Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Country Lexus of Westport
Westport, CT
1,285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,285 reviews
October 22, 2015
Exchange of 2013 Lexus for 2015 I was able to turn in my 2013 LX 350 early, over mileage, and receive the exact same 2015 model, with additional mileage, for a lower monthly lease pa I was able to turn in my 2013 LX 350 early, over mileage, and receive the exact same 2015 model, with additional mileage, for a lower monthly lease payment. More
by jscarbrough
Employees Worked With
Yulissa Rodriguez
October 21, 2015
Excellent Customer Service My daughter recommended that we visit Lexus in Westport. We were very pleased with our salesperson, Noel Samuels.. He and his manager made it possibl My daughter recommended that we visit Lexus in Westport. We were very pleased with our salesperson, Noel Samuels.. He and his manager made it possible for to leave the dealership on the same day after 10:30pm with our SUV. Without a doubt we will recommend Lexus in Westport for excellent customer service. We are enjoying our purchase - thanks Noel More
by CB
Employees Worked With
Noel Samuels
October 20, 2015
pleasurable experience Great RX350, but we have been purchasing or leasing a Lexus for over fifteen years. Jessica was knowledgeable, showed pleasant patience in making the Great RX350, but we have been purchasing or leasing a Lexus for over fifteen years. Jessica was knowledgeable, showed pleasant patience in making the sale work. She was very professional and it was a pleasure to work with her. More
by dolordel
Employees Worked With
Ricky Garcia, Jessica Boiano, Kasey Kellerman
October 19, 2015
Happy for the Fourth Time! Love my RX 350. This is my fourth one and third one from this dealership. Yulissa was an absolute pleasure to deal with and she has continued to stay Love my RX 350. This is my fourth one and third one from this dealership. Yulissa was an absolute pleasure to deal with and she has continued to stay in touch with any questions or concerns we may have. Top notch organization! More
by Markfaf
Employees Worked With
Mario Cortella, Yulissa Rodriguez, Gil Perreira
October 17, 2015
Excellent, 10 stars! When buying my new NX I communicated with Noel Samuels and he gave me his best offer right over the internet. I had visited others dealers and their f When buying my new NX I communicated with Noel Samuels and he gave me his best offer right over the internet. I had visited others dealers and their first offer was significantly higher and you had to haggle to get to the price you wanted. I enjoyed their honesty throughout the process and given my research, they gave me an excellent deal. They treated me very professionally as well. Given I had gone to other dealerships for the same vehicle and one had given me the same price, something about this dealership felt right and I am glad I did business with them. I drove over an hour for them and it was definitely worth it! They have gotten themselves a lifetime customer and I'd recommend them to anyone looking for a new lexus. More
by arianas2004
Employees Worked With
Nick Belli, Noel Samuels
October 17, 2015
Kasey Kellerman was very pleasant & knowledgeable Kasey offered to let us drive as many different models as we wanted. We have owned a 450 RX & tried that again but also tried the 300 NX hybrid. We we Kasey offered to let us drive as many different models as we wanted. We have owned a 450 RX & tried that again but also tried the 300 NX hybrid. We went with the slightly smaller NX for gas mileage & better price. Mario the sales manager explained the full - pay lease arrangement & environmental protection upgrade which made good sense. Happy to get the $1K incentive plus $17K credit go my 2010 450RX. Showroom was very attractive,providing a pleasant overall experience. More
by Margaretbondy
Employees Worked With
Mario Cortella, Patrick Lomnitzer, Kasey Kellerman
October 15, 2015
The most amazing car buying experience ever! I want to start off by saying without the knowledge and effort of Joe Jacob, I would never have purchased my new Lexus. From the moment we spoke on th I want to start off by saying without the knowledge and effort of Joe Jacob, I would never have purchased my new Lexus. From the moment we spoke on the phone I knew he was going to be fair and honest with me. this is my first Lexus and will certainly not be my last thanks to Joe and Anthony. He gave me his very best figure at first and that was what made me happy because all other dealers were not as aggressive and straight forward as Joe. On delivery my car was ready to go with a beautiful bow and Allen taught me everything possible. Thank you so much for the great experience and I will see you in three years! More
by megfitz
Employees Worked With
Joe Jacob, Anthony Ferreri, Allen Moore
October 14, 2015
Customer satisfactoon The employees at this dealership work with you to make sure that you have the easiest and fastest experience when buying a Lexus. We were very please The employees at this dealership work with you to make sure that you have the easiest and fastest experience when buying a Lexus. We were very please with the customer service with everyone at this dealership. More
by pbellantoni
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Jared Epstein, Anthony Ferreri, Elias Gonzalez
October 13, 2015
Quick and easy My experience at Lexus of Westport was a quick and easy painless process. I did my research before hand so I knew exactly what I wanted. I made a de My experience at Lexus of Westport was a quick and easy painless process. I did my research before hand so I knew exactly what I wanted. I made a deal and was in and out the door in a little bit over an hour for leasing my new vehicle. More
by CCotaling
Employees Worked With
Mario Cortella, Jared Epstein
October 13, 2015
I went for a used car and ended up getting a new one! With good manners and without being pushy Noel explained the benefits of leasing a new car instead of buying a 10 year old used car. Flexible and un With good manners and without being pushy Noel explained the benefits of leasing a new car instead of buying a 10 year old used car. Flexible and understanding my needs and budget limitations. More
by ELECE
Employees Worked With
Michael J. Buchbinder, Anthony Ferreri, Noel Samuels
