
New Country Lexus of Westport
Westport, CT
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Koury's Big Day New Country Lexus of Westport is where we got our car JOHN ANNUNZIATO, our salesman, was the best by far. Thanks for handling geverything so New Country Lexus of Westport is where we got our car JOHN ANNUNZIATO, our salesman, was the best by far. Thanks for handling geverything so well. Kariene Koury and family. More
My fourth car from Lexus of Westport in 20 years The main reason I keep coming back to this dealership is the quality of its service department, especially Ronnie Goss. Ronnie is the most competent The main reason I keep coming back to this dealership is the quality of its service department, especially Ronnie Goss. Ronnie is the most competent, friendliest, most customer-oriented person I've ever met in the auto industry. My current car, a 2015 RX, had a weird operating glitch that became apparent right after I took delivery of it. Two visits to the shop had not fixed it, On my third visit, Ronnie was my service advisor, and he was determined to get to the bottom of the problem. He was pretty sure he had gotten it fixed (by ordering a replacement part), but he wanted to make sure that I, an older woman, was not being sent home for the weekend with a problem. So he gave me his personal phone number and told me to call him if the problem recurred. Fortunately, three years have passed, and it has not recurred. But every time I take my car in for servicing, Ronnie gives me a big hello and provides the same great customer service. More
New Lexus experience This is our second Lexus through the dealership. So when the dealership reached out to me with their new promotion it was a no brainer. I called David This is our second Lexus through the dealership. So when the dealership reached out to me with their new promotion it was a no brainer. I called David Matys who worked very hard on a deal along with the general manager Michael Buchbinder that I was comfortable with and helped me terminate my current Infiniti lease . He is very approachable, frank and upfront. Yuriy was the tech specialist who I helped me with the set up of the car on the day I picked it up. Very polite and helpful too. Glad to be a part of the Lexus family again!!! More
Friendly and Knowledgeable David Matys is a friendly, unassuming salesperson who has in depth knowledge of the cars he is selling. He took the time to go through the electronic David Matys is a friendly, unassuming salesperson who has in depth knowledge of the cars he is selling. He took the time to go through the electronic features with me (I am not tech savvy) and answered all my questions. I have never enjoyed car buying in the past and had thus left it largely to my husband, but finally decided to go through the process myself. David made this experience a pleasure for me as he is not a high pressure salesman. He answers emails promptly, is courteous, and walked me through the process. I certainly recommend David. Yuriy Kaklyugin is the polite tech specialist who walked me through my new car on the day of pick up. He is a highly intelligent and affable, and took the time to let me understand what he was doing as he synced my phone, set the GPS, set radio stations, etc. Lexus is fortunate to have someone of this caliber on staff, and I highly recommend Yuriy as well. More
my Lexus expierience was wonderful ' Approx 6 months ago I purchased my first luxury vehicle, an 2016 Infiniti Q50. I travel for work a lot and this vehicle ended up being a "Lemon"dying Approx 6 months ago I purchased my first luxury vehicle, an 2016 Infiniti Q50. I travel for work a lot and this vehicle ended up being a "Lemon"dying on the highway 3 times. I happened to pop into Lexus of Westport where I met with David Matys and told him my situation and how I wanted a 4 wheel drive sedan, he showed me the 2017 is300 which I fell in love with. David did everything in his power to work with me financially and allowed me to wait a week to pick up the vehicle until I could surrender my Infiniti with CT Lemon law and get my refund from Nissan. Everyone was very nice and I truly got that family environment feel. David and Anthony were superb. I am very happy to now be a part of the Lexus family! More
top-notch! Excellent and friendly service; delivered on promises; professional and courteous; this is my 3rd Lexus lease from this dealership, and my wife also l Excellent and friendly service; delivered on promises; professional and courteous; this is my 3rd Lexus lease from this dealership, and my wife also leases lexus from same dealership. More
Quick and Simple Our sales representative was knowledgeable and easy to work with. We weren't pressured into any deal that we wouldn't have felt comfortable with. We g Our sales representative was knowledgeable and easy to work with. We weren't pressured into any deal that we wouldn't have felt comfortable with. We got the deal we wanted in one visit More
Absolutely amazing! Yuriy made my car buying experience like no other dealership I ever been to. When buying a new car you have no clue what the car does. It goes in one Yuriy made my car buying experience like no other dealership I ever been to. When buying a new car you have no clue what the car does. It goes in one ear and goes out the other. But Yuriy was vary patient with me going over my new RX 350. He went out of his way to come set up our garage door opener, Mercedes never did that for me. I would recommend everyone to go to Lexus of Westport to get their new car! More
Awesome!!! Great Experience we had, meeting John was also nice. John was very helpful and accommodating and will definitely send him more business. Thank you aga Great Experience we had, meeting John was also nice. John was very helpful and accommodating and will definitely send him more business. Thank you again More
Great service! We had a great overall experience with purchasing a new car at New Country Lexus of Wesport. The staff members were very friendly and our sales co We had a great overall experience with purchasing a new car at New Country Lexus of Wesport. The staff members were very friendly and our sales consultant Patrick Lomnitzer provided great customer service! More