Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Country Lexus of Westport
Westport, CT
1,285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,285 reviews
December 15, 2015
A nice shopping experience Joe Jacob was super nice, a very knowledgeable salesman. Made my new car experience very pleasant! I will always return to Lexus of Westport!! Thank Joe Jacob was super nice, a very knowledgeable salesman. Made my new car experience very pleasant! I will always return to Lexus of Westport!! Thank you Joe! More
by Jenny8935
Employees Worked With
Joe Jacob
December 15, 2015
Second very positive buying experience Very positive experience . Should offer complete service for life of lease as Mercedes and bmw do. Had to work hard on price, and was disappointed tha Very positive experience . Should offer complete service for life of lease as Mercedes and bmw do. Had to work hard on price, and was disappointed that coupon sent was not used in addition to price quotes. More
by Alan
Employees Worked With
J.R. Buchbinder, Alfred Liosi Jr., Nick Belli, Jay Stokols
December 15, 2015
Great car shopping experience David was very thorough and friendly from start to finish. He answered all our questions and met our expectation. Will recommend to family and friends David was very thorough and friendly from start to finish. He answered all our questions and met our expectation. Will recommend to family and friends. More
by Angel
Employees Worked With
Mario Cortella, David Matys, Allen Moore, David Matys
December 14, 2015
Overall excellent experience beginning to end. Sales process was very clear and straightforward. Everything committed to was kept. Very good process from paperwork to getting the car. Follow up was Sales process was very clear and straightforward. Everything committed to was kept. Very good process from paperwork to getting the car. Follow up was excellent. More
by coati1
Employees Worked With
David Matys
December 13, 2015
Friendly dealership, good service Yulissa was very helpful. She knew the cars well, understood our requirements and make the process of selecting and purchasing the car easier. I wish Yulissa was very helpful. She knew the cars well, understood our requirements and make the process of selecting and purchasing the car easier. I wish her all the best. More
by Sanjiv Mishra
Employees Worked With
Yulissa Rodriguez
December 11, 2015
First Time Lexus Buyer This was our first experience with New Country Lexus of Westport and everyone at the dealership was friendly, professional and knowledgeable. Our sale This was our first experience with New Country Lexus of Westport and everyone at the dealership was friendly, professional and knowledgeable. Our sales associate, Patrick Lomnitzer, was so easy to work with. He took the time to assure we understood all the details before buying our new Lexus. More
by A. deCant
Employees Worked With
Anthony Ferreri, Patrick Lomnitzer, Allen Moore
December 10, 2015
Car Shopping on a whole new level!! It was a pleasure working with Anthony O., Anthony F. and Allen. We were allowed to take our time to drive different vehicles and ask many questions w It was a pleasure working with Anthony O., Anthony F. and Allen. We were allowed to take our time to drive different vehicles and ask many questions without feeling rushed to make a deal. Definitively a whole new car buying experience and I loved it!! Thank you!! More
by Naty2628
Employees Worked With
Anthony Otero, Anthony Ferreri, Allen Moore
December 10, 2015
New car lease for my Mother-in-law I was turning in a leased 350 ES and looked to lease another vehicle. I spent several days calling various dealers including the dealership that I had I was turning in a leased 350 ES and looked to lease another vehicle. I spent several days calling various dealers including the dealership that I had leased the current vehicle I had. When I contacted New Country of Westport I had experienced the usual "nothing great" routine. I then met Patrick Lomnitzer. He was knowledgeable, and spent a quality conversation around the improvements in the new model. He knew his product inside and out. When we got to pricing there was no reason to haggle...he cut to the chase and offered me the terms I was looking for. And the day we bought/leased the car there were no surprises and no hidden costs. Mario took over and spent as much time as my mother-in-law required never getting impatient. He was tremendous!!! We then spent time with the service tech reviewing the features and getting phones added ect. His name escapes me but again the service level was delightful. We put a big red bow on the car...took pics with my 84 year old mom and away we went. A great day and a great dealership. More
by HarrietM123
Employees Worked With
Mario Cortella, Patrick Lomnitzer
December 09, 2015
My Experience This is the 2nd car we bought from this dealership this year. Excellent customer support from everyone. Nice atmosphere and friendly people . A This is the 2nd car we bought from this dealership this year. Excellent customer support from everyone. Nice atmosphere and friendly people . A great experience all around. More
by cconstand
Employees Worked With
Yulissa Rodriguez
November 23, 2015
Great customer service Great people, attentive workers , comfortable experience. Would definitely recommend this dealership to anyone looking to lease or buy a car. Workers Great people, attentive workers , comfortable experience. Would definitely recommend this dealership to anyone looking to lease or buy a car. Workers really knew the ins and outs of the car of which you are purchasing! All and all the best experience yet More
by Marcello gs350
Employees Worked With
Anthony Ferreri, Jessica Boiano
