees Worked With
Tony
July 31, 2012
These men will look in your eyes and lie without a single blink. At first they lied about the date when my warranty expired. Then they said that they couldn't pull up the entire warranty file for my vehicle blink. At first they lied about the date when my warranty expired. Then they said that they couldn't pull up the entire warranty file for my vehicle because there computer system would not allow them to do that. After they told me that I called MBUSA and they told me that every dealership has access to it and that they are full of it. After the MBUSA spoke with Bill they told me that I had burnt CDs in my disc changer which broke the Commando system which would cost $2500 to change. At the time I had one cd in the changer which was an original. If you do have your car worked on here request you have another adviser help you. And if anyone from the MBUSA Corprate is reading this I hope you change the people working for you. These people are the face of your company. Thanks to Bill and Mike this is the last Benz that I will ever have. More
by Lastbenz
Employees Worked With
Mike Conlon (assistant service manager) and Bill Larson (Service Manager)
July 03, 2012
Our family has bought 2 CPO Mercedes within the past 6 weeks from Don at New Country Mercedes. He was great to deal with both times. If we weren't happy, would we have gone back for a 2nd? We would hig weeks from Don at New Country Mercedes. He was great to deal with both times. If we weren't happy, would we have gone back for a 2nd? We would highly recommend this dealership. More
by shandellg
Employees Worked With
Don Salierno, Bob Ewing
June 02, 2012
We just leased a 2012 MB C300 4Matic from New Country We just leased a 2012 MB C300 4Matic from New Country Mercedes in Hartford CT. It is just about a one hour drive from our home in Massachusetts, but We just leased a 2012 MB C300 4Matic from New Country Mercedes in Hartford CT. It is just about a one hour drive from our home in Massachusetts, but well worth it. I called the dealership on Tuesday and spoke with our salesman Dean and determined the specific car we were interested in leasing. Dean had the exact car ready for us when we arrived later that evening. Dean was very professional and courteous during the entire process. It was not what I had expected from a large city dealership and we were pleasantly surprised. The entire process was very streamlined and hassle-free. I had done my homework with regard to the value of my trade and the options on the new MB, so we wasted very little time arriving at a fair price for both. The deal was struck and happiness level had risen to "100%". We met with the sales manager Bob Ewing to discuss our financing and he was friendly and professional as well. He organized the deal and we finalized it a day later. Financing a new car can often be an unpleasant, but our experience was great! We arrived to pick up our new MB and it was prepped and ready to go. New Country had taken care of all the details of registration and inspections (even across state lines). Dean spent time with us to review all the options on the car and ensure that all of our questions were answered. The bottom line is that we will be back again and look forward to working with New Country in the future. Todd and Kimberly Green More
by MBKIMMIE
Employees Worked With
Dean Dibella
May 03, 2012
Dealer made the difference for me. He made both my wife and I feel comfortable and made the difference in buying at this particular dealership and not in another. George Zevgolis and I feel comfortable and made the difference in buying at this particular dealership and not in another. George Zevgolis More
by Zevgolis
Employees Worked With
Don Salierno
April 25, 2012
We had a great experience working with Tom and Don. They were clear, competent, and fair and we were very satisfied with the result! A professional team and a great support staff. We would definitely use were clear, competent, and fair and we were very satisfied with the result! A professional team and a great support staff. We would definitely use this dealership again. More
by slcguilford
Employees Worked With
Tom Ryan and Donald Salierno
April 23, 2012
We are very pleased with the experience we had with New Country Mercedes and thrilled with our new C class. Don and Tom were both very helpful and supportive, and receptive to my questions throughout the Country Mercedes and thrilled with our new C class. Don and Tom were both very helpful and supportive, and receptive to my questions throughout the entire process. We were very pleased with the customer service and overall experience at New Country and highly recommend them to others. More
by mohannemann
Employees Worked With
Don Salierno
April 11, 2012
I have never had such incredible service. Everyone was extremely nice and went out of their way to make my experience pleasurable. I was immediately set up with a rental car. I was updated daily on the pr extremely nice and went out of their way to make my experience pleasurable. I was immediately set up with a rental car. I was updated daily on the progress of my car. They took care of ME not just my car. Allie was very friendly and Jason kept me informed. Thanks for a wonderful experience. More
by hugslori
Employees Worked With
Alexandra and Jason
April 09, 2012
Awesome Car. Great customer service at a dealership. Sales man Ray Williams helped us and guide us. I have to tell you that he was one of the best salesman we ever worked with. C300 4matic Mercedes is a Sales man Ray Williams helped us and guide us. I have to tell you that he was one of the best salesman we ever worked with. C300 4matic Mercedes is an awesome car. If you live in CT, ignore other mercedes benz dealer and go to New country mercedes. By the way you can negotiate the car's price :) More
by adarbar
Employees Worked With
Ray Williams
