New Country Lexus of Westport
Westport, CT
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Everyone was awesome! I was extremely happy with this service, and highly recommend using this dealership! I will use them again! Everyone was super nice and made the ca I was extremely happy with this service, and highly recommend using this dealership! I will use them again! Everyone was super nice and made the car buying experience worth the time. I am an hour plus away and will definately use them again! More
Great Experience! Customer service is on point. Jared was extremely attentive and answered all the questions we had. He kept in touch with us throughout the process. I' Customer service is on point. Jared was extremely attentive and answered all the questions we had. He kept in touch with us throughout the process. I'm glad I looked for him as my friend recommended More
Horrible Service Experience The Service department employee Ronnie was so unprofessional. My car was at the device center for a week and a half for a windshield replacement and n The Service department employee Ronnie was so unprofessional. My car was at the device center for a week and a half for a windshield replacement and no one touched the car. Ronnie kept telling me different dates & times. He would say he would call me back & never returned my calls. He never did the job he claimed he was doing. I was without my car for almost two weeks. I had to call the service department several times until Mike (I believe that his name) who I believe is the manager was able to resolve my problem. He was very helpful. He was able to get my car done in one day, which is what usually takes to replace a windshield. More
Wonderful dealership! I bought a pre-owned car (not a Lexus) from Anthony. He treated us great from the moment we contacted him until we sat down to discuss the deal. And h I bought a pre-owned car (not a Lexus) from Anthony. He treated us great from the moment we contacted him until we sat down to discuss the deal. And he gave us an awesome deal! Ricky was wonderful w/the financing. Matt was very informative as well. It was a fantastic experience and I highly recommend that you go to this dealer for your next car. They treat you like family. And I am loving my new wheels! More
ES 350 lease Very professional , knowledgeable , courteous , responsive service . Jessica was attentive to our requests , she responded well to our requests for da Very professional , knowledgeable , courteous , responsive service . Jessica was attentive to our requests , she responded well to our requests for damage coverage , excess mileage forgiveness, and free maintainance . More
Great Experience!! Good Service!! I was recommended to this dealership and to Jessica through a friend. He told me that they would give me a good deal. He was so right. Jessica was I was recommended to this dealership and to Jessica through a friend. He told me that they would give me a good deal. He was so right. Jessica was great and we chatted abut the deal in length before I actually went in with my wife to make sure we had everything in order. Everything was lined up and when we got there we test drove car and finished the deal in no time. Anthony was also great and very professional. More
Easy with no pressure sales Nice sales associates and pleasant person at the front desk. Yulissa was very professional and personable at the same time. There was no undue pressur Nice sales associates and pleasant person at the front desk. Yulissa was very professional and personable at the same time. There was no undue pressure to buy a certain vehicle. More
Pleasant I liked the way she works. I really don't know what to say except it was a very satisfactory experience. Good job Kasey Kellerman I liked the way she works. I really don't know what to say except it was a very satisfactory experience. Good job Kasey Kellerman More
Very professional and relaxed experience My experience was pleasant and pressure free from the moment I walked into the showroom. Patrick spent time with me test driving vehicles and discuss My experience was pleasant and pressure free from the moment I walked into the showroom. Patrick spent time with me test driving vehicles and discussing the options and worked with me to make the numbers work. I couldn't be happier with the car and would highly recommend New Country Lexus in general and Patrick in particular. More
Professional, friendly, and courteous Thoughtout my first leasing experience with New Country Lexus of Westport, the entire process from the sales to the service department was extremely p Thoughtout my first leasing experience with New Country Lexus of Westport, the entire process from the sales to the service department was extremely professional. Each member of the New Country Lexus Team were friendly and made me feel at ease with their customer service skills and truly represented the dealership at its fullest. I would recommend any family, friend, or even stranger to New Country Lexus of Westport and tell them of my positive experiences. More