Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Country Lexus of Westport
Westport, CT
1,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,255 reviews
January 07, 2016
Professional, Patient, and NOT PUSHY. This was my first time purchasing a car. I needed an affordable car and I needed it quick, so I could report to my new command. And they came through This was my first time purchasing a car. I needed an affordable car and I needed it quick, so I could report to my new command. And they came through for me. By far, it's the best experience I had with a dealership. If and when I'm in the market for a new ride, I will definitely return to this dealership first. Thanks again Mr. Moczulski and Mr. Garcia. More
by Jha-gnessa2016
Employees Worked With
Ricky Garcia, Michael Moczulski
Helpful December 30, 2015
1st time buyer at Lexus of Westport I've owned my RX 350 for 3 days now. Today, day 3, my salesman (Mike Stone) called to inquire regarding my satisfaction with my purchase. I'm thrille I've owned my RX 350 for 3 days now. Today, day 3, my salesman (Mike Stone) called to inquire regarding my satisfaction with my purchase. I'm thrilled with this Lexus product and I'd recommend this vehicle to anyone. I'd also recommend Mike Stone, very knowledgeable, willing to drive me all over Fairfield County to see inventory and generally be there to answer questions too. To back up in time a bit, when we arrived at the dealership 3 days ago, I was informed that the delivery process would take anywhere from 1.5 to 3 hours. Delivery would include in order of importance 1) I was permitted to inspect the car inside and out in order to insure that the vehicle was properly prepared for delivery, it was. 2) Process paperwork, refreshments and snacks, nice touch (hand over the check). 3) A technology specialist was assigned to demonstrate and then to instruct me on the use (how to take advantage) of all of the awesome technology this vehicle includes, wow. 4) My salesman appeared towards the end of the demonstration to lend a hand answering questions and assuring our family that if we should have any questions after we leave that they'd be more than happy to set aside time to assist us. 5) Photo op, family, sales and tech staff and Lexy sporting the RED bow. Another nice touch! 3 hours later I drove off the lot fully versed on my new Lexus. I'm very satisfied with the price negotiated, the professionalism and the way we were treated, more like family members than just customers. To sum it all up, I'd have to say "top notch", "satisfying"!!! More
by DaveK
Employees Worked With
Nick Belli, Anthony Ferreri, Allen Moore, Mike Stone
December 30, 2015
No hazel & straight forward negotiation! Customer oriented group! It was a pretty good experience from my first time visiting the dealer until the deal was concluded, including the delivering Customer oriented group! It was a pretty good experience from my first time visiting the dealer until the deal was concluded, including the delivering of the car! More
by JGP
Employees Worked With
Nick Belli, Mario Cortella, Joe Jacob, Anthony Ferreri, Gil Perreira
December 30, 2015
Professional & efficient Lexus of wesport was professional nd accurate on everything about the car, Lexus as a company and financing. It truly was an easy purchase. I was trea Lexus of wesport was professional nd accurate on everything about the car, Lexus as a company and financing. It truly was an easy purchase. I was treated with respect and i know I came away with a car I love this is perfect for my lifestyle. More
by Mkrepak88
Employees Worked With
Nick Belli, Mario Cortella, Jared Epstein, Anthony Ferreri
December 29, 2015
Great experience I had the pleasure of dealing with Patrick Lomnitzer and Mario Cortella in the lease of a 2015 Lexus NX 350. This is my fourth Lexus leased from New C I had the pleasure of dealing with Patrick Lomnitzer and Mario Cortella in the lease of a 2015 Lexus NX 350. This is my fourth Lexus leased from New Country Lexus of Westport and was by far the best experience. Patrick was very knowledgeable about the models and nothing was a problem. He was easy to work with and is a great "deal-making" salesperson. Mario was also great. He answered all my questions and made me comfortable throughout the transaction. I highly recommend the dealership and these gentlemen Dan Parrett More
by dan
Employees Worked With
Mario Cortella, Patrick Lomnitzer
December 27, 2015
Great buying experience Noel was a very knowledgeable and professional salesperson. He was also very friendly, patient, and accommodating by staying over late to allow me the Noel was a very knowledgeable and professional salesperson. He was also very friendly, patient, and accommodating by staying over late to allow me the time to decide on what I wanted to do. The experience was not stressful and I was not pressured, which has happened to me at other dealerships and I appreciated that a lot. Mario was also very good with explaining the financial side of the purchase. It was overall a great experience at Westport Lexus. More
by Zettyval1
Employees Worked With
Mario Cortella, Noel Samuels
December 24, 2015
LX 570 new purchase Jared handled everything from start to finish. Jared is a very thoughtful and considerate salesman who took pride in the customer experience. I will b Jared handled everything from start to finish. Jared is a very thoughtful and considerate salesman who took pride in the customer experience. I will be returning again to see Jared when my lease is up. More
by Ted Westport CT
Employees Worked With
J.R. Buchbinder, Mario Cortella, Jared Epstein
December 18, 2015
Fantastic, friendly service. Jared Epstein is a personable, and knowledgeable salesmen at Westport Lexus that made it such a great experience to look and buy a new car. Jared fol Jared Epstein is a personable, and knowledgeable salesmen at Westport Lexus that made it such a great experience to look and buy a new car. Jared follows up on any questions or concerns you may have. More
by Newrx350
Employees Worked With
Alfred Liosi Jr., Jared Epstein, Anthony Ferreri
December 16, 2015
Total satisfaction Without hesitation I'm happy to write this review to express how satisfied I was with the professionalism of my sales person Noel Samuels. He really t Without hesitation I'm happy to write this review to express how satisfied I was with the professionalism of my sales person Noel Samuels. He really took time to make me feel comfortable during the entire transaction. I had a lot of questions and he gladly provided me with all of the answers. During the test drive he explained all of the features of the vehicle and was able to answers all of the questions that I asked of him. Based on the deal that I was able to get with Mr. Samuels, I know that I made a great decision by making this purchase. I can truly say that every time I get into my new Lexus CT 200h I truly enjoy the ride and performance of this vehicle. I plan on having a life time relationship with this dealership and I'm glad that I had the opportunity to do business with Mr. Samuels. More
by ezkw, san
Employees Worked With
Noel Samuels
December 16, 2015
Wonderful Jay ways great. Quick and helpful. Our 2nd Lexus from this dealership. Love the car and the service in the past has been great. A good experience Jay ways great. Quick and helpful. Our 2nd Lexus from this dealership. Love the car and the service in the past has been great. A good experience overall More
by Pgiul30
Employees Worked With
Jay Stokols
