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New Country Lexus of Westport

Westport, CT

4.5
1,272 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,272 reviews

August 21, 2022

A great experience! Hector was kind and nice and patient! I would recommend him to all my friends! More

by Karenj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Diaz
August 18, 2022

The sales man and the financial adviser that we dealt with were the best I would definitely recommend and deal with them again They were very kind knowledgeable and accommodating More

by G.sogliuzzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Diaz, Sonia Suarez
August 15, 2022

This is our second transaction with Hector Diaz in the pre-owned Lexus dealership within the past year. Each time Hector took the time to listen to our transportation and budget concerns before offering h More

by hsmagula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Diaz
July 27, 2022

HORRIBLE CUSTOMER SERVICE! ! They are noooo different than any other money hungry used car dealership there is not an extra ounce of class there. The SECOND you agree to purchas More

by washingtonh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Shapiro, Sonia Suarez
July 18, 2022

In a word, "Excellent! " I couldn't be more satisfied with Mr. Kris Brown and the service center. Surprisingly, the cost of an oil change, tire rotation, and complete checku More

by Mukul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brown
July 05, 2022

Bad experience working with service department as their main goal was to make as much money from me without regard to how it will impact the customer. I brought in my car for regular service and I was told More

by Nasirkhan100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kent Aldrich
Jul 05, 2022 -

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June 23, 2022

The experience was world class. I am a customer for life!!! My brothers whom is currently waiting on the new RX350 will be coming there to place his order. Also, my sister who is lo More

by reepafrancis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Diaz, Sonia Suarez
June 20, 2022

3:21 PM Mon June 20 Steven S. Westport, CT 6/20/2022 we have been taking our Lexus vehicles to this dealership for over 20 years. our most recent experience was nothing short More

by Steve.b.shapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff King
June 12, 2022

As usual, Kris Brown from the Service Department and Lexus of Westport whose service department is located in Fairfield, CT, never let us down. Kris took great care in looking after the repairs and keep More

by Mukul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brown
May 06, 2022

The check engine light came on in my Lexus IS 250. I took the car to the service center of the New Country Lexus of Westport in Fairfield, CT. After a thorough checkup, it was determined that the gas More

by Mukul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brown
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