New Country Lexus of Westport

no hassle car buying at its best Dealership provided the best pricing up front via the internet without hassle. Working with sales, business, and technical teams was very professional Dealership provided the best pricing up front via the internet without hassle. Working with sales, business, and technical teams was very professional, caring and easy. More

Professionalism At Its Best My experience with Lexus of Westport was phenomenal. Everyone in this dealership cares about the customer experience, it doesn't matter who you are w My experience with Lexus of Westport was phenomenal. Everyone in this dealership cares about the customer experience, it doesn't matter who you are working with: the salesperson, finance person or Technology guru, you will feel like your business matters and they are there to give you exceptional service. Yulissa not only provided excellent customer service, but was very knowledgeable about the car, she made sure my needs were met and that I walked out of the dealership with the car I had envisioned. Anthony was very nice and not pushy at all, which is a welcomed change. He made the whole experience very pleasant. He told me about all the different offers but ultimately let me decide on what I needed and I never once felt like he was using pressure tactics. Allen, the IT guru, was very patient showing me all the features the car had to offer and let me know I could call/email with any questions. Overall, this is a great dealership to do business with and speaks highly about its management philosophy. I would highly recommend for car shoppers to stop by and experience a different type of customer service. More

First time Lexus owner I am thoroughly enjoying my new Lexus. Having never experienced the car, I can honestly say I am in live. My only caveat is that the car is s bit of a I am thoroughly enjoying my new Lexus. Having never experienced the car, I can honestly say I am in live. My only caveat is that the car is s bit of a gas guzzler and does not get the marketed mpg. Mike Kaesmann was professional and knowledgeable making the entire experience fun. The dealership is absolutely beautiful right down to the stainless steel commodes. I plan on stopping in to speak with Joe Jacobs for a bit more clarification on a few things but other than that I am satisfied with my overall experience. More

Great Service I recently bought my third Lexus from New Country and my second with Yulissa. We handled everything but the pickup by email which was very convenie I recently bought my third Lexus from New Country and my second with Yulissa. We handled everything but the pickup by email which was very convenient given my busy life. Great experience all around. More

Juli made it easy. I called Juli for assistance with a key replacement and wound up turning in my leased 2014 GS350 and purchasing a new 2016 GS350. I do love that car. I called Juli for assistance with a key replacement and wound up turning in my leased 2014 GS350 and purchasing a new 2016 GS350. I do love that car. Juli, as all successful sales persons should be, is a real people person. She is sincere, genuine, helpful and product knowledgeable. From start to finish, the process took less than 48 hours, and could not have been easier and I could not have been treated better. This is the 4th vehicle we have purchased from this dealership. Nothing more need be said. More

Great Experience! Was looking to upgrade from my car and Michael made sure my new NX had everything I wanted. Predictive cruise control, good gas mileage and quiet on t Was looking to upgrade from my car and Michael made sure my new NX had everything I wanted. Predictive cruise control, good gas mileage and quiet on the road, I'm very happy I came to New Country Lexus! More

Sales associate was excellent. The finance manage Joe gave incorrect information and did not return a phone call or message. Gil after a home visit to rev associate was excellent. The finance manage Joe gave incorrect information and did not return a phone call or message. Gil after a home visit to review new car technology, there was two unanswered questions that he said he would call back later that day and I still have not recieved a call back. More

New Country Lexus / Mike Stone Thank You Lexus of Westport! This is our second car leased through your location and we are more than pleased. Mike Stone, Joe Jacob and Ricky Ga Thank You Lexus of Westport! This is our second car leased through your location and we are more than pleased. Mike Stone, Joe Jacob and Ricky Garcia took great care of us and didn't quit until we were happy. We always tell friends and family that they would be crazy to purchase or lease a car anywhere else. Everyone is incredibly knowledgeable, friendly, professional, precise and thorough. Thanks again for the incredible service and overall great experience. More

Recent car purchase I bought my first Lexus in Greenwich about 8 years ago, but decided to give the Westport dealership a chance for both the purchase of my new car and m I bought my first Lexus in Greenwich about 8 years ago, but decided to give the Westport dealership a chance for both the purchase of my new car and my trade-in. The sales person, manager, and other staff I worked with were very polite, informative and transparent. They made the process easy. I would definitely recommend using them to others. More

Dealership review I was frankly dreading the experience of shopping for a new car. We had visited a multitude of dealerships, tested drove numerous makes and models. I I was frankly dreading the experience of shopping for a new car. We had visited a multitude of dealerships, tested drove numerous makes and models. I came to Lexus of Westport and the entire experience was great. Jay was lovely! Everyone in the dealership was pleasant and helpful. I didn't feel pressured or overwhelmed. More