New Country Lexus of Westport

Amazing Experience I am currently into my lease three-months, and have never been more happy with my decision. I was referred to Jared Epstein by my cousin who had gotte I am currently into my lease three-months, and have never been more happy with my decision. I was referred to Jared Epstein by my cousin who had gotten a car from him a few weeks prior. From the moment I sat with Jared to discuss and weigh all my options, I felt like I was in the best hands there were. I did not for a minute feel pressured, or that I was being ripped off in anyway. I had visited another dealership in the area who actually made me feel extremely pressured into signing for the same exact make, year, and model ($132.00 More per month, PLUS an extra $3K down). Luckily I did not sign and came to Westport. It was a very easy decision as he gave me several options and worked with me down to the very wire. ANY questions I had he answered me ASAP, and took care of everything for me. There was a bump in the road as far as switching Titles and Ownership paperwork, and he went the extra mile to drive to go get it over 20 miles away. I also got into a car accident on the way to trade my old car in during a blizzard; and he volunteered a came to pick me up to get the new car. I 100% would request anyone going to Jared if they are looking for a great deal and honest service!!! More

Leased Vehicle Awesome experience at Lexus of Westport. No haggling easy to please and deal with. My salesguy Jared was extremely helpful with purchasing my new vehi Awesome experience at Lexus of Westport. No haggling easy to please and deal with. My salesguy Jared was extremely helpful with purchasing my new vehicle. I will definitely purchase another vehicle from Lexus of Westport! More

I was totally satisfied with my experience with sales staff Although, this was my first visit with this dealership, I felt at home with them. Jessica went out of her way to satisfy all my concerns and provide Although, this was my first visit with this dealership, I felt at home with them. Jessica went out of her way to satisfy all my concerns and provide all information regarding the car. There was absolutely no sale pressure to purchase the vehicle. They knew all well that with honest discussion, i would make the right decision to purchase the car. All they wanted to do is to convince me the to buy the right car for my need. All sales staff were very cordial, especially Jessica Delima, who was willing to go extra mile to make sure that i buy the right car. They delivered the car at my house and Allen Moore spent enough time to go over all technical details and complicated working of the vehicle. In all, I am 100% satisfied with my experience with this dealership and sales staff. I would not hesitate to recommend this dealership to my friends and family. More

easy transaction exc. and very professional dealership to do business with. all parties involved in transaction were very knowledgeable and a pleasure to deal with. exc. and very professional dealership to do business with. all parties involved in transaction were very knowledgeable and a pleasure to deal with. thanks to jared, al, allen, and joe for a very comfortable experience in the purchase of a 2016 es350, and am looking forward to my next vehicle purchase with them in the future. More

Ease of Buying I was worried about purchasing a car from Lexus of Westport due to hearing so many negative reports about the dealership and their employees. I was I was worried about purchasing a car from Lexus of Westport due to hearing so many negative reports about the dealership and their employees. I was happily surprised when I made contact with the dealership and was able to select and negotiate a car without going into the dealership. I was not harassed by the salesman I contacted. He gave me the information I requested and allowed me to come to a decision whether to buy or not. I was picked up at my home and driven to the dealership to pay for the vehicle I chose by my salesperson. All in all it was a good experience. More

Jared was awesome ! Jared Epstein .... best sales person ever ....told me everything thing I needed to know ... even how to use my remote start :) highly recommend him to Jared Epstein .... best sales person ever ....told me everything thing I needed to know ... even how to use my remote start :) highly recommend him to anyone looking for a car! More

The best car buying experince - bar none Purchased my l/certified RX 350 through this dealership late on Friday and at least 3 people stayed well over an hour after their regular work-hours t Purchased my l/certified RX 350 through this dealership late on Friday and at least 3 people stayed well over an hour after their regular work-hours to make sure they'd accommodate me and without exhibiting any hint at timing- that's going beyond in my vocabulary! I dealt with Anthony and Otero and he was very knowledgeable, accommodating, and honest without any games - can't recommend enough! More

CANNOT RECOMMEND ENOUGH Great communication, great service, delivered exactly was requested. No surprises. I would highly recommend Jared Epstein to anyone looking for a ne Great communication, great service, delivered exactly was requested. No surprises. I would highly recommend Jared Epstein to anyone looking for a new vehicle. The entire process was streamlined and made enjoyable. Vehicle was purchased as a gift for my wife and Jared was able to coordinate the transaction perfectly. More

DON'T BUY BEFORE VISITING NEW COUNTRY New Country Lexus got my attention from the minute Jared Epstein responded to my online inquiry. His response was immediate, informative, courteous New Country Lexus got my attention from the minute Jared Epstein responded to my online inquiry. His response was immediate, informative, courteous and his price blew away the competition. His follow up calls and emails were helpful and supportive without being pushy. His professionalism continued when we visited the show room and throughout the process of buying the car. Joe Jacob thoroughly and knowledgeably guided us through the financial transaction. In our experience, Jared and Joe proved to be an outstanding team and New Country a first rate operation. More

The very BEST you can get Last week I drove past Hoffman Lexus [where I live 10 minutes away from] to drive over an hour to meet with "Big Mike". I had called earlier that week Last week I drove past Hoffman Lexus [where I live 10 minutes away from] to drive over an hour to meet with "Big Mike". I had called earlier that week asking about some cars and his professionalism and knowledge really made an impression. I had two very poor and unacceptable experiences with Hoffman so I figured why not try another dealer before I give up on buying a certified Lexus. When I drove down it was late on a Saturday and the whole staff greeted me as I walked through the showroom. Every member showed that they wanted to be there and enjoy there job which is important in sales. I began dealing with Michal M. And told him what I wanted and what type of budget I wanted to stay in. He didn't try to push a car that was out of my budget which I appreciated. We took a road test which he explained all of the features and showed he had great knowledge of the product. We went inside and met with Alfred the sales manager. He was just as friendly and helpful. These guys really are a pleasure to work with and they don't pressure you like a lot of the other places do. They also don't play games with pricing because they already price their products very well..... trust me I was doing research for weeks. You can definitely be confident in there pricing structure. Now onto the best part. I put a deposit and was supposed to pick up the car later that week. Well my wife was pregnant and we ended up having our baby girl. Most places would have required us to drive down with my wife and do all the paperwork. We had already sold our other vehicle so we only had one . What they did next was one thing I'll never forget. They actually brought the car to the hospital while we were there(over an hour away) and we did all the paperwork there. They are simply the best. I had an emergency and they went above and beyond to make the situation as easy as possible. Wow!! You just don't get that kind of service anywhere. I would recommend not to even bother calling any other dealer. They will not treat you as well as these guys. They even sent the technology expert to pair our Bluetooth and setup the seat settings and whatnot at the hospital. I PROMISE YOU WILL NOT GET BETTER SERVICE ANYWHERE ELSE. My service here was probably the best I've ever received at any retail environment. Friendly knowledgeable staff that care about you and they treat you like part of the family. Any Lexus I ever buy will be here. Thanks again Mike M. And Alfred for such an exceptional buying experience. You guys deserve recognition for that. More