
New Country Lexus of Westport
Westport, CT
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I recommend the Lexus of Westport dealer My experience @ this dealer was very favorable. Yulissa, my sales agent, listened & was very responsive to what I was looking for & trying to meet my My experience @ this dealer was very favorable. Yulissa, my sales agent, listened & was very responsive to what I was looking for & trying to meet my financial demands along with the sales manager, Nicholas Belli. It took a number of phone calls along with a visit to finalize. Simply, it was all very professional & I was pleased with the outcome. More
Great Experience ! Great experience with our sales executive, Anthony Otero. Anthony did everything in his power to meet our needs. He is a gentlemen, knowledgeable Great experience with our sales executive, Anthony Otero. Anthony did everything in his power to meet our needs. He is a gentlemen, knowledgeable and not high pressuring in any way. I would be happy to recommend him to any of my friends. Allen Moore obviously has a great knowledge of the automobile and was all to happy to give us a comprehensive explanation of how to use the equipment in the vehicle. He also said we could call upon him at any time if we don't know how to use any of the equipment. We did ,however, have an unpleasant experience with the business manager. We thought we were in the office of Anthony Ferreri just to finalize lease papers but that was not the case. We were subjected to a sales pitch about insurance packages and felt pressure by his wanting us to buy an insurance package. Although Anthony was very nice, we found that too much time was spent explaining someting that we could not afford nor desire to purchase. The insurance package is something that should be offered by our salesman and either accepted or denied immediately without a long drawn out sales pitch by the business manager. This is a huge turnoff. I am quite certain this is not Anthony's fault but the Lexus protocol and way of doing things in order to sell more policies. Shame on Lexus for trying to squeeze the clients for another several hundred dollars after they have signed leases worth thousands and thousands of dollars. More
lease Experience Jessia was the most knowledgable, ernest and efficent sales person I have ever dealt with. Great Work and thank you for making the experience a pleas Jessia was the most knowledgable, ernest and efficent sales person I have ever dealt with. Great Work and thank you for making the experience a pleasure. Its much appreciated. More
Great service. This dealership cares about your needs.. they want you to be 100 % happy B4 yout purchase your vehicle. Jessica made sure the deal went smooth in ever This dealership cares about your needs.. they want you to be 100 % happy B4 yout purchase your vehicle. Jessica made sure the deal went smooth in every which way possible.. this was the 2nd car i purchased from her and I will be certain to buy more in the future. More
Great experience David, Allen, and Anthony were all very professional and helpful. I had a great experience and would recommend Lexus of Westport to anyone looking for David, Allen, and Anthony were all very professional and helpful. I had a great experience and would recommend Lexus of Westport to anyone looking for a car! More
My New Toy Anthony was easy to work with. Robert Rubino was so knowledgeable with all the new bells & whistles. Showed us how everything worked that we needed. Anthony was easy to work with. Robert Rubino was so knowledgeable with all the new bells & whistles. Showed us how everything worked that we needed. Really made for a great experience. More
Best Sales Team Ever I'm a pain in the neck to deal with. Joe Jacob gave me all the answers to my hundreds of questions which made me and my wife feel comfortable. And h I'm a pain in the neck to deal with. Joe Jacob gave me all the answers to my hundreds of questions which made me and my wife feel comfortable. And he and Nick B. (sales mgr) were completely honest with us and true to their word. They were also very fair in our dealings, knowledgable with all aspects of the car and mechanisms to acquire and met my timeframe. I highly recommend New Country Lexus of Westport. PS Mario was also terrific in Finance! More
Anthony Otero is a "10" all around. Anthony Otero will always be a 10 in my book for reaching out five months before my lease was up, taking advantage of the Lexus incentives this month Anthony Otero will always be a 10 in my book for reaching out five months before my lease was up, taking advantage of the Lexus incentives this month and providing us with a vehicle we are delighted with at a very reasonable monthly payment. He's a winner as is the new ES350. More
2016 gs 350 f sport Walked in and was greeted by a great guy Anthony Otero.We talked about some of the preowned cars which they had available and agreed to meet following Walked in and was greeted by a great guy Anthony Otero.We talked about some of the preowned cars which they had available and agreed to meet following day.The next day i. arrived they were having a big sale and both of the cars i was interested in were pending sale.Being disappointed i asked if they could locate one for me.Thats when they showed me a new one with a color combination we loved i explained i wasnt prepared to purchase new and it would have to be a deal i could not turn down.After a little haggling i now have a new car in driveway which i got a fantastic deal on.Everybody at westport lexus are great people that just want you to have a great sales experience. More
Unmatched, unparalleled customer-centered service I went to countless dealerships and met with many dealers before I came to NCLW and met Rish. From the first interaction, my wife and I were greeted I went to countless dealerships and met with many dealers before I came to NCLW and met Rish. From the first interaction, my wife and I were greeted with a professionalism and enthusiasm that was unmatched. Rish was thoughtful in his questions, trying to best understand our needs. Unlike other dealers and dealerships, I felt like he was working for us, trying to find the best car at the best price. My family walked away with a beautiful ES300h, and most importantly, satisfied. Thanks, Rish and the rest of the NCLW team. More