
New Country Lexus of Westport
Westport, CT
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A Dream comes true An excellent experience with everyone I dealt with. I am happy to be a part of New Country Family!! Never thought I would be driving A Lexus, thanks An excellent experience with everyone I dealt with. I am happy to be a part of New Country Family!! Never thought I would be driving A Lexus, thanks for making my dream come true!! More
The Luxury of a Lexus I had a very satisfying experience with Westport Lexus .. From the first phone call of me inquiring about the car to receiving the car to the current I had a very satisfying experience with Westport Lexus .. From the first phone call of me inquiring about the car to receiving the car to the current Lexus emails . All good, courteous smart eager to help and patient staff. I'll be a a life long customer of Lexus ... Thank you all Lauren Nill More
Exceeds expectations, will not go to any other dealership!!! I want to express complete customer satisfaction in purchasing my 2015 NX . I was very impressed and happy with my salesperson, Jay Stokols. He went a I want to express complete customer satisfaction in purchasing my 2015 NX . I was very impressed and happy with my salesperson, Jay Stokols. He went above and beyond my expectations, him and Nick (Sales Manager) worked with me and presented all the options that made sense to me and my budget. Anthony in the finance department was superb, he took his time to explain all the details in the contract and answered all my questions; as well as my family's. Being a girl from Latin roots, my whole family would come to the negotiations to support me. I was again impressed by the detailed attention provided to me and my whole family. I could have not chosen a better dealership than New Country Lexus of Westport, to everyone involved in my purchase of my new Lexus, all I have to say is Thank you!!! You really have made this experience one to remember. More
Simple, Straight Forward, painless A very pleasant experience. I would recommend New Country Lexus to friends looking to purchase a new Lexus. Very polite, courteous, and competent grou A very pleasant experience. I would recommend New Country Lexus to friends looking to purchase a new Lexus. Very polite, courteous, and competent group of people. More
Didn't waste my time. Respected my limitations. Left in car! I came in a month before and stated I would not be leaving with a lease but got the full treatment/explanation as though I were a full closed high end I came in a month before and stated I would not be leaving with a lease but got the full treatment/explanation as though I were a full closed high end sale. Then Patrick followed up and I felt he kept me on his radar and earned my giving it a go on meeting my financial restrictions when I was ready to lease. He tried to get me every perk and rebate. We closed the deal and I had to leave for a party from which he picked me up personally as the showroom was closing so I could come get the freshly cleaned and prepared car. It took two and a half hours after closing to arrange insurance (insurer's errors) and the last details of financial paperwork. No one grimaced at the late hour or inconvenience on a Friday night. That was impressive and made me feel valued knowing they had long commutes home in traffic because of me. I am very impressed with the personal attention even though my car was not top of the line and it was my first contract with New Country. I'd return next time in a heartbeat. More
ROYALTY New country knows how to treat their clients. They make you feel like you are their one and only customer and place all attention on and around you w New country knows how to treat their clients. They make you feel like you are their one and only customer and place all attention on and around you when placing you into one of their vehicles. I dealt with three people in this process, and all three blew me away with their customer relations. Kasey, my sales consultant, Anthony Ferreri, the business manager, and last but certainly not least, my technology specialist. I would recommend anyone to New country, as I am 100% confident that they will treat any of my referrals, as great and flawlessly, as they treated me. More
Best Lexus Dealership in Connecticut New Country Lexus of Westport sets the standard for professionalism, reliability, and customer care. Both Jessica Boiano and Anthony Ferreri are kn New Country Lexus of Westport sets the standard for professionalism, reliability, and customer care. Both Jessica Boiano and Anthony Ferreri are knowledgeable, accessible, and affable which made the purchase of our new RX an enjoyable experience , Allen Moore's attention to detail and efficiency left us with no unanswered questions about our new vehicle. This purchase was our third from. New Country and we plan on continuing the relationship . More
Easiest lease! Wow! I had the pleasure of having Jessica Boiano as my sales rep. Not only was she a pleasure to work with but she was the most knowledgeable sales ca Wow! I had the pleasure of having Jessica Boiano as my sales rep. Not only was she a pleasure to work with but she was the most knowledgeable sales car representative I have ever encountered. She was able to answer and explain every last detail regarding the lease along with how all the bells and whistles of the RX 350 work. I had been to several car dealerships prior to purchasing my lease and New Country Lexus of Westport was by far the most pleasurable experience. They made leasing a new car hassle free. More
Excellent service for excellent product We had a great experience at New Country Lexus. Patrick in sales was incredibly friendly and knowledgeable and helped us make a decision on the NX 20 We had a great experience at New Country Lexus. Patrick in sales was incredibly friendly and knowledgeable and helped us make a decision on the NX 200t we leased, Mario in finance was quick and efficient, and Gil in technology was able to explain all the bells and whistles on the new car so that we could completely understand it. We would highly recommend anyone looking for a new car to work with that team! More
Trade in of 2010 ES for 2015 GS I loved my red ES 350 but after last winter, decided I had to have AWD. Saw on line that this dealer had the car I wanted in stock so called and pret I loved my red ES 350 but after last winter, decided I had to have AWD. Saw on line that this dealer had the car I wanted in stock so called and pretty much made the deal over the phone; they had the car ready for us to purchase the next Saturday. Anthony was lovely to deal with and really knew his business. More