New Country Motor Cars

Sharif is the best ! Purchased a certified preowned from New Country. Car has been great so far I drive a lot so I appreciate the unlimited miles warrantee for 3 years. I Purchased a certified preowned from New Country. Car has been great so far I drive a lot so I appreciate the unlimited miles warrantee for 3 years. I have had car 8 months already tacked on 40k miles. Sharif made sure I got a great deal, He is awesome with follow up as well. Usually sales disappears after a purchase but he has always been available if I call and took care of a few minor issues I had. I would 199% buy another car from this dealer and would recommend you go see Sharif. More

I had a great experience yesterday with Dave Johnson I brought my car in yesterday as the check engine light was on. Mr. Dave Johnson professionally resolved the problem for me, and I was treated most f I brought my car in yesterday as the check engine light was on. Mr. Dave Johnson professionally resolved the problem for me, and I was treated most fairly. I had a very positive experience with Dave at New Country in Hartford. Thank you very much More

NO FOLLOW UP & COMMUNICATION I had two 2012 Mercedes GL350's. I had to get rid of them because I had started an organization & the statement was made that I have a lot of money. I had two 2012 Mercedes GL350's. I had to get rid of them because I had started an organization & the statement was made that I have a lot of money. Yes I do, but between an accident then MS, my life has not been easy. What prompted me to consider a new car for my wife is that I got a mailer stating that I would get a large credit on a new GLS450. I was shown a paper that shows one or both of the cars that I had bought in 2011 & sold in 2013 were exported in 2014. It is my feeling that I was treated poorly because I am disabled. I would never recommend this dealership to anyone. The salesman did not even have the decency to return my phone call that said I would not be able to have the funds until after the first of the Year. HORRIBLE EXPERIENCE! I had driven a GLS450 the prior week at another dealership & liked the car, but the dealer would not lower the price due to demand. To surmise, I will never purchase another More

New car purchase I stop in asking or getting some information on lease preowned or a demo Benz I was welcome by sales men knowing a lot information on lease programs a I stop in asking or getting some information on lease preowned or a demo Benz I was welcome by sales men knowing a lot information on lease programs and we were talking about a lot seneria and what available for the money dawn and for sure test monthly payment mean time I got phone call from my daughter as she as ske me were are you I said oat now country Benz she said I m coming and she see new cla in black seating in show room asking her to take me home but we did not show the smell ourr excetment we were dealing and willing on why and insu?And payment and down payment .......then the salesmen Sharif and his best finance (lgirl)close the deal and make us happy or make my daughter happier with the new car as non other like it in the north east ....thanks a lot Sarif and your finance ($)...for the best job they done to us More

Service Brought my car in for service several times and dealt with Jonathan. He was very professional and timely in getting back to me. Will definitely bring Brought my car in for service several times and dealt with Jonathan. He was very professional and timely in getting back to me. Will definitely bring my cars back! More

Review for an exceptional service & employee. The service at MB new country is always exceptional! Thank you to their employee Jonathan Karimi, who always exceeded my expectations by providing fee The service at MB new country is always exceptional! Thank you to their employee Jonathan Karimi, who always exceeded my expectations by providing feedback and follow up. Jonathan is very knowledgeable and takes his time to explain the work that was done. He provides objective & timely advice to his customers. MB New Country is lucky to have him. F.E. More

Excellent Customer Service I was visiting in the area from New Jersey and had an issue with my tire pressure. I drove into the dealership and Ron C assisted me immediately and I was visiting in the area from New Jersey and had an issue with my tire pressure. I drove into the dealership and Ron C assisted me immediately and showed me what he was doing and how long the adjustment would last. I was in and out in under 7 minutes. I was starting out on a 250 mile trek and felt much more secure. More

non scheduled visit a red message came up regarding tires while i was driving. i was close to new country, so i drove over. they were very helpful and fixed the problem w a red message came up regarding tires while i was driving. i was close to new country, so i drove over. they were very helpful and fixed the problem with a little air. the really good part was that they took the time to explain to me why the message came on and what to do if it happened again More

Excellent service without an appointment My wife had her M Class warning prompt inform her that there was a tire issue. I stopped without an appointment and was greeted by Ron Chwalek from th My wife had her M Class warning prompt inform her that there was a tire issue. I stopped without an appointment and was greeted by Ron Chwalek from the service department. He immediately identified the problem, took the car in and had the problem resolved in 10 minutes. Again, all with out a scheduled appointment. Great service from a professional representative for New Country Mercedes. Thanks Ron. John Lingua Windsor Locks, CT a. More

An unscheduled visit to New Country Brought my Mercedes E class to dealership when I was experiencing problems with tire pressure. Ron Chwalek immediately handled the problem, explained Brought my Mercedes E class to dealership when I was experiencing problems with tire pressure. Ron Chwalek immediately handled the problem, explained the reasons and had me on my way in 10 minutes. I felt lucky to have New Country as my car dealership. Wayne Rivera More