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New Country Lexus of Westport
Westport, CT
1,284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,284 reviews
January 26, 2015
A few minor problems but it came out OK in the end I helped a friend buy a RX and it was a great process of buying. After he received the vehicle it had a minor problem with the chip in the window and I helped a friend buy a RX and it was a great process of buying. After he received the vehicle it had a minor problem with the chip in the window and floor, but it was fixed quickly. They did a great job and cheaper than anyone else in a 50 mile radius. More
by ctguy39
Employees Worked With
Ricky Garcia, Paolo Beauplan
January 19, 2015
Awesome! I have been leasing luxury automobiles for over 15 years. They include BMW, Audi, Mercedes, Infinite, and Lexus. In all that time I have never been tr I have been leasing luxury automobiles for over 15 years. They include BMW, Audi, Mercedes, Infinite, and Lexus. In all that time I have never been treated with as much courtesy, professionalism, and friendliness as I was at New Country Lexus of Westport. Michael Buchbinder, Mario Cortella, Carolyna Zarate, and Michael Mordoff answered all of my questions and concerns. They were patient and took as much time as I needed to be comfortable with the deal and explaining all the amenities my NX200T had to offer. I felt more like a friend than a customer. I would highly recommend anyone interested in buying or leasing a car to go to New Country Lexus of Westport for a most enjoyable buying experience. J Kopf More
by JAK
Employees Worked With
Carolyna Zarate, Michael J. Buchbinder, Mario Cortella, Michael Mordoff
January 18, 2015
Excellent service (David Matys) David is very knowledgeable, friendly, patient, and addressed our needs in a timely manner. He is very proficient at what he does and made clear the David is very knowledgeable, friendly, patient, and addressed our needs in a timely manner. He is very proficient at what he does and made clear the expectations regarding quality and price during our visit at the Lexus dealership. Of all the dealerships we visited, we felt most comfortable working with David and felt that our purchase was the perfect fit. Thank you for the excellent service, and for answering our million and one questions. More
by ajhensey
Employees Worked With
David Matys, David Matys
January 06, 2015
My favorable experience at Lexus Westport The last four vehicles that we leased were Mercedes ML 350's. A friend of mine told me all about his positive experience at Westport Lexus, how great The last four vehicles that we leased were Mercedes ML 350's. A friend of mine told me all about his positive experience at Westport Lexus, how great his Lexus RX handled and the many amazing features it had. After test driving my friends car, I was immediately hooked. He gave me his sales representative's name, Joe Jacob. After speaking with Joe on several occasions, both on the internet and phone, I realized that I wanted that car. Joe was very informative and he did not pressure me, like all my previous MB sales staff, he was willing to work with me and my wife in answering all of our questions and providing us with the best deal possible. This past monday, we picked up our RX and I am so glad we did. It's a much better handling vehicle than the MB and best of all, the experience we had at Westport Lexus when we picked up our car was so enjoyable and not in any way pressured as all my previous dealings with car salesman and dealers. We feel Joe made this whole experience very memorable and stress free. Joe showed us our car and we immediately fell in love with it. He then introduced us to Jessica Boiano She is a lovely young lady with the patient of a Saint. She was so knowledgeable with all the many gadgets in the car and took her time in helping us understand what would probably been a nightmare if we were to try to do ourselves. She set up our car, the GPS, bluetooth, radio and every other gadget. Great concept Lexus Westport! We never had this done in any of our previous purchases. The final step was seeing, Mario Cortella. He was very informative and walked us through our check out process. He was very professional and made the check out smooth. We will definitely go back to Westport Lexus! This is how you should be treated when you buy/lease a car and I hope Joe, Jessica and Mario are there to help us. More
by jocko
Employees Worked With
Mario Cortella, Joe Jacob, Jessica Boiano
January 06, 2015
Very good dealership, friendly people,excellent car. I have Lexus RX300 which I have purchased 2001 and still running fine. I never had any issue or problem except regular service like oil change,brakes I have Lexus RX300 which I have purchased 2001 and still running fine. I never had any issue or problem except regular service like oil change,brakes and plugs. Above is main reason I choose to buy Lexus again. More
by markandel
Employees Worked With
David Matys, David Matys
December 30, 2014
Very Happy Both Joe Jacob and Michael Mordoff were extremely courteous and understanding of our needs. It will be very easy for us to go back to this dealership Both Joe Jacob and Michael Mordoff were extremely courteous and understanding of our needs. It will be very easy for us to go back to this dealership again! More
by Ryan M
Employees Worked With
Mario Cortella, Joe Jacob, Michael Mordoff
December 30, 2014
Pleasant & Professional My dad and I did some car shopping together prior to going to Lexus at Westport. By doing our homework, we were able to get to a price that we felt co My dad and I did some car shopping together prior to going to Lexus at Westport. By doing our homework, we were able to get to a price that we felt comfortable & happy with & the dealership was willing to accommodate us/match another dealership's offer. More
by jheller
Employees Worked With
Joe Jacob, Anthony Ferreri
December 17, 2014
Great Team! I was looking to upgrade my RX450H and David Matys made it happen just the way I liked it! Michael Mordoff described every aspect of my new vehicle in I was looking to upgrade my RX450H and David Matys made it happen just the way I liked it! Michael Mordoff described every aspect of my new vehicle in language that I understood, finally! Mario Cortella explained in detail what I was signing. This was by far the smoothest car purchase I have ever experienced! More
by ASPC
Employees Worked With
Mario Cortella, David Matys, Michael Mordoff, David Matys
December 16, 2014
Very nice dealer Joe , as a sales representative of New Country Lexus, is courteous and very knowledgeable about his working field, and helped me do the right choice Joe , as a sales representative of New Country Lexus, is courteous and very knowledgeable about his working field, and helped me do the right choice of various functions of this car. I am really satisfied with his service along with this car's performance. More
by Yan Ling Liaw
Employees Worked With
Joe Jacob
December 16, 2014
Amazing Dealership & Sales Associate David Matys We purchased a new Lexus from New Country Lexus of Westport. The entire experience was truly amazing: professional and pleasant. The sales associate, We purchased a new Lexus from New Country Lexus of Westport. The entire experience was truly amazing: professional and pleasant. The sales associate, David Matys was very professional, knowledgeable and a pleasure to deal with. David expertly described the vehicle features and purchase options, without sales pressure, and guided us through the purchase decision. The dealership has a large inventory of available vehicles to choose from. Mario Cortella expertly outlined the extended warranty options. Michael Mordoff skillfully demonstrated all the mechanical and technical features of the vehicle. This is a top notch car dealership with great professionals working there. More
by FNA-88
Employees Worked With
Mario Cortella, David Matys, Michael Mordoff, David Matys
