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New Country Lexus of Westport

Westport, CT

4.5
1,266 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,266 reviews

January 07, 2023

Today I had the pleasure of working with Logan Brown he made it such a smooth and delightful experience from start to finish and Sonia Suarez in finalizing. Thanks again. Will recommend & shop again! More

by Arcealex.w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Brown, Sonia Suarez
December 26, 2022

Fast response. Great communications. Hector was awesome and a pleasure to work with. Smooth delivery More

by ppatel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Diaz, Sonia Suarez
December 26, 2022

Never disappointed. Great service as usual. Kris Brown was excellent and took care of all our needs. More

by Mukul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Brown
December 19, 2022

Easy smooth transaction. Hector was easy to work with, forthright, and responsive. My only suggestion for improvement would be to give me the "up-sell" service options ahead More

by urgbat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Diaz
November 12, 2022

John Powers is great! My mom lives in Branford, CT and her Lexus RX350 was stolen last month. I live in California and needed to help her get a new vehicle. I called New C More

by Jeffrey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Powers
November 06, 2022

Great service. Hector, Steve and Sonja are amazing!! They never made me feel bad with iffy credit and went out of their way to help us!! More

by Ajhicks101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve , Hector Diaz, Sonia Suarez
October 28, 2022

Hector Diaz was extremely welcoming and made me feel comfortable throughout the process of viewing and purchasing my first Lexus. He wasn’t rushing me into anything and I loved that I can tell he had a More

by Celestefulcher18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Diaz, Sonia Suarez
October 23, 2022

My wife and I met Hector Diaz at the New Country Lexus Fairfield location. Hector treated us with respect, and he is a genuinely honest person, which is critical when purchasing anything. Hector is profe More

by pasqualeproto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Schapiro - 5 Stars. Car Detailers - 5 Stars, Hector Diaz, Elton Dos Santos, Josh Mojica, Matt Shapiro, Sonia Suarez
October 18, 2022

As always, it is a pleasure to work with the service department of New Country of Lexus Westport, CT More

by Mukul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brown
October 16, 2022

I couldn’t be happier! ! This is my first Lexus and dealing with Hector was an absolute pleasure!! He was extremely attentive, knew exactly what I wanted in a car and made i More

by Aimee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Diaz, Sonia Suarez
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