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New Country Lexus of Westport
Westport, CT
1,284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,284 reviews
August 19, 2015
Great Experience!! Good Service!! I was recommended to this dealership and to Jessica through a friend. He told me that they would give me a good deal. He was so right. Jessica was I was recommended to this dealership and to Jessica through a friend. He told me that they would give me a good deal. He was so right. Jessica was great and we chatted abut the deal in length before I actually went in with my wife to make sure we had everything in order. Everything was lined up and when we got there we test drove car and finished the deal in no time. Anthony was also great and very professional. More
by cofienyc
Employees Worked With
Chad Israel, Anthony Ferreri, Jessica Boiano
August 19, 2015
Easy with no pressure sales Nice sales associates and pleasant person at the front desk. Yulissa was very professional and personable at the same time. There was no undue pressur Nice sales associates and pleasant person at the front desk. Yulissa was very professional and personable at the same time. There was no undue pressure to buy a certain vehicle. More
by Melissald
Employees Worked With
Yulissa Rodriguez
August 15, 2015
Pleasant I liked the way she works. I really don't know what to say except it was a very satisfactory experience. Good job Kasey Kellerman I liked the way she works. I really don't know what to say except it was a very satisfactory experience. Good job Kasey Kellerman More
by Ronni
Employees Worked With
Kasey Kellerman
August 14, 2015
Very professional and relaxed experience My experience was pleasant and pressure free from the moment I walked into the showroom. Patrick spent time with me test driving vehicles and discuss My experience was pleasant and pressure free from the moment I walked into the showroom. Patrick spent time with me test driving vehicles and discussing the options and worked with me to make the numbers work. I couldn't be happier with the car and would highly recommend New Country Lexus in general and Patrick in particular. More
by vin123
Employees Worked With
Patrick Lomnitzer
August 13, 2015
Professional, friendly, and courteous Thoughtout my first leasing experience with New Country Lexus of Westport, the entire process from the sales to the service department was extremely p Thoughtout my first leasing experience with New Country Lexus of Westport, the entire process from the sales to the service department was extremely professional. Each member of the New Country Lexus Team were friendly and made me feel at ease with their customer service skills and truly represented the dealership at its fullest. I would recommend any family, friend, or even stranger to New Country Lexus of Westport and tell them of my positive experiences. More
by Lmartinez426
Employees Worked With
Kasey Kellerman, Kenneth Esposito, , Michael J. Buchbinder
August 06, 2015
A Surprisingly Pleasant Experience Fair price, a no pressure conversational transaction, a salesman who seemed more interested in helping me make an informed decision than simply pushin Fair price, a no pressure conversational transaction, a salesman who seemed more interested in helping me make an informed decision than simply pushing for a sale. Anthony Otero is without a doubt the most professional and respectful salesman from whom I have purchased a car-ever. I never knew that it could be could be such a pleasant experience. And, to Anthony's credit I returned a couple of times after the sale with some questions and he remained as friendly, interested and helpful as before the sale. I was not buying the most expensive car on the lot but I was certainly treated as if I was. I can't say enough about my positive experience with Anthony and the dealership. The reputation of Lexus brought me to the dealership. My experience with Anthony will bring me back. More
by SPG
Employees Worked With
Anthony Otero
August 01, 2015
It was an excellent experience! Buying or leasing a car it's not an easy process. They were very helpful and made the process of getting a new car smooth and painless! Highly recom Buying or leasing a car it's not an easy process. They were very helpful and made the process of getting a new car smooth and painless! Highly recommend this dealership. More
by WR
Employees Worked With
Anthony Ferreri, Jessica Boiano
July 29, 2015
service is very bad On July 6th I brought our car for service to the New Country Lexus of Westport service department. The service representative called me few hours late On July 6th I brought our car for service to the New Country Lexus of Westport service department. The service representative called me few hours later informing that I have a problem with the passenger side door glass, and it needs to be replaced. He got my permission to start repair. Also the car went through the scheduled maintenance service. I picked up the car on July 8th and the company charged me $1.784.19 - total. In about one week later I discovered that the replaced glass has not been installed properly. It was rattling and wobbling. I called the service department and explained the problem to the service representative, who was taking care of my car. I explained to him the problem and asked for the company credit taking into account the time I’ve spent already and would spend more. The dealership is located at 25 miles of my office. The representative was very rude to me and categorically refused even considering some options to compensate for my dissatisfaction and time. I asked to switch me to the service General Manager - Mr. Esposito. I left the message on his answering machine explaining my concerns and request. He never returned my call. Now you make conclusions if I go to this dealership again. More
by patron
Employees Worked With
Ronnie Goss
July 20, 2015
Very friendly Anthony and Ricky were very friendly and professional on our purchases of our Mini. It was worth the 2 hour ride from where we live.I would recommend Anthony and Ricky were very friendly and professional on our purchases of our Mini. It was worth the 2 hour ride from where we live.I would recommend if looking for a pre owned car this is great place to go. Paul C More
by Mini guy
Employees Worked With
Ricky Garcia, Anthony Otero
July 17, 2015
Working with Chad , Alferd and Ricky was a delight ! I visited 7-10 dealers before buying a certified ES350 from here. They met my price , quality and miles. They will work with your budget to find th I visited 7-10 dealers before buying a certified ES350 from here. They met my price , quality and miles. They will work with your budget to find the best possible deal for you. They did not push me for commitment or be pushy on the deals. You can easily walk way not feeling wasting the time. I had set 1500 $ for add ons, but was not able to fit a few things in it. Guess what, they just added all weather mats for free, and also took care of some extra paper work on the title. To top it all, i think i got a decent trade-in for my old 180000+ 2001 Acura 3.2 CL. Thumps up ! More
by Upen Chit
Employees Worked With
Alfred Liosi Jr., Ricky Garcia, Chad Israel
