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New Country Lexus of Westport

Westport, CT

4.5
1,259 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,259 reviews

August 27, 2015

Everyone was awesome! I was extremely happy with this service, and highly recommend using this dealership! I will use them again! Everyone was super nice and made the ca More

by sasharv61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia, Paolo Beauplan
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 27, 2015

Great Experience! Customer service is on point. Jared was extremely attentive and answered all the questions we had. He kept in touch with us throughout the process. I' More

by ArelisRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Mario Cortella, Jared Epstein, Anthony Ferreri
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 27, 2015

Horrible Service Experience The Service department employee Ronnie was so unprofessional. My car was at the device center for a week and a half for a windshield replacement and n More

by ArelisRN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ronnie Goss
Oct 06, 2015 -

New Country Lexus of Westport responded

I apologize that your experience did not meet your expectations and took longer than expected. Thank you for the review, we appreciate the feedback. For your next scheduled service, please contact our Service Manager, Ken Esposito or Michael Mordoff who you dealt with recently. Ken and Mike will make sure we exceed your expectations and earn your trust back. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 24, 2015

Wonderful dealership! I bought a pre-owned car (not a Lexus) from Anthony. He treated us great from the moment we contacted him until we sat down to discuss the deal. And h More

by temple1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Ricky Garcia, Anthony Otero
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 20, 2015

ES 350 lease Very professional , knowledgeable , courteous , responsive service . Jessica was attentive to our requests , she responded well to our requests for da More

by John F
Recommend Dealer
Yes
Employees Worked With
Anthony Otero, Jessica Boiano
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 19, 2015

Great Experience!! Good Service!! I was recommended to this dealership and to Jessica through a friend. He told me that they would give me a good deal. He was so right. Jessica was More

by cofienyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Israel, Anthony Ferreri, Jessica Boiano
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 19, 2015

Easy with no pressure sales Nice sales associates and pleasant person at the front desk. Yulissa was very professional and personable at the same time. There was no undue pressur More

by Melissald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulissa Rodriguez
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 15, 2015

Pleasant I liked the way she works. I really don't know what to say except it was a very satisfactory experience. Good job Kasey Kellerman More

by Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Kellerman
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 14, 2015

Very professional and relaxed experience My experience was pleasant and pressure free from the moment I walked into the showroom. Patrick spent time with me test driving vehicles and discuss More

by vin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lomnitzer
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

August 13, 2015

Professional, friendly, and courteous Thoughtout my first leasing experience with New Country Lexus of Westport, the entire process from the sales to the service department was extremely p More

by Lmartinez426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Kellerman, Kenneth Esposito, , Michael J. Buchbinder
Oct 06, 2015 -

New Country Lexus of Westport responded

Thank you for your review! We appreciate your buisness and welcome to the New Country family. Our All New state-of-the-art Lexus Service Center in Fairfield is now open. Your comfort is important to us! Enjoy our beautiful new waiting lounge with 2 Flat Screen TV's, Variety of Bagels, Gourmet Coffee and Espresso, Cold Beverages, Fresh Fruit, Assortment of Snacks, Wifi Business Center with 3 iPads and work essentials, Daily Newspapers, large selection of the latest Magazines, Complimentary Car Wash with every Service, Home Pickup and Drop-off available for any Major Service and a fleet of over 50 New Lexus loaner vehicles by appointment for services over 2 hours. Service, Parts and Body Shop hours are Monday through Friday 7am-8pm and Saturday 7:30am-5pm. For your next service appointment or If you need anything during your Lexus ownership please contact us at www.lexusofwestport.com. For New Lexus vehicle: 5k mile and 10k miles Services are Complimentary For Certified Pre-Owned Lexus vehicles: Your 1st Oil Change at 5k miles from delivery date is Complimentary. Best Regards, J.R. Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x6912

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